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Director, Post-Market Surveillance and Vigilance

Position Summary & Responsibilities:
This role can be based in either the St Louis, MO, Salt Lake City, UT or Durham, NC areas and will be responsible for the management of the Microbiology Vigilance Operational Team (VOT). In this role you will be accountable of the management of the Vigilance process, with direct responsibility for review and approval of Incident reporting decisions in the US. Responsible for the management of the Field action board process for all Microbiology product lines and be the key contact for competent authorities on vigilance and field action activities. You will be the responsible party for communication with FDA on FSCAs, MDRs, terminations and all follow-up. An ideal candidate will come from a direct vigilance or correction and removal role within the medical device industry having worked with software, reagents and laboratory instrumentation.
  • Manage the Field Action process and approve the Field Action Board meeting decisions and all Field Action communications submitted to bioMérieux customers.
  • Manage the Vigilance process and approve the Adverse Event decisions according to local regulations (FDA/ANSM).
  • Contribute to the completion of Post Market Surveillance (PMS) reports in assigned region. Manage completion of Corporate QMS Indicators for sites in assigned regions.
  • Manage information and communication with Regulatory Authorities; interact with regulatory authorities and represent bioMérieux when dealing with Regulatory Agencies.
  • Ensure decisions and communications are in compliance with internal procedures and directives, and train, re-train or advise employees as required to ensure compliance. Stay abreast of regulatory changes, and manage the creation, review and revision of department procedures to ensure continuous improvement of department processes.
  • Manage the Microbiology VOT team including training, budget management, GPS, and recruitment. Participate and support audits and inspections. Manage department projects as assigned.
  • Be primary contributor to the audits MDSAP, Corporate Vigilance audits and potential CA inspections.
  • Contribute to the quality road map projects and other continuous improvement projects.
Education, Skills, & Experience:
  • Bachelor’s Degree with 8+ years of experience in Quality Assurance and/or Regulatory & Quality Compliance, with 3+ years of dedicated experience in Vigilance, Field Corrective Actions, and/or Post-Market Surveillance.  
    • Master's Degree with 6+ years of experience in Quality Assurance and/or Regulatory & Quality Compliance, with 3+ years of dedicated experience in Vigilance, Field Corrective Actions, and/or Post-Market Surveillance also accepted 
  • 3+ years of managerial experience also required. 
  • Experience in the medical device or pharmaceutical industry preferred - FDA exposure is a huge plus
  • ISO 13485 and/or 9001 experience is a plus 
  • Trackwise Digital experience is a plus
  • Experience managing teams in multiple locations is a plus 
  • Experience with Microsoft suite of tools is a plus
  • This role is anticipating 15% travel (domestic and/or international)
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Average salary estimate

$135000 / YEARLY (est.)
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$120000K
$150000K

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What You Should Know About Director, Post-Market Surveillance and Vigilance, bioMérieux

As the Director of Post-Market Surveillance and Vigilance at bioMérieux, you will take the helm of the Microbiology Vigilance Operational Team, driving crucial vigilance processes forward. Based in either St. Louis, MO, Salt Lake City, UT, or Durham, NC, you'll play an integral role in managing incident reporting decisions in the US and overseeing the Field Action Board process for all Microbiology product lines. Communication is key, as you’ll be the primary liaison for competent authorities regarding vigilance and field action activities. Your expertise will also be vital in communicating with the FDA on various matters like Field Safety Corrective Actions (FSCAs) and Medical Device Reports (MDRs). The ideal candidate comes with a strong background in vigilance, particularly within the medical device sector, ideally familiar with software, reagents, and laboratory instrumentation. You will not only lead the vigilance process but also contribute to Post Market Surveillance reports, manage regulatory communications, and ensure compliance with internal procedures. Your leadership will extend to managing a dedicated team, overseeing training, recruitment, and budget management while being a crucial participant in audits and continuous improvement projects. If you're ready to make significant contributions to patient safety and product quality, this role is for you!

Frequently Asked Questions (FAQs) for Director, Post-Market Surveillance and Vigilance Role at bioMérieux
What does the Director of Post-Market Surveillance and Vigilance role at bioMérieux entail?

