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Migration Consultant

NetDocuments is the world’s #1 trusted cloud-based content management and productivity platform that helps legal professionals do their best work. We strive to win together through passionate hard work, exploring new things and recognizing every interaction matters. 

 

NetDocuments provides rewarding career growth in an inclusive, diverse environment where employees are encouraged to openly contribute creative ideas and innovation, backed by supportive peers and leadership working together to achieve our goals as a unified team.

 

At our core, we are dedicated to empowering our employees to drive successful business outcomes and better user experiences for our customers and partners. Our customer-centric approach and employee enablement has allowed us to enjoy many accolades, including being named among the 2024, 2023, and 2022 list of Inc. Magazine’s 5000 Fastest-Growing Private Companies in America. 

 

Other recent awards include: 

• Two-time winner (2024, 2023) National Top Workplaces 

• Two-time winner (2024, 2023) Top Workplace innovation 

• Three-time winner (2023, 2022, 2021) Top Workplace in the US by the Salt Lake Tribune 

• Three-time winner (2023, 2022, 2021) Best Companies to Work for by Utah Business magazine 

• Three-time winner (2024, 2023, 2022) Top Workplace Work-Life Flexibility 

• Three-time winner (2024, 2023, 2022) Top Workplace Compensation & Benefits 

• 2024 Cultural Excellence 

• 2024 Technology Industry  

• 2023 Top Workplace Leadership 

• 2023 Top Workplace Purpose & Values 

• 2022 Top Workplace Employee Appreciation and Employee Well Being 

 

NetDocuments is a hybrid, remote-friendly workplace. Come join our team and work inspired each day! 

 

Your opportunity for impact:

NetDocuments is seeking a Migration Consultant to join the Partner Technical Services team within our Customer Success department. We are looking for a high-energy, team-oriented individual to assist our implementation partners in deploying NetDocuments to law firms, corporate legal departments, and local government clients. This role will focus on providing expert consultation and training resources to ensure successful implementation and adoption of NetDocuments solutions. 

 

What your contributions will be: 

  • Collaborate with implementation partners to support the deployment of NetDocuments solutions by maintaining and conveying best practices for document management system (DMS) migration work. 
  • Review partner implementation requests and provide feedback highlighting potential issues, limitations, and options for implementation. 
  • Stay up to date on new platform features and process updates, especially as they pertain to migration work. 
  • Collaborate with the NetDocuments team to optimize processes, documentation, and tools. 
  • Conduct partner training sessions on DMS migration foundations and technical migration processes as needed. 
  • Other duties as assigned 

 

What you will bring to the team: 

  • Relationship Builder 
  • Organizational Skills 
  • Communication Proficiency 
  • Presenting 
  • Collaboration Skills 
  • Customer Orientation 
  • Problem Analysis 
  • Business Orientation 

 

What you will need for success: 

  • BA, BBA, or BS in Business, Computer Science, or related field preferred. 
  • 3+ years of relevant work experience within a consulting firm, technology vendor, or internal legal role preferred. 
  • 3+ years of relevant experience with SQL databases and SQL scripting. Strong database analysis skills required. 
  • Proven analytical and quantitative skills with high attention to detail. 
  • High degree of comfort using Microsoft products (Word, PowerPoint, Excel, OneNote, M365/Teams). 
  • Demonstrated organizational and project management skills. 
  • Polished and professional attitude and demeanor with a customer service mindset. 
  • Ability to work collaboratively and build relationships. 
  • Ability to adjust communications based on the target audience. 

 

Benefits

  • 90% healthcare premiums company covered
  • HSA company contribution
  • 401K match at 4% with immediate vesting
  • Flexible PTO (typically 3 to 4 weeks a year)
  • 9 paid holidays
  • Monthly contributions for wellness
  • Access to LinkedIn learning with monthly dedicated time to explore

 

Compensation Transparency

The compensation range for this position is: $110,000 - $140,000

 

The posted cash compensation for this position includes on target earnings. Some roles may qualify for overtime pay. Individual compensation packages are determined based on various factors specific to each candidate, such as career level, skills, experience, geographic location, qualifications, and other job-related considerations

 

Equal Opportunity:

NetDocuments is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are based on business needs, job requirements, individual qualifications, without regard to race, color, religion, sex, (including pregnancy), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity and/or expression, military and veteran status, or any other status protected by laws or regulations in the locations where we operate. NetDocuments believes diversity and inclusion among our employees is critical to our success, and we are committed to providing a work environment free of discrimination and harassment.

