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Xfinity Retail Sales Associate- New Castle

Job Listing: Xfinity Retail Sales Associate

Company Overview: : Blufox Mobile, is the largest branded partner for Comcast XFINITY services, seeks dynamic individuals to join our team as retail associates. With locations across the country and future expansion plans, Blufox is at the forefront of providing high-speed Internet, Mobile, Home Security, Video, and Voice services to residential and business customers.

Position: Retail Sales Associate

Compensation:

  • Aggressive hourly pay plus rich commission
  • Expected earnings: $18-35 per hour
  • Benefits: Medical, Dental, Vision, 401k, Paid training, Opportunities for promotion

Job Type: Full-time, Commission

Responsibilities: As a Sales Associate, you will play a crucial role in promoting and selling Xfinity services and products. Your primary responsibilities include:

  1. Sales:

  • Present, promote, and sell Xfinity products/services to existing and prospective customers.
  • Utilize effective knowledge to upsell accounts, explain new features, and maximize Gross Profit.
  • Execute sales closing techniques consistently to meet and exceed sales targets.

  1. Customer Service:

  • Maintain a courteous and friendly attitude while interacting with customers.
  • Build positive relationships with customers to enhance the company's public perception.
  • Strive to achieve maximum Net Promoter Scores (NPS) in customer interactions.

  1. Organization Goals:

  • Work well with the team, demonstrating relationship management skills.
  • Stay updated on current and emerging communication and entertainment technologies.
  • Achieve overall performance goals of the organization.

Benefits:

  • Medical, Dental, Vision, 401k
  • Paid training
  • Opportunities for promotion
  • Blufox ESOP (Employee Stock Ownership Program) for select stores

Exclusive Employee Growth and Reward Programs:

  • Automatic compensation increases through the "Blufox Raise Program."
  • Blufox "Milestone Program" provides rewards and recognition for hitting sales objectives.
  • Annual "Blufox Winners Circle" trip to Mexico for top performers.

Ask your interviewer about these unique employee-focused programs.

Core Responsibilities:

  • Present, promote, and sell Xfinity products/services effectively.
  • Execute sales closing techniques consistently.
  • Maintain a positive customer experience and strive for high Net Promoter Scores.
  • Work well with the team, stay updated on industry technologies, and achieve overall performance goals.

Qualifications:

  • High School diploma or equivalent
  • 2-5 years of sales experience preferred, not required.
  • Wireless/Cable/Retail sales experience preferred, not required.
  • Must be able to work nights and weekends, variable schedules, and overtime as necessary.

How to Apply: If you are passionate about sales, customer service, and being part of a growing team, we invite you to apply! Be sure to include your relevant experience and why you're excited to join Blufox Mobile.

Note: Please inquire during the interview about our unique employee-focused programs, such as the Blufox Raise Program, Blufox Milestone Program, and the Annual Blufox Winners Circle trip to Mexico.

 

Average salary estimate

$55020 / YEARLY (est.)
min
max
$37440K
$72600K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Xfinity Retail Sales Associate- New Castle, Blufox Mobile

Are you looking for an exciting opportunity to join a vibrant team as an Xfinity Retail Sales Associate? Look no further! Blufox Mobile, the largest branded partner for Comcast XFINITY services, is on the hunt for dynamic individuals eager to promote and sell top-notch Xfinity products and services. As a Retail Sales Associate, you will play a pivotal role in connecting customers with cutting-edge high-speed Internet, mobile, home security, video, and voice services. Expect to earn between $18-$35 per hour, enjoying not just a competitive hourly wage but also a rewarding commission structure. At Blufox Mobile, your efforts will not go unrecognized with comprehensive benefits that include medical, dental, vision, and a 401k plan. Our lively team environment welcomes your enthusiasm and sales prowess, and we’re dedicated to your professional growth through unique programs like the Blufox Raise and Milestone Programs. Your responsibilities will include presenting and promoting Xfinity offerings to customers, maintaining stellar relationships, and achieving high Net Promoter Scores. Ideally, you’ll be someone with a high school diploma and a passion for customer service. Even if you don’t have a lot of sales experience, we encourage you to apply if you’re ready to dive into the fast-paced world of retail sales. So, if you’re ready to embark on a rewarding career with Blufox Mobile, join us in bringing the best of Xfinity to the community!

Frequently Asked Questions (FAQs) for Xfinity Retail Sales Associate- New Castle Role at Blufox Mobile
What are the responsibilities of an Xfinity Retail Sales Associate at Blufox Mobile?

As an Xfinity Retail Sales Associate at Blufox Mobile, you will be responsible for promoting and selling Xfinity products and services to both existing and potential customers. Your daily tasks will include presenting product features effectively, upselling accounts, and ensuring a positive customer experience to achieve maximum Net Promoter Scores.

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What is the expected salary range for an Xfinity Retail Sales Associate at Blufox Mobile?

