Bilingual Spanish Customer Representative

Job Summary

A company is looking for a Bilingual Spanish Customer Solutions Specialist.

Key Responsibilities

• Proactively respond to product/service inquiries via telephone, email, or fax
• Accurately place and process orders according to guidelines
• Follow up on outbound calls, assigned cases, and unresolved customer inquiries

Required Qualifications

• Proficient in English and Spanish (verbal and written)
• High School Diploma or equivalent customer service experience
• Ability to work a schedule of Monday-Friday from 9:30 am to 6:00 pm (EST)
• Reliable high-speed internet connection (at least 10 Mbps)
• Knowledge of MS Office (Word and Excel) with an average typing speed of 40 wpm