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Sales Assistant

Company Description

CHARISMA MEDIA is a growing, profitable multi-media company whose mission is to inspire people to encounter the power of the Holy Spirit and change their world.  We are looking for team members with the same passion to work with us for global and eternal impact.

If you share our *beliefs and values and want to be part of this exciting venture, we invite you to send your resume of training and experience. 

*Beliefs and Values:

  • We will honor God in all we do, embracing the Bible as our standard.
  • We will be a unifying agent among denominations, racial, ethnic and cultural groups within the body of Christ.
  • We will provide leadership by example on standards of integrity in business relationships and activities. 
  • We will be a healthy business that will grow and is profitable
  • We will provide our people an opportunity for professional and personal growth, expecting them to be loyal to the Company and diligent in their jobs.
  • We will go the second mile and demonstrate a can-do attitude in our relationships with customers, authors, suppliers and one another. 

    Job Description

    The Sales Assistant is a driven, competitive salesperson who thrives in a high-energy environment, with proven communication skills and professional ambition. 

    • Is responsible for the acquisition, customer experience, growth, and sales pertaining to assigned accounts within the publishing industry while ensuring the highest level of customer commitment and service through relationships and expansion.
    • Understand the patience and finesse required to nurture relationships over the phone during both busy and slow seasons, responds promptly to queries and concerns, and take great pride in building brand affinity with every single interaction.
    • Consults with assigned accounts over marketing goals and suggests relevant solutions to best meet those goals.
    • Is passionate about the place that Christian books occupy in the marketplace; their ability to inspire, transform hearts, and change the world.
    • Is fascinated by the process of building long-lasting relationships within the charismatic Christian market.
    • Beyond a basic proficiency in MS Office and Outlook software, knowledge or an interest in how influencers develop their audiences with tools like social media, blogging, networking and personally promoting their work is key.

    Supports the Mission and Vision of Charisma Media, must be a team player who possesses strong relationship-building skills, has a can-do attitude, has a desire to learn, and is not afraid to ask for or close a sale as well as suggestive sell/sell up.

    What Success Looks Like

    • Exceeding monthly and quarterly sales goals.
    • Staying educated and involved in the tools that help our customers succeed.
    • A dependable sales team member who feels like part of our family, and contributes to our mission to stay at the forefront of publishing and audience development.
    • Strong relationships with the production and creative teams throughout the company-we are a "culture first" team, committed to enjoying our workdays while delighting our clients.

    Qualifications

    • Proven print and digital sales experience in the Christian charismatic/Pentecostal market
    • Successful track record of multi-tasking in a business environment

    Essential Skills and Responsibilities

    • Dynamic, charismatic personality motivated to exceed their own account targets
    • Manage accounts to achieve or exceed sales goals
    • Strong negotiation acumen to sell Charisma Media products to existing and new accounts.
    • Thrives in a deadline driven environment
    • B2B and D2C demonstrated sales and account manager experience
    • Establishes relationship with existing clients and clearly understands their businesses and requirements
    • Strong verbal and written communication skills; utilizing all mediums.
    • Works well with a team and independently.
    • Is able to travel to meet with clients within the US 
    • Is comfortable with Charisma Media’s Vision Statement, beliefs, and values

    Additional Information

    Location: On-site from our Corporate office, located at 1150 Greenwood Blvd, Lake Mary, Florida. 

    Schedule: Monday - Friday from 8:30 am to 5:30 pm. 

    Compensation: Guaranteed base salary of $45,000/year + commission 

    Benefits: Paid vacation and sick time and eight holidays per year. Company paid life insurance. Comprehensive health and dental plans available for employee and dependents after 60 days, 401K with matching after one year of employment, Christmas bonus.  

    Perks: You get to work with a friendly group of individuals in a professional but comfortable setting where everyone is working with one common goal: to help others experience the power of the Holy Spirit in their lives through the resources we provide!

    Dress Code: Business casual Monday through Thursday and Fridays are casual. Just check out our website’s career page to learn more about the additional benefits we offer. 

    Work Environment: The work environment is a normal office setting. Although fast-paced, it is a pleasant environment, which includes cordial relationships. The noise level in the work environment is usually low to moderate. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. 

    Physical Requirements: Must be able to sit for extended periods and able to lift and carry office supplies and equipment (up to 50 lbs). 

    Interview Process: If your resume is selected for consideration, you will be contacted by our Staffing Coordinator by email and will be asked to complete a Candidate Questionnaire followed by a telephone interview.  If you are selected further, you will be invited for an in-person meeting at our corporate office for skills testing and an interview with our Office Manager. Skills testing will include the following: Basic proofreading and spelling, personality profile, and typing test.  

    The final interview will be conducted by the hiring manager.  If you are chosen to fill the position, you will be contacted by the Staffing Coordinator with final job details and onboarding information. 

     All your information will be kept confidential according to EEO guidelines. 

