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Treatment Center Director/Program Director

Treatment Center Director/Program Director
BAART Programs is looking for an accountable, process oriented and efficient leader of operations for our Opiate Treatment Program.  A great Treatment Center Director leads a diverse team of nurses, counselors, and auxiliary staff to understand the needs of patients undergoing treatment for opioid addiction while maintaining responsibility for daily operations and performance of the clinic.
 
Essential Duties & Responsibilities:
  • Responsible for the operation & performance of the Opiate Treatment Program (OTP) clinic
  • Manages OTP clinic operations to budgeted/planned results
  • Participates in the interviewing, hiring, training of clinic staff
  • Evaluates, manages, counsels and terminates subordinate personnel
  • Provides direction to clinic personnel and relays corporate mandates, goals and objectives to field personnel
  • Works closely with staff via regular supervision to ensure the completion of performance goals
  • Communicates with and insures compliance with the various regulatory bodies (SAMHSA, DEA, CARF, JCAHO, HIPAA, etc.); manages preparation of various federal, state & local applications, filings, licensure, permits, approvals, etc.
  • Identifies cost-saving opportunities, operational efficiencies, etc. and implements
  • Assists with partnering opportunities, linkage/support agreements and other critical relationships to drive census growth & meet regulatory requirements
  • Develops, monitors and provides reports on key performance indicators of clinic measures and reacts accordingly
  • Works closely with OTP Medical Director, Psychiatric consultant as applicable, OTP Compliance Manager and QA/QI activities  in a variety of areas including, but not limited to – compliance with federal & state rules, laws & regulations; compliance with CARF / JCAHO, performance improvement initiatives, productivity goals, quality patient care, customer service, operational enhancement, growth of patient census, contractual requirements, standardization & conformity, best practices and plans for continuous improvement
  • Becomes familiar with OTP federal & state laws, regulations, etc. and the application of such
  • Becomes familiar with CARF/JCAHO standards and the application of such
  • Responsible for maintenance & updating of policy & procedure manual and clinic operations manuals and procedures
  • Serves as a clinic resource and provides or arranges for clinic training as requested/necessary
  • Maintains patient, employee and company confidentiality
 
 
Development Responsibilities:  
 
  • Participates in community relations, education and development activities to drive and maintain census
  • Identifies and implements tactical steps to increase and retain census 
  • Works with clinic team to insure operations are prepared to handle increased census
  • Participates in political activities to keep company connected within appropriate circles such as local government board meetings, MTP advisory board meetings, city/county administrator meetings, ADAA meetings, etc.
  • Leads effort to identify, hire & train personnel with cultural diversity to meet the future clinic needs based on patient demographics – identifies cultural community leaders and networks
  • Participation in the overall Company Performance Improvement Process 
  • Familiar with standards required by Board of Health, OSHA, etc. and the application of such 
  • Assists as requested with marketing programs & literature development 
  • Other duties as assigned 
Qualifications: 
 
  • Multiple years of experience as an administrator of a clinical program
  • Bachelor's degree (in business administration or related) from an accredited college or university
  • Understanding of clinic operations, with significant amount of time working in the field of substance abuse  
  • Understanding of HIPAA, Federal, State & CARF standards & regulations 
  • Demonstrated organizational and leadership skills with the ability to supervise and manage personnel 
  • Strategic thinker to be able to recommend alternative solutions, execute and monitor 
  • Self-starter, able to work autonomously and generate ideas and benefits for the Company
  • Customer service focused, eager and energetic
  • Excellent interpersonal and communication skills
  • Satisfactory drug screen and criminal background check.
   
Benefits:
  • Competitive salary
  • Comprehensive benefits package, including medical, dental, vision and 401(K)
  • Generous paid time off
  • Excellent growth and development opportunities
  • Satisfying and rewarding work striving to overcome the opioid epidemic
 
 
Here is what you can expect from us:
 
BAART Programs a progressive substance abuse treatment organization is committed to the highest quality of patient care in a comfortable outpatient clinic setting.  Our ultimate goal is to address the physical, emotional, and mental aspects of opioid use disorder to help each of our patients achieve long-term recovery and an improved quality of life.  
 
BAART Programs is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, citizenship, genetic disposition, disability or veteran’s status or any other classification protected by State/Federal laws.

Average salary estimate

$80000 / YEARLY (est.)
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What You Should Know About Treatment Center Director/Program Director, BAART Programs

If you're passionate about leading a dedicated team in the fight against opioid addiction, BAART Programs is seeking a dynamic Treatment Center Director/Program Director to spearhead our Opiate Treatment Program. In this role, you'll be at the helm of our clinic operations, championing a caring and effective environment for both staff and patients. You'll have the opportunity to work with a diverse team of nurses, counselors, and other professionals to ensure that we meet the unique needs of every patient while maintaining top-notch clinic performance. Your responsibilities will encompass everything from budgeting and operational efficiency to regulatory compliance and staff management. You'll play a key role in interviewing and training new team members, ensuring our clinic continually meets the high standards set by bodies like SAMHSA and CARF. Moreover, your strategic thinking will help pinpoint cost-saving opportunities and compliance improvements that elevate the overall quality of care we provide. At BAART Programs, we are committed to empowering our patients and fostering a collaborative environment. With a focus on community relations and education, you'll actively engage in initiatives to drive patient census growth and strengthen vital community ties. If you have a solid background in clinical administration, a passion for substance abuse treatment, and a customer-focused mindset, we would love for you to apply and join us in making a lasting difference in the lives of those we serve.

