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Business Development Specialist

City Wide Facility Solutions is actively seeking a Business Development Specialist for our Franchise location in Northwest Ohio.

Do you have experience in a lead generation or social media role? Do you enjoy setting up potential leads for sales? Are you looking for opportunity to make commission AND enjoy a competitive base? If you answered YES, we would like to hear from YOU!

City Wide, the nation’s leading management company in the building maintenance industry, provides solutions to a wide range of issues clients face at their facilities. In this position, you will serve the City Wide Facility Solutions - Northwest Ohio team, one of more than 100 markets covered across the United States and Canada. Our mission at City Wide is to create a ripple effect by positively impacting the people and communities we serve.

The primary responsibility of the Business Development Specialist is to make B2B outbound sales calls to prospective clients (offering janitorial and non-janitorial services), qualify prospects, and schedule appointments for our sales team.

Essential functions:

  • Find and research businesses that would benefit from City Wide's services.
  • Make a combination of 50-100 of sales calls and e-mails per day to prospective clients.
  • Schedule qualified appointments for City Wide’s outside sales team.
  • Manage and update the Customer Relationship Management (CRM) database (Microsoft Dynamics), including – scheduled calls, updated client records, notes from each call, and appointments set.
  • Prepare accurate reports on a daily, weekly or monthly basis as defined by management.
  • Achieve or exceed monthly activity and lead generation metrics to achieve revenue targets as set by management
  • Send all City Wide information requested by prospects along with thank you notes and follow-up letters whenever appropriate.
  • Manage monthly email campaigns using our platform.
  • Manage and engage social media campaigns using our platform.
  • Other duties as necessary.
  • Compensation based upon experience.
  • Training program and potential career progression into outside sales.


Requirement:

  • High school diploma, college degree preferred but not necessary.
  • 1-2 years B2B outbound call center or equivalent experience prospecting and/or cold calling highly desirable.
  • Highly organized, able to follow a systematic method and sales process.
  • Customer service-oriented and highly effective communication skills.
  • Detailed oriented and must be able to work independently.
  • Proficient with Microsoft Office Suite (Word, Excel, Outlook, etc.).
  • Prior experience using CRM systems
City Wide Facility Solutions Glassdoor Company Review
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City Wide Facility Solutions DE&I Review
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CEO of City Wide Facility Solutions
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Jeff Oddo
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Average salary estimate

$50000 / YEARLY (est.)
min
max
$40000K
$60000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Business Development Specialist, City Wide Facility Solutions

City Wide Facility Solutions is on the lookout for a dynamic Business Development Specialist to join our franchise in Northwest Ohio! If you're someone who thrives in a lead generation or social media role and gets excited about setting up sales opportunities, then we want to hear from you! At City Wide, a leader in the building maintenance industry, our mission goes beyond just providing solutions; it's about creating a positive impact in the communities we serve. As a Business Development Specialist, your main goal will be to connect with prospective clients through B2B outbound sales calls and emails, while qualifying leads and scheduling valuable appointments for our sales team. You'll be diving into a busy day filled with 50-100 outreach activities, researching businesses that could benefit from our janitorial and non-janitorial services. Keeping our Customer Relationship Management (CRM) database in top shape is key, so your organization skills will shine as you update client records and manage follow-ups. We're all about teamwork here, so you'll also play a role in email campaigns and social media engagement, helping to boost our brand presence. With the potential for career growth into outside sales, plus the chance to earn commission on top of a competitive base salary, this opportunity is perfect for those who are customer-focused and ready to take their career to the next level at City Wide Facility Solutions!

Frequently Asked Questions (FAQs) for Business Development Specialist Role at City Wide Facility Solutions
What does a Business Development Specialist do at City Wide Facility Solutions?

At City Wide Facility Solutions, a Business Development Specialist plays a vital role by making B2B outbound sales calls, qualifying prospects, and scheduling appointments for our sales team. This position is essential for driving revenue and ensuring our growth in the building maintenance industry.

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What qualifications are needed for the Business Development Specialist position at City Wide Facility Solutions?

While a high school diploma is the minimum requirement for the Business Development Specialist position at City Wide Facility Solutions, a college degree is preferred. Candidates should have 1-2 years of experience in B2B outbound sales or equivalent experience, along with proficiency in Microsoft Office and CRM systems.

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How are commissions structured for the Business Development Specialist role at City Wide Facility Solutions?

As a Business Development Specialist at City Wide Facility Solutions, you have the chance to earn a competitive salary with additional commission based on performance. This structure incentivizes high levels of lead generation and sales activity, allowing you to maximize your earnings.

