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Associate Director, Communications

The Rippel Foundation is seeking a skillful, creative, strategic communications professional to serve as an Associate Director, Communications, focused on enhancing understanding of the value and impact of Rippel’s work. This role requires the skills and experience to develop, execute, and manage strategic communications and the full range of communications tools and tactics that advance the mission of the Foundation. As a senior member of the communications team, the Associate Director, Communications will strengthen Rippel’s reputation and leadership in advancing health equity. They will help shape and implement our strategies for storytelling and influence, collaborate across the organization, and serve as a strategic communications lead to other teams and key program areas.

The Associate Director, Communications is a remote position and reports to the Director, Communications & Influence.

About the Rippel Foundation

The Rippel Foundation (Rippel) was established in 1953 to invest in initiatives addressing cancer, heart disease, the health of women and the elderly, and the maintenance of our nation’s hospitals. In 2007, we refocused our approach to these priorities, recognizing that a commitment to broader health system change is essential to achieve real, lasting impact. Today, Rippel is a nonprofit operating foundation with one primary strategic purpose: to be a catalyst for an equitable future for health and well-being. We believe that this goal is attainable if enough of us—individuals and organizations in all sectors—see ourselves and each other as interdependent stewards in a growing movement to thrive together. To accomplish this, Rippel focuses on creating equitable health and well-being for all in the US, beginning with those who are struggling and suffering. Rippel helps stewards adopt new mindsets and practices, enabling them to better assure the vital conditions and urgent services that all people need to thrive exist in communities across the country.

Working at the cutting edge of system transformation and building on its deep experience and expertise, Rippel focuses on those stewards best positioned to affect change in philanthropy, health systems and corporations. Rippel also partners with peers in a growing field to shift commitments, relationships, actions, and investments as well as create new norms – all grounded in what people need to thrive.

About the Communications Team

Our communications team is at an exciting point in executing Rippel’s 10-year strategic roadmap. The team is designed as a strategic partner to the organization rather than a customer service function, surfacing and sharing useful insights to support the growing movement to thrive together. As a change-making function, we leverage strategic communications to explore a key learning question:what does it take to ensure that all people and all places thrive together?

ASSOCIATE DIRECTOR, COMMUNICATIONS

Job Description

Classification: Full-time; Exempt; Benefits-eligible

Duties and Responsibilities

Communications and Narrative Strategy:

  • Serve as trusted partner to the Director, Communications & Influence to guide strategic development of the communications function, including coordinating with external communications firms and developing communications infrastructure.
  • Conceptualize and lead the development of communications strategies that uplift the wisdom and expertise of the Rippel's team, sharing knowledge, insights, and learning in creative, accessible ways.
  • Evaluate communications strategies, draw insights, and identify opportunities to strengthen work.

Writing and Editorial:

  • Serve as a liaison with Rippel’s spokespeople/subject matter experts, including executive leadership, to oversee preparation of published content, talking points, and presentations.
  • Produce compelling content including blog posts, talking points, op-eds, speeches and presentations in alignment with the day-to-day editorial strategy. Supervise consultants and contract writers as needed.

Storytelling and Promotion:

  • Champion Rippel’s storytelling infrastructure, spotting and managing production of stories that help our audiences see and understand the growing movement to thrive together.
  • Leverage newsworthy initiatives and projects by Rippel and its collaborators to stimulate opportunities for external interest and visibility, including media coverage and/or high-profile speaking engagements that reach relevant audiences.
  • Manage media relations, issues monitoring, and brand stewardship.

Project Management and Collaboration:

  • Maintain a highly collaborative partnership culture with other teams at Rippel to develop a deep understanding of our work and the movement to thrive together. Collaborate effectively with team members to identify strategic communications opportunities that advance Rippel’s goals.
  • Work closely with the Director, Communications and Influence, to provide ongoing project management and timely execution of all deliverables.  
  • Develop communications plans, policies, guidelines, process improvements, and staff resources to support healthy and effective communications and storytelling practices.
  • Supervise staff members leading storytelling and digital communication.
  • Participate in internal meetings and be a fully involved and contributing member of the team and the larger organization.
  • Other duties as assigned.

Candidate Profile

The ideal candidate is both creative and strategic, wields the ability to work in a highly collaborative and team environment as well as work autonomously, possesses excellent interpersonal skills, superior verbal and written communication skills, the ability to anticipate needs as well as adapt and respond thoughtfully to emerging issues, and advanced organizational and prioritization skills to work quickly and effectively in a dynamic team.

