Senior Manager of Enablement

The Senior Manager of Enablement at Clearco plays a critical role in developing effective strategies and frameworks that support both sales and customer success teams. This includes managing enablement technology, enhancing sales processes, and delivering comprehensive training programs to ensure that team members meet their performance metrics and goals.

To qualify for the Senior Manager of Enablement role at Clearco, candidates should ideally have over 7 years of experience in sales enablement, especially within fintech or large sales organizations. A proven ability to lead cross-functionally, strong communication skills, and experience with CRM tools like Salesforce are essential for success in this role.

Clearco measures the effectiveness of its enablement programs by building out comprehensive measurement frameworks. This includes tracking performance metrics, analyzing program outcomes, and continuously refining strategies to ensure they meet the evolving needs of the sales and customer success teams.

The Senior Manager of Enablement at Clearco is responsible for creating onboarding and training programs that rapidly ramp up new Business Development Reps and Account Executives. These programs are designed to ensure that new hires are equipped with the necessary knowledge and skills to succeed in their roles.

The key responsibilities of the Senior Manager of Enablement at Clearco include developing the GTM Enablement Strategy, collaborating with cross-functional teams to identify gaps, managing enablement tools, driving program success, and delivering world-class training to enhance sales performance and customer success.

A Senior Manager of Enablement at Clearco can expect a flexible and welcoming work environment. Clearco offers the option to work from home, a stipend to create a comfortable workspace, and ensures that employees receive substantial support for mental health and professional development.

Yes, there is significant potential for growth within the Senior Manager of Enablement position at Clearco. As the business evolves, there's ample opportunity to refine and expand enablement programs, ensuring that team leaders participate in ongoing development and career advancement opportunities.

When developing enablement strategies in sales, I prioritize understanding the unique challenges of the sales team. This involves conducting assessments to identify gaps and gathering feedback from team members. Additionally, I ensure that the strategies are aligned with the overall business goals and provide measurable outcomes.

I once led the rollout of a new CRM platform that required significant behavioral change among the sales team. To ensure successful adoption, I organized comprehensive training sessions, created easy-to-follow guides, and provided ongoing support. The result was a smooth transition and improved productivity.

To align enablement programs with sales objectives, I actively collaborate with sales leadership to understand their goals. I then design enablement initiatives that directly support these objectives, ensuring regular check-ins to assess and adjust programs as needed in response to performance data.

Success can be measured through various metrics such as improvement in sales performance, increased adoption rates of newly introduced tools, and feedback from the sales team. I ensure to gather qualitative and quantitative data to make informed decisions for continuous improvement.

In my previous roles, I've regularly engaged stakeholders from different functions to ensure that enablement initiatives meet varied needs. I prioritize building strong relationships and maintaining open communication to facilitate collaboration, enhance buy-in, and drive collective success.

I have developed structured onboarding programs that encompass hands-on training, mentorship, and resource development. By focusing on various learning styles and ensuring new hires have access to ongoing support, I've helped teams ramp up quickly and effectively.

I employ a blend of interactive training methods, including role-playing, group discussions, and real-world scenarios to engage participants. I also encourage feedback to continuously refine my approach to better suit learners' preferences and foster an inclusive atmosphere.

To manage resistance during new process rollouts, I emphasize communication. I take the time to explain the reasons behind the changes, address concerns, gather input from team members, and highlight the benefits these changes will bring to everyone involved.

The key to a successful enablement program is ensuring it is adaptable and closely tied to measurable business objectives. Continuous feedback from users and a willingness to pivot in response to changing needs are essential components of its long-term success.

I identify gaps in enablement needs through regular assessments, surveys, and feedback from sales teams. It’s crucial to stay attuned to their challenges and pain points. Once identified, I prioritize filling these gaps through tailored solutions and training initiatives.