Job details

Cybersecurity Analyst

Job ID: 25-372

Come Join Our Passionate Team! At Barracuda, we make the world a safer place. We believe every business deserves access to cloud-enabled, enterprise-grade security solutions that are easy to buy, deploy, and use. We protect email, networks, data and applications with innovative solutions that grow and adapt with our customers’ journey. More than 200,000 organizations worldwide trust Barracuda to protect them — in ways they may not even know they are at risk — so they can focus on taking their business to the next level.

We know a diverse workforce adds to our collective value and strength as an organization. Barracuda Networks is proud to be an Equal Opportunity Employer, committed to equal employment opportunity and equitable compensation regardless of race, gender, religion, sex, sexual orientation, national origin, or disability.

Envision yourself at Barracuda

The Cybersecurity Analyst will support the timely delivery of Barracuda XDR services for our customer base. This includes security alarm analysis, troubleshooting and resolution of security incidents, and customer management. The cybersecurity analyst works among a skilled global SOC team to address security matters across Barracuda XDR customer base. This role supports 24x7x365 operations, including evening, weekend, and holiday shifts.

What you’ll be working on:

Perform daily operation of monitoring networks for security events/incidents to detect active threats, intrusions, and/or compromises.
Respond to security alarms and analyze and escalate incidents by process or management.
Engage on incident management and response efforts.
Manage vulnerability scanning processes.
Management of Endpoint Protection and Email Protection services.
Tier one support of SIEM engineering.
First line of operational support for requests with Barracuda XDR’s security services.
Support general inquiries/requests relevant to security concerns and recommendations.
Responsible for understanding the ever-changing global threat landscape and tracking changes in this area, as well as understanding the direct or indirect impact to the customer base by publishing threat advisories on a regular basis.
Engage in proactive security efforts by conducting threat hunting, attack and defend exercises, threat (malware, vulnerability) research, etc.
Continuously advance our SOC maturity through participation in our agile projects.
Perform customer management by understanding, identifying, and mitigating issues with customers security.

What you bring to the role:

A minimum of 2 years of experience.
Excellent verbal and written communication skills,
Experience troubleshooting in a technical environment.
Analytical thinking and problem-solving skills.
Customer service skills, phone and remote support experience.
Ability to work evening, weekend, and holiday shifts.
Proficiency with ticketing systems.
Working knowledge of Windows, Linux, Mac operating systems.
Experience with basic networking principles.
Experience with incident response and analysis of attack vectors such as:

Ransomware
Business Email Compromise
Phishing
Botnet
DDoS
SQL Injection
Supply Chain Attacks
Mobile Threats

Experience with common SOC tools such as:

SIEM
SOAR
Other Log/Packet Analysis applications
EDR
Email Security
Threat Intelligence
Vulnerability Scanner
Sandbox Environments

Knowledge with cloud computing.
Programming skills preferred.

What you’ll get from us:

A team where you can voice your opinion, make an impact, and where you and your experience are valued. Internal mobility – there are opportunities for cross training and the ability to attain your next career step within Barracuda.

Equity, in the form of non-qualifying options
High-quality health benefits
Retirement Plan with employer match
Career-growth opportunities
Flexible Time Off and Paid Time Off benefits
Volunteer opportunities

#LI-Hybrid

Average salary estimate

$75000 / YEARLY (est.)

min

max

$60000K

$90000K

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What You Should Know About Cybersecurity Analyst, Barracuda Networks Inc.

Are you ready to take your career to the next level as a Cybersecurity Analyst at Barracuda? Join our passionate team dedicated to making the world a safer place for over 200,000 organizations globally. At Barracuda, we believe in providing easy-to-use and innovative security solutions that protect businesses in a cloud-enabled environment. As a Cybersecurity Analyst, you'll play a critical role in delivering our top-notch Barracuda XDR services, ensuring customer safety through alarm analysis, security incident resolution, and proactive customer management. Your day-to-day responsibilities will include monitoring our networks for any security events, responding to alarms, conducting vulnerability scans, and collaborating with our dynamic SOC team. We're looking for someone with a minimum of 2 years of experience who can thrive in a fast-paced environment — because we operate 24x7x365, even on holidays! Excellent communication skills, customer service experience, and a solid understanding of various operating systems and attack vectors are essential for this role. Work with cutting-edge technologies like SIEM, SOAR, and other SOC tools, while continuously improving our security practices. We value each team member's voice, offering opportunities for cross-training and career growth. Plus, our benefits include competitive health insurance, a retirement plan with company matching, equity options, and flexible time off. Discover your potential at Barracuda and help us secure the digital landscape for businesses to flourish.

Frequently Asked Questions (FAQs) for Cybersecurity Analyst Role at Barracuda Networks Inc.

What skills does a Cybersecurity Analyst at Barracuda need?

A Cybersecurity Analyst at Barracuda should have a minimum of 2 years of experience, strong analytical skills, and proficiency in troubleshooting technical environments. Familiarity with Windows, Linux, and Mac OS is important, as well as experience with common SOC tools like SIEM, EDR, and vulnerability scanners. Good communication skills and understanding incident response for threats such as ransomware and phishing are also essential for this role.