Job details

Manager of Cases and Metrics

Job Description

The Fire Department of the City of New York (FDNY) is the largest Fire Department in the United States and universally is recognized as the world's busiest and most highly skilled emergency response agency. The Department's main goal is to provide fire protection, emergency medical care, and other critical public safety services to residents and visitors in the five boroughs. FDNY members are sworn to serve and protect life and property and the Department works to continually educate the public in fire, life safety and disaster preparedness, along with enforcing public safety codes. Since its inception in 1865, FDNY has helped lead efforts to make New York the safest big city in the nation. This accomplishment requires a steadfast and daily commitment to maintaining the Department's core values.

The Fire Department, City of New York (FDNY), seeks a full-time Associate Staff Analyst, Manager of Cases and Metrics, in the Bureau of Investigations and Trials. Reporting directly to the Assistant Commissioner, the successful candidate will:
Log and maintain Arrest Case details from Law Enforcement and Criminal Courts in Case Mgt System; log Disciplinary Cases and Complaints / Investigations, including creation and digital storage of preliminary discovery materials. Provide Case Management oversight and quality control to Disciplinary Counsel and Department Advocates for Disciplinary Cases, develop complex case history metrics for Management, prepare and deliver electronic and paper-based discovery materials, assist with vetting and retirement checks and as needed, facilitate guest entry to BITS offices.

Qualifications

1. A master's degree from an accredited college in economics, finance, accounting, business or public administration, public health, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a Juris Doctor degree from an accredited law school, and one year of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; in management or methods analysis, operations research, organizational research or program evaluation; in personnel or public administration, recruitment, position classification, personnel relations, labor relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management, or in a related area; or

2. A baccalaureate degree from an accredited college and three years of satisfactory full-time professional experience in the areas described in "1" above.

3.An associate degree or completion of 60 semester credits from an accredited college and five years of satisfactory full-time professional experience as described in “1” above.

4. A four-year high school diploma or its educational equivalent approved by a State’s department of education or a recognized accrediting organization and seven years of satisfactory full-time professional experience as described in “1” above.

5.A combination of education and/or experience equivalent to “1”, “2”, “3”, or “4” above. College education may be substituted for professional experience at the rate of 30 semester credits from an accredited college for one year of experience. However, all candidates must have a high school diploma and at least one year of experience as described in “1” above.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Average salary estimate

$75000 / YEARLY (est.)

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$60000K

$90000K

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What You Should Know About Manager of Cases and Metrics, City of New York

Are you ready to make a significant impact in one of the most dynamic sectors in New York City? The Fire Department of the City of New York (FDNY) is searching for a talented Manager of Cases and Metrics to join our Bureau of Investigations and Trials. In this vital role, you will assist in maintaining the integrity of case management by logging and monitoring Arrest Cases, Disciplinary Cases, and various complaints/investigations within our Case Management System. Your keen attention to detail will ensure that preliminary discovery materials are accurately created and digitally stored. Reporting directly to the Assistant Commissioner, you'll be at the forefront of quality control for disciplinary cases, providing valuable oversight and support to Disciplinary Counsel and Department Advocates. You will also have the exciting opportunity to develop complex metrics and case histories to present to Management. If you have a passion for organization and a knack for analytics, you’ll thrive in this role. A master’s degree in relevant fields along with experience in budget administration, personnel relations, or management are key qualifications. Join a dedicated team that plays a crucial role in upholding public safety in the five boroughs and beyond. Apply now to experience the fulfilling challenge that comes with contributing to one of the largest and most respected emergency response agencies in the world!

Frequently Asked Questions (FAQs) for Manager of Cases and Metrics Role at City of New York

What does the Manager of Cases and Metrics role at FDNY entail?

The Manager of Cases and Metrics at FDNY involves overseeing the log and maintenance of various cases, including Arrest Cases and Disciplinary Cases. This role is crucial for ensuring quality control and organization within the Bureau of Investigations and Trials. The successful candidate will assist in the creation of analytical metrics, ensuring effective case management.