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IT Infrastructure Engineer

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.

IT INFRASTRUCTURE ENGINEER

As an IT Infrastructure Engineer within the infrastructure team, you will collaborate with our various internal teams to find innovative solutions to SpaceX's growing infrastructure demands. You will ensure the quality and reliability of systems throughout the hardware and software lifecycle. Responsibilities include implementation, maintenance, and troubleshooting of IT systems and infrastructure in an extremely fast paced and dynamic environment. You will join the team responsible for scaling and supporting SpaceX’s growing data center infrastructure, virtualization and Kubernetes environments. You should have strong opinions about how to design, test, and qualify all aspects of data center infrastructure, hardware platforms, and virtualization. You should be familiar with industry standard hardware and software lifecycle and use best practices and keep in touch with internal and external business stakeholders to enhance products and services for the organization. Most importantly, you should be prepared to build SpaceX’s next generation of data center platforms. 

RESPONSIBILITIES: 

  • Champion the system and validation process for SpaceX’s data center server hardware products. This includes network connectivity, power delivery and functional aspects of the servers
  • Implement and maintain a scalable and robust VMware environment to support the organization's virtualization needs
  • Lead the project management of hardware development programs from inception to final product shipment
  • Data center deployments and troubleshooting production operational issues in our data centers
  • Help our team of engineers and server partners to develop, support, and sustain purpose-built servers, with emphasis on a resilient design and high availability
  • Identify and implement fixes and find efficiencies in our large VMware environment supporting critical applications across the organization
  • Collaborate regularly with internal SpaceX teams to understand requirements, cost-optimize solutions, and cultivate product knowledge
  • Expect to drive the hardware procurement process from initial concept, architectural draft, product requirement documents, to deployment coordination and operational support
  • You will generate and review validation plans, oversee execution and test reports across multiple disciplines including hardware, firmware, and system software
  • Investigate, triage, and debug hardware and system level issues down to component and firmware level working across the organization
  • Define and qualify second source components and materials to ensure continuity in product line constraints with primary partners and suppliers

BASIC QUALIFICATIONS: 

  • Bachelor’s degree in information systems, computer science, engineering or other technical field of study and 3+ years of engineering experience in an enterprise environment; OR 5+ years of engineering experience in an enterprise environment in lieu of a degree
  • 1+ years of professional experience working with enterprise class server infrastructure
  • 1+ years of professional experience managing virtualized server environments

PREFERRED SKILLS AND EXPERIENCE:  

  • Experience with data center infrastructure management (DCIM) including tools to monitor, measure, manage, and/or control data center utilization
  • Certifications related to IT infrastructure i.e. CompTIA Server+, CompTIA Network+, CCNP
  • Experience working with multiple hardware vendor architectures
  • Support of CI/CD continuous integration/continuous development pipelines
  • Experience with full lifecycle management of large-scale VMWare environments
  • Experience supporting container infrastructure using Kubernetes
  • Board level design and validation experience
  • Linux and Windows OS system administration experience
  • Knowledge of power subsystems
  • Exceptional analytical and troubleshooting skills
  • Willingness to respond to after-hours triage and operational support

ADDITIONAL REQUIREMENTS:

  • Willingness to work extended hours and weekends as needed

COMPENSATION AND BENEFITS:    
    
Pay Range:    
IT Infrastructure Engineer: $120,000.00-$160,000.00/per year
        
Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.

Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock, stock options, or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short & long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation & will be eligible for 10 or more paid holidays per year.

ITAR REQUIREMENTS:

  • To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.  

SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

Applicants wishing to view a copy of SpaceX’s Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should notify the Human Resources Department at (310) 363-6000.

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What You Should Know About IT Infrastructure Engineer, SpaceX

Join SpaceX as an IT Infrastructure Engineer and be part of a team that's pioneering the technologies for future space exploration! Located in Hawthorne, CA, this role is perfect for individuals who thrive in a dynamic, fast-paced environment. You'll collaborate with various internal teams, tackling innovative solutions for SpaceX's ever-growing infrastructure needs. Your responsibilities will include implementing, maintaining, and troubleshooting critical IT systems while ensuring system reliability throughout their lifecycle. You'll work closely with cutting-edge virtualization and Kubernetes environments, making a real impact in scaling and supporting our expanding data center infrastructure. Ideal candidates will bring strong opinions on best practices for data center design and will possess a commitment to building SpaceX’s next generation of data center platforms. If you're excited about networking, power delivery, and developing purpose-built servers for high availability, then this is your chance to contribute to a mission that seeks human life on Mars!

Frequently Asked Questions (FAQs) for IT Infrastructure Engineer Role at SpaceX
What are the key responsibilities of an IT Infrastructure Engineer at SpaceX?

An IT Infrastructure Engineer at SpaceX is responsible for championing the validation processes for the company's data center server hardware products, which involves network connectivity and power delivery. This role also includes leading project management of hardware development from inception to deployment, maintaining scalable VMware environments, and troubleshooting any operational issues in data centers.

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What qualifications do I need to apply for the IT Infrastructure Engineer position at SpaceX?