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What skills are essential for a Business Development Specialist at City Wide Facility Solutions?

Key skills for a Business Development Specialist at City Wide Facility Solutions include excellent communication skills, a customer service orientation, organizational skills, and the ability to follow a systematic sales process. Being detail-oriented and self-motivated is crucial for success in this role.

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What is the work environment like for a Business Development Specialist at City Wide Facility Solutions?

The work environment for a Business Development Specialist at City Wide Facility Solutions is dynamic and team-oriented. You will have the opportunity to engage with various stakeholders and contribute to a positive culture where your efforts directly impact our mission in the building maintenance industry.

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What opportunities for career progression exist for a Business Development Specialist at City Wide Facility Solutions?

At City Wide Facility Solutions, a Business Development Specialist has a clear pathway for career progression, with potential growth into outside sales roles. This offers an exciting chance to expand your skills and take on new challenges as you develop within the company.

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Is training provided for the Business Development Specialist position at City Wide Facility Solutions?

Yes, City Wide Facility Solutions provides a comprehensive training program for the Business Development Specialist position. This training equips you with the necessary tools and knowledge to excel in your role and contributes to your ongoing professional development.

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Common Interview Questions for Business Development Specialist
Can you describe your experience with lead generation as a Business Development Specialist?

When discussing your lead generation experience in an interview for the Business Development Specialist role at City Wide Facility Solutions, highlight specific strategies you've employed in previous positions. Mention any tools or techniques used for prospecting, how you qualified leads, and any metrics that demonstrate your success in generating and converting leads.

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How do you prioritize your tasks when managing multiple leads as a Business Development Specialist?

In your interview, describe your approach to prioritizing tasks as a Business Development Specialist. You could share techniques such as utilizing a CRM for tracking leads, prioritizing based on the likelihood of conversion, and managing time effectively to make the most of your outbound calling efforts while remaining responsive to leads.

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What techniques do you use to handle objections from potential clients?

When faced with objections during your role as a Business Development Specialist, it's crucial to listen actively to the concerns of potential clients. Share examples in your interview where you validated their concerns, provided tailored solutions, or turned objections into opportunities for further discussion, showcasing your problem-solving skills.

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How familiar are you with CRM systems, and how have you used them in past roles?

For this question, discuss your familiarity with CRM systems relevant to the Business Development Specialist position. Provide examples of how you've efficiently updated records, tracked interactions, and used insights from the system to tailor your outreach strategy, ensuring that you demonstrate your ability to manage client relationships effectively.

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What methods do you employ to measure your success in a Business Development Specialist role?

Emphasize the importance of setting clear targets in your interview for measuring success as a Business Development Specialist. Discuss how you track metrics such as the number of calls made, appointments scheduled, and leads converted. These quantifiable measures are vital for evaluating your contributions to City Wide Facility Solutions.

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Can you provide an example of a successful sales call you made in your last job?

Prepare to share a compelling story about a successful sales call during your interview. Highlight the preparation you did, the way you engaged with the client, and how you steered the conversation toward scheduling an appointment or closing a deal. Specifics will provide a strong impression of your skills.

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How do you keep yourself motivated while making cold calls?

In your interview, demonstrate how you maintain motivation during cold calls by discussing your strategies, such as setting daily goals, celebrating small wins, and reminding yourself of the potential rewards and impact your efforts will have on clients and the company.

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What role does teamwork play in your approach to business development?

Discuss the collaborative spirit required in a Business Development Specialist position during your interview. Reference instances when you’ve worked closely with sales teams, marketing departments, or leadership to align your approach or share insights that led to more effective outreach and greater success for the company.

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How do you stay current with industry trends that might impact your sales strategy?

In your response, highlight the importance of continuous learning in your role as a Business Development Specialist. Talk about your methods for staying informed, whether that be through industry publications, networking, webinars, or social media channels, and how this knowledge benefits your calls and conversions.

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Why do you want to work for City Wide Facility Solutions as a Business Development Specialist?

Express your passion for City Wide Facility Solutions’ mission and values in this question. Showcase your understanding of their role in the building maintenance industry, your enthusiasm for contributing to community impact, and how your skills align with the company's objectives in your answer.

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Our Ripple Effect Our mission is to make a positive impact on the people we serve so our ripple effect is far and wide. With that in mind, our purpose as an organization is to make your life better. We are focused on people within our community, a...

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DATE POSTED
November 25, 2024

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