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Director of Communications

The Communications team at Chainalysis is made up of public relations experts, trained economists, skilled writers, and information designers who leverage data-driven insights to demonstrate that Chainalysis knows the most about what’s happening on blockchains. We’re vibrant storytellers who produce cutting-edge original research that has been featured in The New York Times, The Wall Street Journal, The Financial Times, Reuters, Bloomberg, and more. 

The Director of Communications is a strong writer and storyteller, savvy media strategist, analytical and data-driven thinker, and motivating people and agency manager.  

In this role, you’ll: 

  • Lead, coach, and develop a small in-house team of global PR and social media specialists, as well as agency teams in 12+ markets

  • Manage major thought leadership media campaigns and many smaller projects

  • Work closely with senior executives to enhance their public profiles

  • Collaborate with leaders in marketing and product to launch new products and services

  • Develop close relationships with key business, finance, policy, and tech journalists at major publications in the mainstream media and cryptocurrency-specific news outlets and secure top-tier coverage 

  • Leverage opportunities with the media around breaking news related to cryptocurrency regulation, market news, and/or criminal activity 

  • Systematically test new channels to reach audiences who don’t know us yet

  • Train and maintain a bench of expert spokespeople

  • Manage communications workflows in the event of a crisis 

  • Partner with internal communications to share company news and motivate employees

We’re looking for candidates who have: 

  • A degree in journalism, the liberal arts, or another writing intensive program and 12+ years of relevant experience

  • 4+ years of experience in a people leadership role

  • Managed multidisciplinary teams

  • Directly managed PR agencies, ideally on a global or international scale 

  • Designed and run data & content-first media campaigns

  • Experience in a fast-paced environment, and are comfortable seizing unexpected opportunities and managing change

  • Built relationships with top-tier media outlets, and regularly worked with reporters and influencers

Nice to have experience:

  • Understanding of cryptocurrency technology and ecosystem 

  • Experience in policy and/or crisis communication

  • Experience working with both public and private sector customer base

This position is ineligible for visa sponsorship.

About Chainalysis

Blockchain technology is powering a growing wave of innovation. Businesses and governments around the world are using blockchains to make banking more efficient, connect with their customers, and investigate criminal cases. As adoption of blockchain technology grows, more and more organizations seek access to all this ecosystem has to offer. That’s where Chainalysis comes in. We provide complete knowledge of what’s happening on blockchains through our data, services, and solutions. With Chainalysis, organizations can navigate blockchains safely and with confidence.

You belong here. 

At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. Some of the ways we’re ensuring we keep learning are an internal Diversity Committee, Days of Reflection throughout the year including International Women’s Day, Harvey Milk Day, World Humanitarian Day, and UN International Migrants Day, and a commitment to continue revisiting and reevaluating our diversity culture. 

We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here. We can’t wait to meet you. 

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What You Should Know About Director of Communications, Chainalysis

At Chainalysis, we’re looking for an innovative and dynamic individual to join us as the Director of Communications. This role is perfect for someone who thrives in a vibrant team made up of public relations experts, skilled writers, and information designers. As the Director of Communications, you'll be at the forefront of our storytelling efforts, leveraging data-driven insights to showcase our expertise in the blockchain space. Your task will involve leading an in-house team of PR and social media specialists while managing relationships with agency teams across 12+ markets. You’ll be pivotal in shaping major thought leadership campaigns and enhancing the public profiles of our senior executives. Collaborating closely with marketing and product leaders, you will drive the launch of exciting new products and services. Your key responsibilities will include building relationships with influential journalists, seizing media opportunities around cryptocurrency developments, and managing communications workflows, especially during crises. We’re eager to find someone with a deep understanding of journalism, who has at least 12 years of relevant experience and can comfortably lead multidisciplinary teams. If you’re passionate about communications and are ready to take your career to the next level, Chainalysis is the place for you to make a significant impact on how blockchain technology is perceived globally.

Frequently Asked Questions (FAQs) for Director of Communications Role at Chainalysis
What does the Director of Communications do at Chainalysis?

The Director of Communications at Chainalysis is responsible for leading a team of PR and social media specialists, overseeing major media campaigns, and collaborating closely with senior executives. This role also focuses on building relationships with top-tier journalists and enhancing the public profiles of the company and its leaders.

