Senior Product Manager

Bellese is a mission-driven Digital Services Company committed to pioneering innovative technology solutions in civic healthcare. Our dedication lies in making a meaningful impact on public health outcomes. 

Driven by service design, we strive to know the “Why” to understand the healthcare journey for patients, caregivers, providers, payers, and policymakers. Our goal is to design and build solutions that reduce confusion, provide clarity, support decision making, and streamline the process so that we and our partners can focus on providing better health outcomes by improving patient care and reducing costs and burden.

Bellese Technologies is looking for an experienced Product Manager to join our distributed team on our Hospital Quality Reporting program working with the Centers for Medicare and Medicaid Services (CMS) federal agency. 

The ideal candidate will have five or more years of experience as a customer-facing digital product manager in a cross-functional agile environment, ideally in the public sector, professional services or a highly regulated industry. To be successful, this person must have a deep understanding of the consulting mindset, user-centered prioritization and the ability to build trust with a wide variety of stakeholders in a complex organization. Success requires a candidate who has excellent communication, collaboration and technical product skills. This is a user-focused role, working to translate the needs of users and the business into digital product features.

• US Citizenship or documented proof of eligibility to work in the US
• Has been living in the US for at least the past 3 years
• Successful candidate is subject to a background investigation by the government and must be able to meet the requirements to hold a position of Public Trust
• Disclaimer: Medical or recreational marijuana use is still considered illegal at the federal level, regardless of state laws allowing such, and may affect your ability to obtain Public Trust. (see article)

• Four weeks paid time off yearly (prorated based on start date for the first year)
• 10 paid company holidays
• Flexible schedule and remote-first culture
• $3000 annual education stipend
• Work from home setup including a Macbook 
• Collaborative, learning environment
• Medical, dental, and company-paid vision insurance
• Optional HSA account with some medical plans and a company contribution
• Company paid basic life and AD&D insurance coverages
• Company paid short and long term life insurance
• Optional critical illness and accident insurance
• 401K plan with 3% safe harbor contribution
• Wellness resources and virtual care
• Perks Plus employee discounts

• You foster a collaborative ethos, driven by the mission to deliver exceptional customer service to clients. You are passionate about Healthcare and changing the healthcare landscape. You’re an out of the box thinker, always striving to know the “why” when it comes to building solutions. You excel in a team-oriented, remote-first environment characterized by mutual respect and open communication. Your adaptability and ability to navigate challenges ensure your success in any situation.

• The Hospital Quality Reporting (HQR) Secure Portal is the only CMS-approved website for secure communications and health care quality data exchange between quality improvement organizations, hospitals, physician offices, nursing homes, end-stage renal disease networks and facilities, and data vendors. It provides secure data exchange to and within various CMS quality reporting programs, including Hospital Inpatient Quality Reporting, Hospital Outpatient Quality Reporting, Inpatient Psychiatric Facility Quality Reporting, Prospective Payment System-Exempt Cancer Hospital Quality Reporting, Ambulatory Surgical Center Quality Reporting, and the Medicare Promoting Interoperability Program. 
• As Product Manager on the Analytics team, your work will support the creation and maintenance of Claims Based Reporting and data alignment, Star ratings, and the PSI Software portion of the Hospital Quality Reporting (HQR) site.  The Analytics Team is a team that focuses on providing access and alignment of data through analytics processes in support of HQR Programs.

• 5 or more years as a Product Manager building digital products in a cross-functional agile environment
• Expert knowledge of agile frameworks and principles and the ability to coach and mentor peers as needed
• In-depth knowledge of the requirements management cycle with excellence in defining, writing and testing requirements, acceptance criteria and definition of done
• Superior relationship-building skills in large, complex stakeholder environments
• Exceptional communication skills across business, technical and creative stakeholders
• Proven ability driving progress in ambiguous environments
• Prior experience with:
• Operating in a client-facing consulting or contracting role
• Releasing products in a SaaS environment
• Working in the Healthcare analytics space

• Direct knowledge is great, but knowledge with alternative products is perfectly OK! The concepts are likely the same, and new tech can be learned.
• Formal training in a variety of agile delivery frameworks, including SAFe2+ years working on a remote team
• Experience in a rapidly growing small business or startup environment
• Prior professional services, government, or federal consulting experience
• Experience building digital healthcare technology products and services
• Experience working in the public sector or a highly regulated industry
• Familiarity with accessibility requirements
• Background in claims processing
• Has product knowledge of Python & R, data warehousing, data marts, ETL processing and reporting
• Healthcare experience in population health or payor experience

• As a consultant, you find joy in the art of the short stint and look for opportunities to productively challenge the status quo.
• As a collaborative leader, you leverage influence and trust, not authority to drive progress.
• As a continuous learner, you have a growth mindset, and inquisitive nature and aren’t afraid to take calculated risks.
• As a systems thinker, you take a holistic approach to evaluating the factors and interactions that could contribute to desired outcomes.
• As an agile team lead, you know that maintaining a mindset of people over process is a recipe for success.
• As a user advocate, you put the user at the heart of all problem-solving, from ideation through delivery.

U.S. citizen or legal right to work in the United States without sponsorship

Bellese Technologies, LLC is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.  In addition to federal law requirements, Bellese Technologies, LLC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

EEO is the law:

https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

EEO is the Law Poster Supplement

https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf

Pay Transparency:

https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf