Sales Operations Junior

Brevo is the leading and fast-growing Customer Relationship Management (CRM) suite designed to enable millions of organizations to connect with people using technology for their success. Our platform gives businesses a unified view of the entire customer journey, empowering them to grow with intuitive marketing and sales tools, including Marketing Automation, Email, SMS, WhatsApp, Chat, and much more. Today, more than 500,000 businesses across 180 countries, including Louis Vuitton, Carrefour, eBay, and Michelin, trust Brevo’s reliable technology and 75+ integrations to deliver unparalleled customer experiences, reduce costs, and drive sales. Brevo reached €142M ARR in 2023 (40% growth year on year) and has close to 1,000 employees globally.

As part of the Sales Operations team, the Sales Ops is a pivotal role in our organisation, responsible for optimising the efficiency and effectiveness of our Sales team. As a Sales Ops, your role will be to drive productivity, consistency, efficiency, and scale across our Sales organisation, working hand in hand with the broader RevOps Team. You will be managed by a Sales Ops Manager

• Tools : Be proficient on our Sales technology stack by working hand in hand with our Engine & Tools team on operational improvements of all our tools (CRM, Drift, Gong, …)
• Data : Lead data-related projects together with the Sales Team & Data Team (forecasting, performance analysis, operational monitoring, alerts …). Own resolution of operational issues from data monitoring to fix implementation with Sales
• Process Optimisation: Identify opportunities to streamline Sales processes, workflows, and methodologies to enhance product and quality.
• Problem-solving : collaborate closely with the Sales team to identify process-related challenges and implement effective solutions
• Ensure seamless communication within the Sales team and other Ops team members (Marketing, Lead Generation, Engineering) regarding any new process or project, providing support to Sales leaders and other leaders when necessary
• Be a key stakeholder for the Enablement team, capturing and sharing best practices and Sales-related information to ensure the team has the necessary resources to succeed
• Collaborate closely with CS, Legal, Finance and Marketing teams to ensure Sales alignment with ongoing priorities
• Proactively identify projects to remove bottlenecks and inefficiencies in the Sales processes, taking accountability for scoping business requirements, managing cross-functional stakeholders, and driving change
• Monitor the intake of reported issues or enhancement requests, identifying root causes and developing effective solutions

• 0 to 2 years of experience, with proven experience in Consulting, SalesOps or in a similar role
• Proficiency in project management.
• Curiosity and ability to ramp up on new topics
• Excellent written and oral communication skills.
• Knowledge of CRM, Gong, Qobra and dataviz tools (Omni, Looker, Metabase) are a plus
• Strong collaboration skills, with a track record of working effectively with diverse teams.
• Understanding of SaaS and interest about the technology industry.
• Excellent presentation, written and oral communication skills in English and French

• A unique opportunity to join an international and collaborative scale-up environment in a hyper-growth context
• The chance to grow your professional and technical skills, with real room for career progression
• BREVOP: all Brevo employees are granted our shared ownership plan - the more Brevo will be evaluated, the more you will get
• Meal vouchers - Swile (12,5 € per day)
• Excellent private health care, of which 70% is covered by the company
• RTT
• Bi-annual global company offsite; inter-office trips (when the current sanitary situation permits)
• Work's council benefits (Leeto)
• Very competitive referral program
• Second parent leave: 1 month of fully paid leave
• English and French classes, and over 155000 courses available on Udemy Budget to support your workspace at home
• A modern office in a central location with free fruits, drinks & lots of fun activities
• Relocation package and visa sponsorship for international talents..and more!

Brevo puts diversity and inclusion at the heart of its values. We examine all applications with treatment based on equal skills and applying the principles of non-discrimination. 

Brevo values work-life balance and offers flexible working hours and remote work. This policy is based on a mutual understanding between the Head of, Managers, and Team Members.