To apply for the IT Infrastructure Engineer position at SpaceX, candidates must hold a Bachelor’s degree in a technical field and have at least 3 years of engineering experience in enterprise environments. Alternatively, five years of applicable engineering experience may substitute for a degree. Experience with enterprise-class server infrastructure and virtualized environments is also required.

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What should I expect during the interview process for the IT Infrastructure Engineer role at SpaceX?

The interview process for the IT Infrastructure Engineer role at SpaceX typically includes multiple rounds focused on technical skills, problem-solving abilities, and cultural fit. Candidates may be asked to demonstrate their expertise in virtualization technologies, troubleshooting skills, and their capacity to handle project management responsibilities.

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What technologies will I work with as an IT Infrastructure Engineer at SpaceX?

As an IT Infrastructure Engineer at SpaceX, you'll work with various technologies, including VMware for virtualization needs, Kubernetes for container infrastructure, and industry-standard data center management practices. Familiarity with both Linux and Windows operating systems is also beneficial.

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How does SpaceX support the professional growth of its IT Infrastructure Engineers?

SpaceX is committed to the professional growth of its employees, including IT Infrastructure Engineers. Opportunities such as involvement in hardware design validation, hands-on experience with cutting-edge technologies, and access to training and certifications in relevant fields are offered to encourage career advancement.

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What is the salary range for the IT Infrastructure Engineer position at SpaceX?

The salary range for the IT Infrastructure Engineer role at SpaceX is between $120,000 and $160,000 per year. The actual salary may vary based on factors such as relevant experience and skill sets, with opportunities for bonuses and long-term incentives as part of the overall compensation package.

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What benefits can I expect as an IT Infrastructure Engineer at SpaceX?

As an IT Infrastructure Engineer at SpaceX, you can expect a comprehensive benefits package that includes medical, vision, and dental coverage, a 401(k) retirement plan, and various insurance options. Employees also enjoy 3 weeks of paid vacation, numerous holidays, and the opportunity to participate in an Employee Stock Purchase Plan.

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Common Interview Questions for IT Infrastructure Engineer
What are the main components of a data center's hardware architecture?

When discussing a data center's hardware architecture during an interview, candidates should focus on servers, storage systems, networking equipment, and power delivery systems. It's crucial to explain how each component interacts and contributes to overall reliability and performance in serving business needs.

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How would you troubleshoot a failing server in a virtualization environment?

In troubleshooting a failing server in a virtualization environment, start by checking the hardware status indicators and logs for errors. Then, verify the virtual machine settings to ensure resources are allocated correctly. Analyze performance metrics through monitoring tools to identify bottlenecks or failures in your infrastructure that contribute to the issue.

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Can you explain the importance of lifecycle management in IT infrastructure?

Lifecycle management in IT infrastructure ensures that hardware and software assets are efficiently utilized and maintained from inception to retirement. During the interview, highlight the cost implications, the need for regular updates to enhance performance, and how this process mitigates risks associated with outdated systems.

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What is your experience with Kubernetes and container orchestration?

When discussing experience with Kubernetes and container orchestration, candidates should explain how they've utilized Kubernetes to manage containerized applications, including scaling, load balancing, and resource allocation. Offer specific examples of projects where you implemented these technologies to drive efficiency or solve complex challenges.

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Describe a successful project you led that involved hardware procurement.

In answering this question, candidates should describe the project's scope, their leadership role, and the impact it had on the organization. Detail the procurement process, vendor interactions, and how you managed timelines and budgets while ensuring high standards were maintained in the hardware acquired.

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How do you ensure high availability in IT systems?

To ensure high availability in IT systems, explain your approach to redundancy, failover strategies, and monitoring systems. Discuss practices like load balancing, regular system updates, and contingency planning that you've implemented in past roles.

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What tools do you prefer for managing data center performance?

Discuss specific data center infrastructure management (DCIM) tools you are familiar with and explain how these tools enable you to monitor metrics, manage resources, and optimize data center operations effectively. Mention any experience you have with automation tools that can enhance these capabilities.

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How would you stay updated with the latest IT infrastructure trends?

Emphasize the importance of continuous learning in the IT field by discussing your strategies, such as following industry blogs, participating in webinars, attending conferences, or joining relevant online communities. Highlight how staying knowledgeable about trends enables you to innovate within your role.

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What is your approach to working under pressure, particularly during outages?

When discussing your approach to working under pressure during outages, highlight your ability to remain calm, analyze the situation systematically, and implement solutions effectively. Provide an example of a past incident and how your actions led to a swift resolution to impress upon your ability to handle high-stress scenarios.

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Can you describe an experience where you had to collaborate across multiple teams?

Share an example where you effectively collaborated across different teams to achieve a common goal. Highlight communication strategies, conflict resolution skills, and how you helped bridge gaps between technical and non-technical personnel to facilitate project success.

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SpaceX, founded by Elon Musk, is an aerospace manufacturer and space transport services company aiming to revolutionize space technology, with the ultimate goal of enabling human life on Mars.

856 jobs
MATCH
VIEW MATCH
BADGES
Badge Future MakerBadge Office VibesBadge Work&Life BalanceBadge Rapid Growth
CULTURE VALUES
Mission Driven
Social Impact Driven
Passion for Exploration
Reward & Recognition
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$120,000/yr - $160,000/yr
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
November 26, 2024

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