The Director of Post-Market Surveillance and Vigilance at bioMérieux is responsible for managing the Microbiology Vigilance Operational Team. This includes oversight of incident reporting in the US, managing the Field Action Board process, and serving as the primary contact for regulatory authorities, including the FDA.

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What qualifications are needed for the Director of Post-Market Surveillance and Vigilance position at bioMérieux?

Candidates for the Director of Post-Market Surveillance and Vigilance role at bioMérieux should have a Bachelor’s Degree with 8+ years of experience in Quality Assurance or Regulatory & Quality Compliance, including managerial experience and a strong background in vigilance or Post-Market Surveillance.

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Can I work remotely as the Director of Post-Market Surveillance and Vigilance for bioMérieux?

This position allows for flexibility as it can be based in St. Louis, MO, Salt Lake City, UT, or Durham, NC, giving you the opportunity to work within these regions while leading the team at bioMérieux.

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What kind of team will I be managing in the Director of Post-Market Surveillance and Vigilance role at bioMérieux?

You will manage the Microbiology Vigilance Operational Team, focusing on training, budget management, and recruitment, ensuring the team meets compliance and operational goals at bioMérieux.

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How often will travel be involved for the Director of Post-Market Surveillance and Vigilance position at bioMérieux?

The Director of Post-Market Surveillance and Vigilance at bioMérieux can expect about 15% travel, which includes both domestic and international trips, to engage with regulatory bodies and audit sites.

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What are the specific responsibilities in regulatory communications for the Director of Post-Market Surveillance and Vigilance at bioMérieux?

In the Director role at bioMérieux, you will manage communications with regulatory authorities, ensuring compliance with FDA directives and other local regulations while addressing vigilance matters and field actions.

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What background is preferred for the Director of Post-Market Surveillance and Vigilance position at bioMérieux?

Candidates ideally have experience in the medical device or pharmaceutical industry and should be familiar with FDA regulations, vigilance processes, and continuous improvement methodologies, such as ISO standards.

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Common Interview Questions for Director, Post-Market Surveillance and Vigilance
What experience do you have with incident reporting processes in medical devices?

Discuss specific experiences where you've managed or overseen incident reporting, including how you approached decision-making and ensured compliance with regulations.

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How do you handle communication with regulatory authorities?

Share an example of a time you effectively communicated with regulatory authorities, emphasizing your understanding of the regulatory landscape and how you maintained compliance.

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Can you explain a situation where you had to lead a team through a field action process?

Provide a breakdown of a field action process you led, detailing your leadership style, how you managed team dynamics, and the outcomes achieved.

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What strategies do you use to educate your team about compliance and vigilance procedures?

Talk about your approach to training, including any educational programs you've developed or implemented, and how you ensure team members are current on compliance issues.

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How do you stay updated on regulatory changes within the medical device industry?

Explain your methods for staying informed, such as attending workshops, networking with industry professionals, or participating in relevant organizations.

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Describe your experience with audits and regulatory inspections.

Share your role in audit preparation and execution, including any challenges faced and how you ensured the team was well-prepared for inspections.

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What tools and systems are you familiar with for managing quality compliance?

Discuss any specific tools like Trackwise Digital or other Quality Management Systems (QMS) that you've used, and how they facilitated your work in compliance.

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How do you prioritize tasks when managing multiple regulatory projects?

Illustrate your prioritization process, including how you assess urgency, impact, and compliance requirements to allocate resources effectively.

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What is your approach to continuous improvement within vigilance processes?

Outline your philosophy and any concrete examples of improvements you've made in vigilance processes, demonstrating a commitment to quality enhancement.

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How do you handle conflicts or differing opinions within your team?

Describe your conflict resolution style, providing an example of a conflict that arose on your team and how you successfully navigated it to reach a resolution.

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bioMérieux provides diagnostic solutions (systems, reagents, software, services) which determine the source of disease and contamination to improve patient health and ensure consumer safety. Its products are mainly used for diagnosing infectious d...

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Full-time, hybrid
DATE POSTED
November 26, 2024

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