    Average salary estimate

    $45000 / YEARLY (est.)
    min
    max
    $45000K
    $45000K

    If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

    What You Should Know About Sales Assistant, Charisma Media

    At Charisma Media, we are on a mission to inspire people through the power of the Holy Spirit, and we are looking for a passionate Sales Assistant to join our dynamic team. Located at our corporate office in Lake Mary, FL, you will thrive in a high-energy environment, managing accounts and fostering relationships within the Christian charismatic market. Your role will involve nurturing existing accounts and steering customer experience to new heights by consulting on marketing goals and demonstrating the exceptional value of our publishing resources. If you enjoy exceeding sales targets and are excited about the Christian book market, this is the position for you! With a mix of telephone outreach and collaboration with both the production and creative teams, you will play a vital role in our mission and contribute to our family-like culture. Your day will revolve around dynamically engaging with clients, providing them with tailored solutions, and suggesting ways to enhance their presence in the marketplace. Bring your strong negotiation skills and infectious enthusiasm as you engage with clients to build lasting relationships that not only meet their sales goals but also align with our vision. With Charisma Media, you’ll enjoy a competitive base salary and commission structure, plus ample benefits including health plans and a Christmas bonus. Join us, and work in a friendly atmosphere where everyone is committed to impacting lives positively through their work!

    Frequently Asked Questions (FAQs) for Sales Assistant Role at Charisma Media
    What are the key responsibilities of a Sales Assistant at Charisma Media?

    As a Sales Assistant at Charisma Media, you'll be responsible for managing accounts, nurturing customer relationships, and ensuring a top-notch customer experience. You'll consult with clients on their marketing goals and recommend solutions that align with our publishing resources. Success in this role means exceeding sales targets and being a dependable team member who contributes to our mission.

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    What qualifications do I need to apply for the Sales Assistant position at Charisma Media?

    To be considered for the Sales Assistant role at Charisma Media, you should have proven sales experience in the Christian charismatic/Pentecostal market, strong negotiation skills, and the ability to thrive in a deadline-driven environment. Excellent communication skills, both written and verbal, are essential, along with a dynamic and charismatic personality.

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    What compensation and benefits can I expect as a Sales Assistant at Charisma Media?

    Charisma Media offers a guaranteed base salary of $45,000 per year, along with commission opportunities. In addition, employees enjoy benefits such as paid vacation, comprehensive health and dental plans, life insurance, 401K matching, and even a Christmas bonus, which presents a great value for your dedication and hard work.

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    Is the Sales Assistant position at Charisma Media remote or on-site?

    The Sales Assistant position at Charisma Media is on-site, located at our corporate office in Lake Mary, Florida. We foster a collaborative atmosphere and believe in the power of teamwork to achieve our shared mission.

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    What does the work environment look like for the Sales Assistant at Charisma Media?

    The work environment at Charisma Media is fast-paced yet pleasant. You can expect a normal office setting where cordial relationships prevail, creating a supportive atmosphere that allows you to excel in your role as a Sales Assistant while contributing to our mission.

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    What type of sales experience is required for the Sales Assistant role at Charisma Media?

    Candidates for the Sales Assistant role at Charisma Media should have a proven track record of sales experience, preferably within the Christian charismatic/Pentecostal market. Experience in both B2B and D2C sales will be beneficial to thrive in this position.

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    How does the Sales Assistant support Charisma Media's mission?

    As a Sales Assistant at Charisma Media, you play a vital role in our mission by developing relationships that help clients access Christian resources that can transform lives. Your ability to connect with clients directly correlates to our broader goal of inspiring others through the Holy Spirit's power.

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    Common Interview Questions for Sales Assistant
    Can you describe your experience in sales within the charismatic Christian market?

    In your response, highlight specific roles you've had in sales, focusing on your achievements and how they relate to the charismatic Christian market. Be prepared to discuss the customers you’ve worked with and the strategies you employed to meet their needs.

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    How do you approach building long-term relationships with clients?

    Discuss your relationship-building strategies, emphasizing your communication skills and ability to understand clients' needs. Share examples where you maintained contact with clients over time and the positive impact it had on sales or brand loyalty.

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    What motivates you to exceed sales goals?

    Be honest about what drives you, whether it's personal ambition, team success, or helping clients find the right solutions. Share a specific example illustrating how this motivation led you to surpass expectations in a previous role.

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    How do you handle rejection or a difficult customer?

    Explore your methods for staying positive amidst challenges. Discuss techniques like active listening and problem-solving while sharing examples of handling a difficult situation successfully.

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    How do you stay updated on industry trends in publishing and sales?

    Explain your commitment to continuous learning through resources like webinars, industry reports, and networking with other professionals. Mention any relevant organizations or blogs you follow that keep you informed about the market.

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    What role does teamwork play in your sales approach?

    Highlight your belief in collaboration and how you engage with team members to achieve shared objectives. Provide examples where teamwork directly contributed to successful outcomes.

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    Can you give an example of a time you successfully upsold a product or service?

    Share a detailed story of your upselling experience, emphasizing your approach and the final outcome. Demos of understanding customers' needs and how you proposed added value can make this response impactful.

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    What techniques do you use to manage your time and multiple accounts effectively?

    Discuss your organizational skills, tools that help you prioritize tasks, and strategies for maintaining relationships across multiple accounts. Mention any specific software that aids your process and how it contributes to your success.

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    What techniques do you use to ensure excellent customer experience?

    Explain your customer service principles, emphasizing proactive communication, responsiveness, and problem resolution. Providing specific examples can demonstrate your commitment to creating a positive experience for clients.

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    How do you align your sales strategies with Charisma Media's mission and values?

    Discuss your understanding of Charisma Media's mission and values, relating them to your personal beliefs and sales approaches. Show how your methods not only contribute to sales but also amplify positive community impacts.

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