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Account Manager - Denver

The Account Manager is responsible for maintaining and growing the Microbiology, Immunoassay, Molecular and Vision Suite customer base.  This role will focus on creating new business opportunities through the placement of instruments, reagents and services leading to increased revenues for the company within a designated Region. The Account Manager is directly responsible for achieving the territory sales goals and maintaining existing customers within their assigned territory in order to sustainably achieve high performance in terms of customer satisfaction, revenue and profitability. The Account Manager acts as the direct contact to the customer and is accountable as the point person for all communication both internally and externally.

 

Primary Duties

Business Development and Execution:
  • Create and execute business plan to achieve or exceed territory growth per company plan and drive new business revenue through selling new instruments and reagents: 
  • Develop strategy and individual responsibilities to close sales of all high value targets.
  • Maintain existing customer business to minimize lost business.
  • Manage pipeline to ensure timing of closes matches Monthly Forecast & Quarterly Business Plan.
  • Coordinate activity of other field sales personnel in context of business plan.
  • Monitor monthly sales as reported in Tableau for accuracy and adjust action plans to account for shortages towards goal achievement.
  • Deliver effective Sales Call Management, Opportunity Management, Pipeline Management and Forecast Accuracy
 
Product and Technical Sales:
  • Provide technical expertise/assistance in product line as required in sales process.
  • Support and/or deliver key sales presentations/demonstrations where required.
  • Communicate with customers on product line technical issues where required.
  • Work collaboratively in a matrix environment with Regional and US Product Specialists for all product franchises including Microbiology, Molecular, Immunoassay and Vision Suite.
  • Leverage timely and effective engagement of Product Specialists, Service, Marketing and other internal personnel to progress, advance and close Opportunities within Region.
Relationship Management:
  • Develop relationships with key customers/opinion leaders within defined territory.
  • Identify and develop key opinion leaders/reference sites within defined region.
  • Establish relationships with these identified opinion leaders/reference accounts.
  • Leverage relationships to expand existing business within defined region.
  • Channel competitive information gathered in field to marketing and sales teams.
Administrative Responsibilities:
  • Conduct quarterly business reviews with the Product Specialists and other supporting sales associates.
  • Submit expense reports on a weekly basis.
  • Maintain customer records in CRM on a daily basis for all accounts in their database.
  • Close all appointments with notes and update milestones on a daily basis.
  • Achieve minimum forecast accuracy for US dollars on a monthly basis performance expectations.
  • Perform other duties as assigned.
  • Perform all work in compliance with company policy and within the guidelines of bioMérieux Quality System.
  • Implement and participate in pilot projects with new product launches.

 

Training & Education

  • Associate's Degree Required
  • Bachelor's Degree Preferred

 

Experience

  • Associates degree and a minimum of 5 years of professional sales experience required; Bachelors degree and a  minimum of 3 years of professional sales experience preferred
  • Capital and Reagent sales experience within clinical laboratory preferred
  • Proven and documented track record in exceeding territory Capital and Reagent goals
  • Proven and documented track record of consistent top finishes within sales team

 

Knowledge, Skills & Abilities

  • Knowledge of clinical lab operations preferred, not required.
  • Work in a matrix environment with Account Managers, Region Sales Directors, Product Specialists and other bioMérieux colleagues. Collaborate and coordinate in order to close business system wide.  
  • Ability to describe and explain highly detailed technical information to multiple buying influences including laboratorians, C-Suite, physicians, stewardship teams, IT, and other buyers  
  • Proficient in operation of Microsoft Windows and Office Suite of products
  • Formal sales competency training courses preferred (i.e. Miller Heiman, Strategic Selling, BASE)
  • Excellent verbal and written communication skills.  Ability to clearly communicate with key internal and external stakeholders.
  • Excellent presentation skills.  Adept at using multi-media presentation tools.
  • Proficient in CRM Salesforce preferred
  • Excellent selling, organization, communication and presentation skills required. 
  • Team player attitude: ability to build consensus among team members/collaborate with other team members

 

Travel Requirements

70% field travel domestically

 

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Average salary estimate

$75000 / YEARLY (est.)
min
max
$60000K
$90000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Account Manager - Denver, bioMérieux

Join bioMérieux as an Account Manager in Denver and take the lead in maintaining and expanding our outstanding customer base in the Microbiology, Immunoassay, Molecular, and Vision Suite sectors. In this exciting role, you'll get to develop and execute a dynamic business plan designed to drive new revenue and exceed territory growth expectations. As the primary contact for our customers, you'll engage directly with them, ensuring their needs are met while nurturing existing relationships and minimizing turnover. You will manage the sales pipeline effectively, utilizing tools like Tableau to monitor progress. Your responsibilities will also involve leveraging your technical expertise to support the sales process, delivering engaging presentations, and collaborating with product specialists and marketing teams to successfully close opportunities. With 70% of your time spent in the field, your efforts will create impactful interactions with key opinion leaders, transforming your region into a hub of growth. We’re looking for an innovative team player who brings at least 5 years of professional sales experience and a strong record of exceeding sales goals. If you're ready to help shape the future of clinical laboratory sales while ensuring high customer satisfaction for bioMérieux's robust offerings, we would love to hear from you!

