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AOT Transport Specialist

Job Description

ONLY PERMANENT EMPLOYEES IN THE TITLE AND THOSE THAT ARE REACHABLE ON THE MOTOR VEHICLE OPERATOR CIVIL SERVICE LIST ARE ELIGIBLE TO APPLY.

AGENCY DESCRIPTION
Established in 1805, the New York City Department of Health and Mental Hygiene (the NYC Health Department) is the oldest and largest health department in the country. Our mission is to protect and improve the health of all New Yorkers, in service of a vision of a city in which all New Yorkers can realize their full health potential, regardless of who they are, how old they are, where they are from, or where they live.

As a world-renowned public health agency with a history of building transformative public health programming and infrastructure, innovating in science and scholarship to advance public health knowledge, and responding to urgent public health crises from New York City’s yellow fever outbreak in 1822, to the COVID-19 pandemic we are a hub for public health innovation, expertise, and programs, and services. We serve as the population health strategist, and policy, and planning authority for the City of New York, while also having a vast impact on national and international public policy, including programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and racial and social justice work, among others.

Our Agency’s five strategic priorities, building off a recently completed strategic planning process emerging from the COVID-19 emergency, are:
1) To re-envision how the Health Department prepares for and responds to health emergencies, with a focus on building a “response-ready” organization, with faster decision-making, transparent public communications, and stronger surveillance and bridges to healthcare systems
2) Address and prevent chronic and diet-related disease, including addressing rising rates of childhood obesity and the impact of diabetes, and transforming our food systems to improve nutrition and enhance access to healthy foods
3) Address the second pandemic of mental illness including: reducing overdose deaths, strengthening our youth mental health systems, and supporting people with serious mental illness
4) Reduce black maternal mortality and make New York a model city for women’s health
5) Mobilize against and combat the health impacts of climate change

Our 7,000-plus team members bring extraordinary diversity to the work of public health. True to our value of equity as a foundational element of all our work, and a critical foundation to achieving population health impact in New York City, the NYC Health Department has been a leader in recognizing and dismantling racism’s impacts on the health of New Yorkers and beyond. In 2021, the NYC Board of Health declared racism as a public health crisis. With commitment to advance anti-racist public health practices that dismantle systems that perpetuate inequitable power, opportunity and access, the NYC Health Department continues to work in and with communities and community organizations to increase their access to health services and decrease avoidable health outcomes.
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The Office of Assisted Outpatient Treatment (AOT) is responsible for the management and oversight of the Assisted Outpatient Treatment Program in New York City. The New York State Legislature passed Kendra’s law as an amendment to the Mental Hygiene Law to allow for outpatient civil commitment of individuals with histories of serious mental illness, difficulty engaging in rehabilitation, and who present high risk to themselves or the community. The program enables these individuals to live safely in the community, avoid repeated inpatient hospitalizations, and ensure they have access to comprehensive outpatient services.

Duties will include but not be limited to:
- Operate a motor vehicle for the purpose of transporting staff, medical records, materials, and supplies to satellite sites and hearing locations as needed. This may include a large volume of records, so driver needs to be able to carry crates up to 50 lbs.
- Prepare appropriate trip records related to daily assigned vehicle.
- Report any accident in which the vehicle may have been involved.
- Follow agency procedures for pickups and deliveries of materials, supplies and equipment.
- Ensure vehicle is taken for regular maintenance, cleaning, fueling, etc.
- Perform office duties as requested, which may include filing, emailing, answering phones, etc.
- Handle emergencies as they arise.

Requirement:
- NYS Driver’s License in good standing

ADDITIONAL INFORMATION **IMPORTANT NOTES TO ALL CANDIDATES**
Please note: If you are called for an interview, you will be required to bring to your interview copies of original documentation, such as:
- A document that establishes identity for employment eligibility, such as: A Valid U.S. Passport, Permanent Resident Card/Green Card, or Driver’s license.
- Proof of Education according to the education requirements of the civil service title.
- Current Resume
- Proof of Address/NYC Residency dated within the last 60 days, such as: Recent Utility Bill (i.e., telephone, Cable, Mobile Phone)

Additional documentation may be required to evaluate your qualification as outlined in this posting’s “Minimum Qualification Requirements” section. Examples of additional documentation may be, but not limited to college transcript, experience verification or professional trade licenses.

If after your interview you are the selected candidate, you will be contacted to schedule an on-boarding appointment. By the time of this appointment, you will be asked to produce the originals of the above documents along with your original Social Security card.

"FINAL APPOINTMENTS ARE SUBJECT TO OFFICE OF MANAGEMENT & BUDGET APPROVAL”

TO APPLY
Apply online with a cover letter to https://a127-jobs.nyc.gov/. In the Job ID search bar, enter job ID number.

We appreciate the interest and thank all applicants who apply, but only those candidates under consideration will be contacted.

The NYC Health Department is committed to recruiting and retaining a diverse and culturally responsive workforce. We strongly encourage people of color, people with disabilities, veterans, women, and lesbian, gay, bisexual, and transgender and gender non-conforming persons to apply.

All applicants will be considered without regard to actual or perceived race, color, national origin, religion, sexual orientation, marital or parental status, disability, sex, gender identity or expression, age, prior record of arrest; or any other basis prohibited by law.