Core Competencies

  • Collaborative
  • Clear and explicit communicator
  • Results-driven
  • Manages complexity with resilience
  • Strategic mindset
  • Instills trust

Knowledge, Skills and Abilities

  • Superior editorial production skills, easily discerning what makes compelling content.
  • Excellent writing and editing skills to prepare or oversee a wide variety of communications content, including public announcements, reports, internal memos, speeches, policy memos, infographics, videos, and social media content.
  • Experienced and wise discernment handling dynamic, sensitive, high-stakes assignments with executives, multiple stakeholders, and diverse viewpoints.
  • Strong media relations skills, with a track record of writing opinion pieces and successfully pitching national, state, regional and local media outlets. 
  • Conscientious, detail-oriented project management, time management, and organizational skills, moving initiatives forward in a collaborative and effective manner; ability to lead and supervise multicultural teams in a way that achieves project objectives, supports the professional development of team members, and contributes to a collegial working environment.
  • Excellent interpersonal skills and the ability to work collaboratively with and provide clear direction to internal and external colleagues and consultants; self-motivated and able to work well both independently and as part of a team.
  • Proficient with standard digital platforms, including email, content management systems, and web management tools such as Mailchimp and WordPress.
  • High cultural competence to effectively work in partnership with diverse communities, including an appreciation for historical context, discernment of relationship nuances and power dynamics, and a keen understanding of social, racial, and ethnic differences.
  • A broad appreciation for and sensitivity to Rippel’s culture and workplace environment, including its commitment to equity, diversity, and inclusion across racial, cultural, political, and ideological differences.
  • Ability to communicate proactively and solve problems with diverse colleagues and other stakeholders.
  • Ability to motivate the team, delegate effectively, and manage performance; widely viewed as a strong thought partner and developer of others.

Education and Experience

  • A degree in communications or a related social science field.
  • Seven to ten years' professional communications and/or public relations experience required, preferably in the social, philanthropic, and/or health sectors; demonstrated interest in innovation and social change a plus; equivalent experience through a combination of education, work experience, and community engagement experience will be considered.
  • Experience supervising direct reports, consultants, and vendors.

Additional Conditions of Employment

  • Fully remote or hybrid position. Northeast location preferred.
  • Some out of town and overnight travel required, approximately 10% to 15%.
  • The work environment is a typical hybrid office setting, requiring regular sitting; frequent talking; hearing; repetitive motions such as typing and writing; and use of virtual conferencing systems and practices.
  • Requires close visual acuity to perform activities such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.
  • Requires extremely demanding attention to execute high-level managerial responsibilities related to legal contracts, editing, writing, research, and understanding high-level concepts.
  • Rippel is committed to an ongoing journey for equity and justice. We prohibit discrimination and harassment based on characteristics, perceived or actual, protected by applicable federal, state, and local laws or ordinances in all employment practices. We encourage applications from those who, through both their work and lived experience, can further our efforts to help create just systems where all people thrive.
  • Applicants requiring an accommodation due to a disability should contact Human Resources at awells@rippel.org.

Salary: $100,000 - $113,750 annually

Rippel offers a comprehensive and flexible benefits package including health insurance, dental insurance, vision insurance, basic life/LTD, flexible spending accounts, 401k, and generous paid time off, including paid family leave.

Average salary estimate

$106875 / YEARLY (est.)
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$100000K
$113750K

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What You Should Know About Associate Director, Communications, The Rippel Foundation

The Rippel Foundation is on the lookout for a passionate and innovative Associate Director, Communications to help elevate the understanding and impact of our essential work in promoting health equity. This exciting role combines creativity and strategic oversight, allowing you to collaborate closely with our dedicated communications team to tell powerful stories that resonate with diverse audiences. As the Associate Director, Communications, you will be instrumental in shaping and executing our strategic communications initiatives. Your insightful approach will ensure that Rippel continues to shine as a thought leader in the health sector. With responsibilities ranging from developing communications strategies to overseeing compelling content creation, your influence will be felt across the Foundation. You'll engage with executives to produce impactful speeches and op-eds, while also managing media relations and fostering partnerships. Not only will you be driving the narrative around Rippel's mission, but you'll be able to leverage cutting-edge tools and tactics to reach new heights together with our team. Working remotely, you'll be supported by an environment that values collaboration and innovation. If you’re excited about the possibility of leading communications at Rippel and contributing to a more equitable health landscape, we encourage you to learn more about this incredible opportunity and join us in making a difference!

Frequently Asked Questions (FAQs) for Associate Director, Communications Role at The Rippel Foundation
What qualifications do I need to apply for the Associate Director, Communications position at Rippel Foundation?

To apply for the Associate Director, Communications role at Rippel Foundation, you should ideally hold a degree in communications or a related social science field. Additionally, candidates are expected to have seven to ten years of professional experience in communications and public relations, preferably within the social, philanthropic, or health sectors. Effective leadership and management skills, along with a strong commitment to health equity, are also important to excel in this position.

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What are the main responsibilities of the Associate Director, Communications at Rippel Foundation?

As the Associate Director, Communications at Rippel Foundation, your key responsibilities will include developing and executing strategic communication initiatives, overseeing the production of high-quality written content, managing media relations, and collaborating with various teams to enhance Rippel’s narrative around health equity. You'll act as a partner to the Director of Communications and lead efforts to elevate Rippel's public profile through storytelling and engaging content.

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Is the Associate Director, Communications position at Rippel Foundation fully remote?

Yes, the Associate Director, Communications position at Rippel Foundation is fully remote, which means you can work from anywhere. However, a Northeast location is preferred, as there might be occasional travel required for meetings and events, estimated at about 10% to 15%.