The expected earnings for an Xfinity Retail Sales Associate at Blufox Mobile range from $18 to $35 per hour. This includes a competitive hourly wage and rich commission opportunities based on sales performance, allowing you to maximize your earnings!

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What benefits do Xfinity Retail Sales Associates receive at Blufox Mobile?

Retail Sales Associates at Blufox Mobile enjoy an array of benefits including medical, dental, vision, and a 401k plan. Additionally, you can participate in paid training sessions and have opportunities for promotion, contributing to your long-term career growth.

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Is previous sales experience required to apply for the Xfinity Retail Sales Associate position at Blufox Mobile?

While 2-5 years of sales experience is preferred for the Xfinity Retail Sales Associate position at Blufox Mobile, it is not required. If you have a passion for customer service and sales, we encourage you to apply and become part of our dynamic team!

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What unique employee programs does Blufox Mobile offer to its Xfinity Retail Sales Associates?

Blufox Mobile offers several unique employee programs, such as the Blufox Raise Program for automatic compensation increases, the Milestone Program for rewards and recognition of hitting sales objectives, and an annual Winners Circle trip to Mexico for top performers. Be sure to ask about these during your interview!

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What skills are important for an Xfinity Retail Sales Associate at Blufox Mobile?

Key skills for an Xfinity Retail Sales Associate at Blufox Mobile include strong communication and relationship management skills, the ability to work effectively in a team environment, and a strong understanding of current communication and entertainment technologies. Additionally, a positive and customer-centric attitude is crucial for achieving high customer satisfaction.

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What type of schedule can Xfinity Retail Sales Associates expect at Blufox Mobile?

Xfinity Retail Sales Associates at Blufox Mobile can expect variable schedules that may include nights and weekends, as well as potential overtime. Flexibility is essential in this role to meet the demands of our customers.

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Common Interview Questions for Xfinity Retail Sales Associate- New Castle
What strategies do you use to effectively sell Xfinity products?

To effectively sell Xfinity products, I focus on understanding the customer's needs first. I ask open-ended questions to gauge their specific requirements and then tailor my pitch to highlight relevant features and benefits. I emphasize upselling in a natural and informative way, ensuring the customer feels valued and informed.

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How do you handle difficult customers while promoting Xfinity services?

Handling difficult customers requires patience and empathy. I listen actively to their concerns without interrupting, validating their feelings, and providing clear solutions. My goal is to turn a frustrating experience into a positive interaction, ensuring they leave with a better understanding of our services.

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Can you share an example of how you exceeded sales targets in a previous position?

In my last job, I consistently exceeded sales targets by employing a proactive approach to customer engagement. For instance, I initiated personalized follow-ups with previous customers, which led to increased sales through upsells and renewals. Documenting my progress helped me stay motivated and ensure accountability.

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What is your approach to upselling Xfinity products to customers?

My upselling strategy involves understanding the customer's current services and their preferences. I introduce additional products that complement what they already have, highlighting the value and benefits they would gain. I make sure not to pressure them, allowing customers to feel empowered in their decision-making.

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Why do you want to work as an Xfinity Retail Sales Associate at Blufox Mobile?

I am drawn to the Xfinity Retail Sales Associate position at Blufox Mobile because it combines my passion for technology and customer interaction. I admire Blufox’s commitment to employee growth and the unique recognition programs. I want to be part of a team that values personal and professional development.

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How do you stay informed about new products and technologies in the telecom industry?

I stay informed about new products and technologies by regularly reading industry publications and following tech news online. Moreover, I engage in training sessions provided by my employers, and I participate in webinars to expand my knowledge and remain competitive in the ever-evolving telecom industry.

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Describe a time when you had to work as part of a team to achieve a common goal.

In one instance, our team needed to launch a new product. I collaborated closely with my teammates, sharing insights and strategies that worked for each of us. We held brainstorming sessions that encouraged open communication, which strengthened our teamwork and ultimately led us to exceed our launch targets.

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What do you think is the most important aspect of customer service in retail?

The most crucial aspect of customer service in retail is building rapport with customers. Establishing a friendly atmosphere where customers feel valued and understood encourages return business. A positive customer experience can significantly impact their overall perception of the brand and lead to personal referrals.

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How would you ensure that you meet the performance goals set by Blufox Mobile?

To meet performance goals, I would create a structured plan including daily, weekly, and monthly targets. Tracking my sales numbers helps me stay accountable and motivated. Moreover, I would actively seek feedback from supervisors to improve continuously and identify areas for growth.

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What personal qualities make you a good fit for the Xfinity Retail Sales Associate role?

I believe my strong communication skills, adaptability, and positive attitude make me a great fit for the Xfinity Retail Sales Associate role. I thrive in dynamic environments and enjoy engaging with customers, which drives my performance in sales and ensures a positive shopping experience for each visitor.

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MATCH
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TEAM SIZE
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LOCATION
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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
November 28, 2024

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