 

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#LI-REMOTE

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What You Should Know About Migration Consultant, NetDocuments

Join the amazing team at NetDocuments as a Migration Consultant! In this role, you'll be part of the Partner Technical Services team within our Customer Success department, where your expertise will shine brightly. Your primary mission is to assist our implementation partners in deploying our top-notch content management solutions to law firms, corporate legal departments, and local government clients. You’ll collaborate with partners to maintain best practices for document management system migrations, review implementation requests, and provide invaluable feedback. Staying current with our platform's latest features and processes is key, as is conducting training sessions on DMS migration foundations. At NetDocuments, we truly value team-oriented individuals who possess not only strong analytical skills but also the ability to build relationships and effectively communicate with diverse audiences. We believe in creating an inclusive environment where everyone is encouraged to share their creative ideas, all while nurturing your professional growth. With benefits ranging from comprehensive healthcare coverage to flexible PTO and a matched 401K, you’ll find that working with us gives you room to thrive both professionally and personally. If you’re ready to make a significant impact in a hybrid, remote-friendly workplace, this role is just the opportunity you’ve been looking for!

Frequently Asked Questions (FAQs) for Migration Consultant Role at NetDocuments
What does a Migration Consultant at NetDocuments do?

As a Migration Consultant at NetDocuments, you will assist implementation partners in deploying our document management solutions to various clients. You'll focus on ensuring successful implementation and adoption through collaboration, training, and providing expert consultation.

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What qualifications do I need to be a Migration Consultant at NetDocuments?

To be considered for the Migration Consultant role at NetDocuments, it’s preferred that you have a BA, BBA, or BS in Business, Computer Science, or a related field. Additionally, 3+ years of relevant work experience and proficiency in SQL databases and scripting are important.

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What skills are essential for a Migration Consultant at NetDocuments?

Essential skills for a Migration Consultant include strong communication, organizational abilities, customer orientation, and problem analysis. Being a relationship builder and having project management skills will also contribute to your success in this role.

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What benefits can I expect as a Migration Consultant at NetDocuments?

NetDocuments offers a fantastic benefits package including 90% covered healthcare premiums, a 401K match at 4%, flexible PTO, wellness contributions, and access to LinkedIn Learning to help you grow in your career.

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How does NetDocuments support work-life balance for Migration Consultants?

At NetDocuments, we prioritize work-life balance, offering flexible PTO, a hybrid work model, and policies that support employee well-being. This creates a work environment where you can thrive both professionally and personally.

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What does the onboarding process look like for a Migration Consultant at NetDocuments?

The onboarding process for a Migration Consultant at NetDocuments is designed to ensure you thrive in your role. You will receive comprehensive training on our systems, processes, and best practices to prepare you for success.

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What opportunities for career growth exist for a Migration Consultant at NetDocuments?

As a Migration Consultant at NetDocuments, you will have many opportunities for career growth, including professional development resources and a supportive environment that encourages advancement within the company.

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Common Interview Questions for Migration Consultant
How would you approach a document migration project as a Migration Consultant?

When approaching a document migration project, it's vital to assess the existing environment, identify requirements, and establish a clear plan. Communicate with stakeholders to ensure alignment and utilize best practices for smooth data transition.

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What strategies will you employ to train partners on DMS migration?

I would create comprehensive training materials that address various learning styles, conduct interactive sessions, and provide follow-up support to ensure that partners are confident and well-equipped for DMS migrations.

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Can you describe your experience with SQL databases?

I've spent over three years working with SQL databases, gaining experience in database analysis and scripting. My approach typically involves developing efficient queries while ensuring data integrity throughout the process.

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How do you manage multiple projects or tasks?

I prioritize tasks based on urgency and importance, using a project management tool to visualize deadlines and progress. This methodology helps me stay organized and ensures timely completion of responsibilities.

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What role does customer orientation play in your work?

Customer orientation is essential for understanding client needs and providing tailored solutions. I advocate for a user-first approach by listening actively to clients and collaborating with teams to improve experiences based on feedback.

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Describe a challenging migration project and how you overcame obstacles.

In a past role, we faced unforeseen data discrepancies during migration. I coordinated a cross-functional team to analyze the issue, implemented a corrective action plan, and communicated transparently with the client throughout the process.

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How do you stay updated on new features and advancements in the platform?

I regularly participate in training sessions, webinars, and industry events. Additionally, I follow relevant communities and forums to network with peers and exchange knowledge about emerging trends and updates.

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What techniques do you use to build relationships with implementation partners?

Building relationships starts with understanding partners' goals and challenges. I employ active listening, maintain open communication, and establish trust through transparency and consistent follow-through on commitments.

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How would you handle feedback from partners on your training sessions?

I view feedback as an opportunity for growth. I would actively solicit input post-training, analyze the suggestions, and modify future sessions to enhance the experience and ensure that the training meets the partners' needs.

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What do you find most rewarding about being a Migration Consultant?

The most rewarding aspect of being a Migration Consultant is helping clients successfully adapt to new solutions. Witnessing their transformation and satisfaction after overcoming challenges motivates me to continue delivering my best work.

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Founded in 1999, with more than 3,050 enterprise customers worldwide, NetDocuments is dedicated to helping individuals, teams, and firms Work Inspired. With NetDocuments, millions of scattered documents become one source of unified insights. Cont...

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Full-time, hybrid
DATE POSTED
November 28, 2024

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