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What salary range can I expect as an Associate Director, Communications at Rippel Foundation?

The salary range for the Associate Director, Communications position at Rippel Foundation is between $100,000 and $113,750 annually, complemented by a comprehensive benefits package that includes health insurance, dental insurance, a 401k plan, and generous paid time off.

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What core competencies are important for the Associate Director, Communications role at Rippel Foundation?

Candidates for the Associate Director, Communications role at Rippel Foundation should possess a range of core competencies, including collaboration, clear communication, results-orientation, resilience in managing complexity, and a strategic mindset. These qualities will help in effectively driving initiatives that contribute to advancing health equity.

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What kind of working environment can I expect in the Associate Director, Communications position at Rippel Foundation?

In the Associate Director, Communications position at Rippel Foundation, you can expect a dynamic and collaborative work environment that embraces remote work flexibility. The culture values equity, diversity, and inclusion, encouraging innovative thinking and active participation in discussions that shape strategies for health equity.

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How does the Rippel Foundation contribute to health equity through the work of the Associate Director, Communications?

The Associate Director, Communications plays a vital role in enhancing Rippel Foundation’s efforts to promote health equity by crafting compelling narratives that raise awareness and engage diverse audiences. By leading strategic communications, you will help to mobilize stakeholders, influence public sentiment, and foster a growing movement dedicated to creating equitable health outcomes for all.

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Common Interview Questions for Associate Director, Communications
How would you approach developing a strategic communication plan for Rippel Foundation?

To develop a strategic communication plan for Rippel Foundation, I would begin by thoroughly understanding the organization's mission and goals relating to health equity. Following this, I'd gather insights through stakeholder interviews to identify key messages and audiences. Next, I would outline measurable objectives, select appropriate channels for dissemination, and create a timeline for implementation. Key performance indicators would be established to evaluate the effectiveness of the plan.

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Can you describe a time you successfully managed a media relations campaign?

Certainly! I once managed a campaign for a nonprofit seeking to draw attention to a health initiative. I crafted targeted press releases, engaged with journalists through personalized pitches, and organized a press event that resulted in coverage by several major outlets. The key was understanding the media’s interests and providing them with compelling content that aligned with their narratives.

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What strategies do you use to assess the effectiveness of a communication initiative?

I assess the effectiveness of communication initiatives by establishing clear metrics of success at the outset, such as audience engagement levels, media coverage, and feedback from stakeholders. After implementation, I would utilize tools like surveys, analytics platforms, and focus groups to evaluate outcomes, ensuring to iterate and adjust strategies based on the data gathered.

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How do you prioritize multiple communication projects with tight deadlines?

Prioritization involves a combination of setting clear goals, understanding project scopes, and effectively communicating with stakeholders. I use project management tools to keep track of deadlines and assess the urgency and strategic importance of each project. Regular check-ins with team members and an agile mindset help me adjust priorities as needed to meet all deadlines.

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What role does storytelling play in your communication strategy?

Storytelling is at the heart of my communication strategy as it humanizes data and resonates emotionally with audiences. By sharing real-life examples and narratives about the people impacted by Rippel's initiatives, I can create compelling content that drives engagement and fosters a deeper understanding of the importance of health equity.

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How do you ensure that your communications are culturally sensitive and inclusive?

Cultural sensitivity and inclusion are approached by actively engaging diverse voices during the content creation process. I make sure to research and understand cultural nuances and seek input from community members to ensure that messages resonate appropriately. Additionally, I critically reflect on language choices and imagery to ensure representational authenticity.

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How do you believe the Associate Director, Communications can influence internal teams at Rippel Foundation?

The Associate Director, Communications can influence internal teams at Rippel Foundation by fostering a culture of collaboration and open communication. By positioning myself as a trusted partner who listens and understands their needs, I can contribute valuable insights that shape strategic initiatives. Regular workshops and knowledge-sharing sessions could enhance cross-departmental understanding and align messaging.

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What do you think is the biggest challenge in health communications today?

One of the biggest challenges in health communications today is combating misinformation while ensuring that accurate, fact-based information reaches all communities effectively. This requires not just strategic messaging but also leveraging targeted outreach to rebuild trust, particularly among skeptical audiences. Addressing these challenges is essential for promoting health equity.

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How do you stay updated on current trends in health communication?

I stay updated on current trends in health communication through a blend of professional development activities, such as attending industry webinars, joining relevant professional organizations, and subscribing to leading thought leaders in the field. Regularly reviewing journals and reports also helps me to keep my strategies relevant and informed by the latest research.

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What makes you a perfect fit for the Associate Director, Communications role at Rippel Foundation?

My combination of extensive communications experience in the nonprofit sector, a deep commitment to advancing health equity, and a knack for innovative storytelling make me an ideal candidate for the Associate Director, Communications role at Rippel Foundation. I am passionate about leveraging communications strategically to provoke needed change and engage diverse stakeholders in meaningful ways.

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DATE POSTED
November 27, 2024

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