Frequently Asked Questions (FAQs) for Account Manager - Denver Role at bioMérieux
What is the role of an Account Manager at bioMérieux in Denver?

The Account Manager at bioMérieux in Denver is responsible for maintaining and growing the customer base across various product lines. This position focuses on business development, fostering existing relationships, and managing sales pipelines to achieve territory sales goals.

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What qualifications do I need to become an Account Manager at bioMérieux?

To be considered for the Account Manager position at bioMérieux, applicants should ideally hold an Associate's Degree, with a Bachelor's Degree preferred, along with a minimum of 5 years of professional sales experience in capital and reagent sales within clinical laboratories.

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What are the travel requirements for the Account Manager position at bioMérieux in Denver?

The Account Manager role at bioMérieux requires significant field travel, with approximately 70% of the time spent visiting clients and engaging with key opinion leaders in the designated territory.

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How does the Account Manager collaborate with the internal teams at bioMérieux?

The Account Manager works in a matrix environment at bioMérieux, collaborating closely with region sales directors, product specialists, and other sales associates to identify opportunities for growth and streamline the sales process.

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What technical skills are beneficial for an Account Manager at bioMérieux?

An Account Manager at bioMérieux should have proficiency in operating Microsoft Windows and Office Suite, along with experience using CRM tools like Salesforce. Communication and presentation skills are also vital for effectively conveying technical information.

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What is the significance of relationship management in the Account Manager role at bioMérieux?

Relationship management is crucial for the Account Manager at bioMérieux as it enables the development of connections with key customers and opinion leaders, fostering loyalty and expanding business opportunities within the territory.

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What sales skills are necessary for success as an Account Manager at bioMérieux?

Successful Account Managers at bioMérieux must possess excellent selling, organizational, and communication skills. They should also be adept at presenting information effectively to diverse stakeholders within healthcare laboratories.

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Common Interview Questions for Account Manager - Denver
Can you describe your experience with capital and reagent sales in a clinical laboratory setting?

When answering this question, focus on specific examples that highlight your sales achievements in capital and reagent sales within laboratory environments. Discuss any strategies you used to secure sales as well as how you maintained existing business.

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How do you approach business development within a designated territory?

Detail your methods for scouting new business opportunities, including prospecting techniques, establishing relationships with new clients, and how to balance cultivating existing relationships while pursuing new leads.

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What strategies do you use for effective pipeline management?

Discuss your process for tracking and evaluating sales opportunities, including how you utilize sales forecasting tools. Provide examples of how you've adjusted your actions based on pipeline status.

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How do you ensure excellent customer satisfaction in your sales role?

Emphasize the importance of listening to customer needs, providing timely responses, and following through on commitments. Share experiences where your actions directly influenced customer satisfaction positively.

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Can you give an example of how you collaborated with product specialists to close a sale?

Highlight a specific scenario where you partnered with product specialists, detailing your role in framing the product's value to the client while leveraging their technical knowledge to finalize the sale.

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What techniques do you find most effective in delivering sales presentations?

Share your preferred presentation methods, whether using multi-media tools or engaging storytelling. Discuss how you adapt your presentations to cater to different audiences.

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Describe a challenging situation with a client and how you resolved it.

Use the STAR method to outline the situation, your task, the actions you took, and the results. Focus on your problem-solving abilities and how you maintained professionalism.

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How do you keep yourself organized while managing multiple accounts?

Explain your organizational strategies, such as using digital tools or CRM systems to manage client interactions, sales forecasts, and administrative tasks. Detail the importance of prioritization in your workflow.

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Why do you believe you would be a successful Account Manager at bioMérieux?

Reflect on your experiences and skills that align with bioMérieux's values and requirements. Discuss how your track record in exceeding sales targets and your dedication to customer service would contribute to the team.

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What motivates you in a sales role?

Describe what drives you to succeed in sales, whether it's hitting targets, building relationships, or contributing to a team’s success. Be honest and share personal experiences that have shaped your motivation.

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bioMérieux provides diagnostic solutions (systems, reagents, software, services) which determine the source of disease and contamination to improve patient health and ensure consumer safety. Its products are mainly used for diagnosing infectious d...

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Full-time, on-site
DATE POSTED
November 27, 2024

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