Frequently Asked Questions (FAQs) for Treatment Center Director/Program Director Role at BAART Programs
What does a Treatment Center Director at BAART Programs do?

A Treatment Center Director at BAART Programs oversees the operations and performance of the Opiate Treatment Program. Their role involves managing clinic staff, ensuring regulatory compliance, working on budgetary goals, and striving to improve patient care and community relations.

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What qualifications are required for the Treatment Center Director position at BAART Programs?

To qualify for the Treatment Center Director position at BAART Programs, candidates should have multiple years of experience in clinical administration, a Bachelor’s degree from an accredited institution, and a thorough understanding of opioid treatment regulations and standards, including HIPAA and CARF.

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How does BAART Programs support its Treatment Center Director in professional growth?

BAART Programs offers excellent growth and development opportunities, allowing Treatment Center Directors to enhance their skills and advance their careers while helping to combat the opioid epidemic through impactful programs.

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What is the role of a Treatment Center Director in community relations for BAART Programs?

As a Treatment Center Director at BAART Programs, you would participate in community relations activities, engage with local governments, and collaborate with community leaders to help improve public perception and support for opioid treatment programs.

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What characteristics does BAART Programs look for in a Treatment Center Director?

BAART Programs values strategic thinkers who are self-starters and customer-service focused. Ideal candidates will demonstrate strong organizational, leadership, and communication skills while possessing a deep commitment to patient care.

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What responsibilities come with the role of a Treatment Center Director at BAART Programs?

The Treatment Center Director at BAART Programs is responsible for operational efficiency, staff management, ensuring regulatory compliance, budget adherence, performance monitoring, and leading initiatives to enhance patient care and operational standards.

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What kind of support can a Treatment Center Director expect from BAART Programs?

At BAART Programs, Treatment Center Directors can expect robust support in terms of training, a comprehensive benefits package, and collaboration with experienced medical and administrative staff to achieve shared goals.

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Common Interview Questions for Treatment Center Director/Program Director
How would you handle a conflict within your team as a Treatment Center Director?

When addressing conflict within a team, emphasize open communication and listening to all parties involved. Highlight the importance of mediation and focusing on collaborative solutions that align with clinic goals, thus showcasing your leadership and interpersonal skills.

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Can you describe a time you improved operational efficiency in a clinic setting?

Share specific examples where you analyzed processes and identified bottlenecks. Detail the strategies you implemented to streamline operations and the measurable outcomes achieved, underscoring your problem-solving abilities.

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What methods would you use to ensure compliance with healthcare regulations?

Discuss the importance of staying updated on federal and state regulations. Highlight your approach to establishing regular training sessions for staff and your system for auditing compliance to ensure the clinic meets all necessary standards.

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How do you prioritize patient care and staff well-being as a Treatment Center Director?

Explain your philosophy of creating a healthy workplace culture. You might discuss initiatives you would implement to promote staff wellness which, in turn, supports better patient care outcomes, showing your commitment to both team and patients.

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In your opinion, what is key to effective leadership in a treatment center?

Describe your belief that effective leadership is based on clear communication, empathy, and the ability to inspire a shared vision. Stress the importance of a supportive environment that fosters teamwork and continuous improvement.

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What strategies would you employ to drive patient census growth at the clinic?

Talk about your experience in community engagement activities, partnerships with other organizations, and educational efforts aimed at increasing awareness of treatment options available, thus demonstrating your proactive approach to growth.

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How would you ensure that you stay within budget for clinic operations?

Detail techniques such as regular budget reviews, monitoring performance indicators, and identifying cost-effective solutions without compromising patient care to showcase your financial acumen.

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Describe a situation where you had to counsel a subordinate. How did you approach it?

Share an example that demonstrates your sensitivity and supportiveness while addressing performance issues. Emphasize your ability to provide constructive feedback and foster professional growth.

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What are the most critical regulations a Treatment Center Director must be aware of?

Mention essential regulations such as HIPAA, SAMHSA standards, and CARF accreditation. Discuss how maintaining compliance not only protects patients but also enhances the overall quality and reputation of the treatment facility.

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How do you plan to engage with the local community as a Treatment Center Director?

Discuss your proactive approach, such as participating in local meetings, organizing outreach programs, and collaborating with community organizations to improve awareness and support for opioid addiction treatment.

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BAART Programs began providing drug treatment services to several hundred heroin addicts in San Francisco in 1977. Today, BAART Programs is a multi-service organization providing substance use disorder treatment and rehabilitation for patients acr...

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Full-time, on-site
DATE POSTED
November 26, 2024

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