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What qualifications are required for the Director of Communications position at Chainalysis?

Candidates should have a degree in journalism, the liberal arts, or a similar writing-intensive field, along with over 12 years of relevant experience, including 4 years in a leadership role. Experience managing multidisciplinary teams and working with PR agencies on a global scale is essential.

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How can the Director of Communications influence media coverage at Chainalysis?

The Director of Communications can influence media coverage by leveraging their relationships with key journalists, crafting compelling storylines about the company’s innovations in blockchain, and executing data-driven media campaigns that resonate with both mainstream and cryptocurrency-specific outlets.

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What are the challenges faced by a Director of Communications at Chainalysis?

Challenges may include navigating the fast-paced nature of the blockchain industry, managing communications during potential crises, and adapting to the constantly changing media landscape, while also seizing unexpected opportunities to enhance the company’s narrative.

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What unique opportunities does Chainalysis offer for the Director of Communications?

At Chainalysis, as a Director of Communications, you'll have unique opportunities to be part of groundbreaking blockchain innovations, work with a diverse team, and engage with global leaders in the field. You’ll also contribute to important conversations shaping the cryptocurrency landscape.

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Can someone without a background in cryptocurrency apply for the Director of Communications role at Chainalysis?

Yes, while understanding the cryptocurrency technology and ecosystem is a nice-to-have, candidates with exceptional communication skills and relevant experience in public relations are encouraged to apply, and they will be supported in building their knowledge of the blockchain space.

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How does Chainalysis support diversity in the hiring of a Director of Communications?

Chainalysis prioritizes diversity and inclusion within the hiring process for the Director of Communications and across all roles. They are committed to creating a team that reflects the unique communities they serve and provide a variety of accommodations to prospective applicants.

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Common Interview Questions for Director of Communications
What experience do you have leading communications teams?

Discuss your previous leadership roles, emphasizing your ability to mentor and develop team members while achieving strategic goals. Provide examples of successful campaigns you led and how you fostered collaboration within your team.

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How do you measure the success of a PR campaign?

Success can be measured through various KPIs, including media coverage, audience engagement metrics, and sentiment analysis. Share a specific example of a campaign you evaluated and the metrics you tracked to demonstrate its impact.

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Can you provide an example of a crisis communication strategy you developed?

Outline the steps you took during a crisis, how you communicated with stakeholders, and the outcome. Highlight your analytical thinking and ability to remain calm under pressure while managing messaging effectively.

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How do you build relationships with journalists?

Share your approach to networking with journalists, emphasizing the importance of authenticity and providing valuable content. Include strategies you use to maintain these relationships over time.

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What role does data play in your communications strategies?

Discuss your experience using data to inform and guide communications campaigns. Provide specific examples of how data analysis influenced your storytelling and outreach efforts.

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What innovative PR strategies have you implemented in your previous roles?

Talk about a few creative strategies you employed that improved engagement or visibility for your previous employers, illustrating your ability to think outside the box and adapt in a fast-paced environment.

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How would you handle conflicting media requests during a major product launch?

Explain how you prioritize messaging and streamline communications. Discuss the importance of being organized and transparent with media representatives to ensure consistency and clarity.

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Describe a time you had to work closely with senior executives. How did you ensure alignment?

Highlight your communication strategies, such as regular briefing sessions and collaborative planning, which kept everyone on the same page and aligned with the company’s vision and messaging during campaigns.

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What is your approach to training spokespeople for media interaction?

Discuss your structured training processes, including mock interviews and media preparation sessions, to boost confidence and ensure spokespeople convey the company’s messages effectively.

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Why are you interested in the Director of Communications position at Chainalysis?

Share your enthusiasm for the role and how your skills align with Chainalysis’s mission. Highlight your passion for blockchain technology and your commitment to driving impactful communications strategies in this evolving field.

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Cryptocurrencies have already opened up new markets and made the global economy bigger, fairer, and more deeply integrated. We’re only seeing the beginning of what this transformative technology has to offer. But cryptocurrency needs greater trus...

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Full-time, remote
DATE POSTED
November 26, 2024

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