Behavioral Health Care Management Assistant

Job Summary

A company is looking for a Sr Care Management Assistant, Behavioral Health - remote (PA/NJ/DE).

Key Responsibilities

• Provide administrative support to the clinical Case Management team, including triaging task lists and member outreach
• Review and process case management referrals, check member eligibility, and document all interactions in the medical management system
• Develop tickler lists for unfinished tasks and complete weekly and monthly statistics

Required Qualifications

• High school diploma required; degree preferred
• Prior experience as a Care Management Assistant or Precertification Specialist preferred
• Computer skills are essential
• Ability to learn quickly and understand the relationship between the IBC Family of Companies and Managed Care Programs
• Experience with medical terminology and excellent customer service skills are necessary