Qualifications

Education and Experience Requirements: There are no formal education or experience requirements.
Driver License Requirement: By the time you are appointed to this position, you must have a motor vehicle driver license valid in the State of New York. If you have moving violations, license suspension(s) or an accident record, you may be disqualified. This license must be maintained for the duration of your employment.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

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What You Should Know About AOT Transport Specialist, City of New York

Are you ready to make a real difference in the community? Join the NYC Health Department as an AOT Transport Specialist in Long Island City, NY! In this vital role, you'll be part of the innovative team responsible for the Assisted Outpatient Treatment (AOT) Program, a critical initiative aimed at supporting individuals with serious mental illness. This job goes beyond just transportation; it's about being a key player in helping vulnerable New Yorkers access the essential services they need. You’ll be operating a vehicle to transport staff, medical files, and necessary supplies to various sites, ensuring everything runs smoothly and efficiently. You're the person who ensures our community healthcare workers can do their jobs effectively! You'll also keep detailed trip records, report any incidents, and maintain the vehicle. It’s a role suited for those who enjoy an active job and find fulfillment in helping others, all while being part of an organization with a rich history of public health service. The NYC Health Department champions equity, diversity, and community support, which makes this an exciting opportunity for someone looking to grow in a meaningful career. So if you hold a NYS driver's license and want to contribute to the health and well-being of New Yorkers, this could be the perfect fit for you!

Frequently Asked Questions (FAQs) for AOT Transport Specialist Role at City of New York
What are the responsibilities of an AOT Transport Specialist at the NYC Health Department?

As an AOT Transport Specialist at the NYC Health Department, your main responsibilities include operating a vehicle to transport essential materials and staff to various locations, managing trip records, reporting vehicle incidents, and ensuring regular vehicle maintenance. Your role significantly impacts the efficiency of the Assisted Outpatient Treatment Program, contributing to the overall health and support of the community.

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What qualifications do I need to apply for the AOT Transport Specialist position?

To apply for the AOT Transport Specialist position at the NYC Health Department, you need a valid New York State driver's license in good standing. There are no formal educational requirements for this role. However, experience in transportation or working in community services may be beneficial.

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Is there a background check for the AOT Transport Specialist position?

Yes, candidates applying for the AOT Transport Specialist role at the NYC Health Department will undergo a background check. This is a standard procedure to ensure the safety and security of the individuals and staff you may come into contact with while fulfilling your duties.

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What is the work environment like for an AOT Transport Specialist at the NYC Health Department?

The work environment for an AOT Transport Specialist at the NYC Health Department is dynamic and community-oriented. You'll be engaging with various staff members, community organizations, and service sites, all focused on enhancing public health and providing essential services to New Yorkers.

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What is the NYC Health Department's mission related to mental health?

The NYC Health Department aims to protect and improve the health of all New Yorkers, with a special focus on mental health through programs like the Assisted Outpatient Treatment Program. Their mission involves tackling the complexities of mental illness and ensuring individuals receive the care and services they need.

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How does the AOT Transport Specialist position contribute to public health?

The AOT Transport Specialist position directly contributes to public health by facilitating the Assisted Outpatient Treatment Program, which helps individuals with serious mental illness access necessary outpatient services. By ensuring timely transportation and logistics support, you help reduce hospitalizations and improve community mental health outcomes.

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What types of challenges might an AOT Transport Specialist face?

AOT Transport Specialists may face various challenges such as navigating traffic to ensure timely delivery of materials, managing emergency situations as they arise, and working with sensitive medical information. Flexibility and problem-solving skills are crucial in overcoming these challenges while maintaining a focus on the wellbeing of clients.

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Common Interview Questions for AOT Transport Specialist
Can you describe your experience with transporting goods or individuals?

When answering this question, highlight any previous transportation roles, including responsibilities related to customer service, time management, and navigation. Focus on your ability to ensure safety and efficiency in your transportation tasks for staff or materials.

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How would you handle unexpected situations while on the job?

Interviewers want to see your problem-solving skills. Discuss your approach to assessing the situation, prioritizing safety, and determining the best immediate action. Mention any specific examples from past experiences if applicable to demonstrate your ability to think on your feet.

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Why are you interested in working for the NYC Health Department?

Express your passion for public health and the mission of the NYC Health Department. Discuss how their commitment to equity and access resonates with you and how the role of AOT Transport Specialist aligns with your career aspirations in contributing to community wellbeing.

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What is your understanding of the Assisted Outpatient Treatment Program?

Demonstrate your knowledge of the AOT Program by explaining its purpose of assisting individuals with serious mental illness in accessing outpatient care. Talk about the significance of this program in enhancing community health and supporting mental wellness.

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How do you prioritize tasks when handling multiple transportation requests?

Your answer should demonstrate your organizational skills. Explain how you assess urgency, schedule deliveries based on timelines, and ensure all requests are fulfilled efficiently while maintaining flexibility to accommodate unexpected changes.

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What safety protocols do you follow while driving and transporting materials?

Discuss the essential safety measures you adhere to, such as wearing seatbelts, maintaining a clean and well-functioning vehicle, and following traffic laws. Mention any additional training you might have received related to safety as it pertains to transporting sensitive or heavy materials.

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Can you share a time when you overcame a challenge during transportation duties?

Select a concrete example where you faced a logistical issue, navigated unexpected road closures, or handled a heavy load. Describe the situation, your actions to resolve it, and the outcome, emphasizing your adaptability and resourcefulness.

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How important is teamwork in the role of an AOT Transport Specialist?

Emphasize that teamwork is crucial in ensuring effective transport and logistics. Discuss how collaboration with staff members, service sites, and community partners enhances service delivery and ultimately contributes to improved health outcomes for clients.

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What do you consider the most important quality for someone in this position?

Talk about qualities like reliability, attention to detail, and strong communication skills. Explain how these attributes facilitate efficient transportation, ensure safety, and foster collaboration with colleagues and clients.

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How would you ensure compliance with regulations and agency policies?

Describe your commitment to adherence to all safety and operational protocols, emphasizing that you familiarize yourself with relevant regulations and agency procedures. Discuss your proactive approach to maintaining standards and seeking guidance when needed.

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DATE POSTED
November 25, 2024

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