Clinical Intake Specialist

Job Summary

A company is looking for a Clinical Intake & Correspondence Specialist (REMOTE).

Key Responsibilities

• Receive, review, and process documentation and requests related to clinical programs
• Validate member benefits, eligibility, and preauthorization requirements; escalate as necessary
• Create and maintain accurate case files, ensuring compliance with guidelines

Required Qualifications

• High school diploma or GED plus 3 years of customer service or clinical services experience
• Proficiency with Microsoft Office and healthcare systems such as EMR, billing, or claims
• Flexibility to work evenings, weekends, holidays, and overtime as needed
• Dependable and adaptable in a fast-paced environment
• Ability to manage sensitive information with professionalism