Asset Protection Manager

Company Description

AYR Wellness is a publicly traded, multi-state cannabis company with more than 85 dispensaries. We are one of the largest scale producers of high-quality cannabis in the U.S., and our purpose is to be a force for good. People are at the heart of everything we do, and we are passionate about bringing progress and positive changes to our communities, our industry, and our world.   

Our talented and reliable team members are the foundation of our business and investing in exceptional talent is paramount to our success. The key to building a culture where everyone can thrive starts and ends with our teams. Their collective courage and kindness sets AYR apart. Your career growth at AYR is limitless, and we believe in creating an environment where everyone can flourish and win together. 

Job Summary

The Asset Protection Manager oversees the day-to-day physical security operations of all cannabis retail and manufacturing facilities while collaborating closely with leadership from People Operations, Retail, Facilities, and Manufacturing, as well as with security vendors. This role is critical for ensuring the safety and compliance of both retail and production environments, with a strong focus on minimizing risk and optimizing security protocols across an assigned territory.

Duties and Responsibilities

• Manages the physical security operations for cannabis manufacturing facilities and cannabis retail dispensaries. 
• Secures premises and personnel by patrolling property; monitoring surveillance equipment, inspecting buildings, equipment, and access points. 
• Completes reports by recording observations, information, occurrences and surveillance activities. 
• Maintains environment by monitoring and setting building and equipment controls, including controlling visitor access. 
• Manages the transportation of cannabis and wholesale deliveries. 
• Works with internal business units to develop safety plans consistent with regulatory, compliance and other requirements. 
• Ensures security staff maintain confidentiality regarding proprietary and customer information, as well as other internal matters at all times. 
• Regularly audits all security equipment including but not limited to Access Control, CCTV Systems and alarm systems. 
• Receives off-hour calls and may need to respond to the facilities for security related emergencies. 
• Training and Education: Train retail and manufacturing staff on security procedures, compliance, and loss prevention protocols.
• Incident Management: Investigate incidents of theft, loss, and other security breaches; document findings and work with law enforcement when necessary.
• Reporting and Analysis: Provide regular reports on security incidents, loss metrics, and compliance status to senior management, recommending improvements based on data.
• Vendor Management: Manage relationships with security vendors, including alarm and surveillance companies, and ensure service meets operational needs.

Qualifications

• Ability and willingness to travel frequently within the assigned territory.
• Strong knowledge of loss prevention techniques, security technology, and compliance requirements.
• Excellent communication and interpersonal skills, with experience in training and guiding teams on security protocols.
• Proficiency in security systems, reporting software, and data analysis.
• Must meet age requirement as outlined by state cannabis agencies. 
• Able to pass all background checks/fingerprinting as required by state cannabis agencies. 
• Able to provide valid badging/credentials as required by state cannabis agencies. 
• Valid driver’s license and reliable transportation required. 
• Must stay current and adhere to all policies and regulations of the state cannabis agencies.  
• Strong attention to detail and situational awareness. 

Education

• Bachelor’s degree in criminal justice, security management, or a related field is preferred.
• Equivalent combination of work/education experience accepted 

Experience

• 7+ years in asset protection, security management, or related field, preferably within a high-security or regulated industry (cannabis experience a plus).
• 5+ years of physical security management experience in corporate, retail and manufacturing environments. 
• 7+ years of integrated electronic security equipment such as alarm systems with a strong concentration on card access and CCTV systems. 

Competencies (Knowledge, Skills, and Attitude)

• Customer Obsessed: Dedicated to creating a remarkable experience for both internal and external customers; builds rapport and maintains meaningful and effective relationships creating trustful, authentic connections; viewed as a good listener and is easy to approach and talk to and is often in the know early in any given situation. 
• Adaptable:  Effectively manages change and adjusts comfortably to new people and processes; drives forward in uncertainty and remains calm, focused and on task in pressure situation by seeking understanding and resolve to deliver a remarkable experience; multi-tasks and handles risk, ambiguity, and stress well while remaining positive in resistance; bounces back quickly from challenging situations; asks for help when needed and stays focused on being a force for good.  
• Functional/Technical Skill: Possesses functional and technical knowledge and skills to perform at a high level of accomplishment; understands how their job function supports being a force for good. 

Direct reports

• Manages department within a function with authority to hire/terminate. 

Working conditions

• Regularly works in outside conditions that included inclement weather, heat and humidity.  
• The person in this position may be exposed to dust, kief, cleaning chemicals and fumes.  Although systems are in place to remove these byproducts, there is still exposure to some degree.  
• Must be able to work flexible days/times.  Working alternative shifts, weekend days and past business hours are required sometimes with little notice.  

Physical requirements

• Must be able to constantly remain in a stationary position in the security booth or in company vehicle.  
• The person in this position needs to frequently move about the inside and outside of the facility.  
• Constantly operates a CCTV system, computer and other equipment such as a cell phone and GPS.  
• The person in this position frequently communicates with staff, visitors and vendors regarding security procedures.  Must be able to exchange accurate information in these situations.  
• Frequently lifts, loads, unloads, moves, positions and transports items up to 50 pounds.  

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. 

At AYR Wellness, our vision is to be a force for good in all we do and to bring lasting positive change to our communities, our industry, and our world. And it wouldn’t be possible without our exceptionally talented team. We’re proud to be an equal opportunity employer that celebrates the uniqueness of each employee and supports their individual journey in finding their genius and pursuing their passion.

AYR Wellness is committed to the policy that all persons have equal access to employment. We strongly encourage applications from people of color, persons with disabilities, women, and the LGBTQ+ community, regardless of age, gender, religion, marital or veterans’ status.