Role- Data Analyst
Work Location- Amstelveen, North Holland, NL
Type- B2B Contract
Remote work- 2 days onsite in Amstelveen, remaining days can be from home
-Key profile elements:
·Data Analysis – security logs
·Azure pipelines
·Security Logging
·Data wrangling, KQL, Regex
·SIEM – Security Info & Event Mgt
·
-Relevant intake conversation topics:
·Can you write Regex – write code
·Forward slash vs back slash
·Azure promoter & pipelines
·SIEM knowledge and experience
Good-to-Have
Linux/Unix command line knowledge Azure networking
(1.) To adhere to quality standards, regulatory requirements and company policies
(2.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions / Reopen Cases
(3.) To participate or contribute on EN business in creation of proposals to drive Service improvement plans.
(4.) To independently resolve tickets & esnure that the agreed SLA of ticket volume and time are met for the team.
(5.) To provide support for on call escalations /L3 level support and doing incident & problem management
(6.) Work on value adding activities such Knowledge base update & management, Training freshers, coaching analysts & conducting interviews/participation in hiring drives.
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Are you ready to take on an exciting challenge as a Data Analyst at our innovative company? Based in Amstelveen but offering flexibility with remote work options, this role is perfect for individuals ready to explore the dynamic field of data analysis while making an impact. You will dive deep into security logs, harnessing the power of Azure pipelines and applying your knowledge of security logging to ensure the integrity of our data operations. Your expertise in data wrangling, KQL, and Regex will be crucial in unraveling complex data sets and effectively managing security incidents. In addition to your core responsibilities, you'll engage in collaborative conversations about Regex coding, Azure promotion, and SIEM (Security Information & Event Management) that will enrich your daily work experience. We value quality standards and customer satisfaction, so your contributions will directly impact our team's success. Throughout your workweek, you will face opportunities to participate in proposals aimed at service improvement and have a hand in mentoring fresh talent. The ideal candidate possesses a solid understanding of Linux/Unix command lines and Azure networking. If you're ready to be part of our vibrant team that champions knowledge sharing and professional growth, apply now to become an integral part of our mission to enhance our data management processes!
Our IT solutions empower organizations and individuals throughout the world to maximize value and quality to succeed in today's challenging business environment. As a fast-growing new economy company, we focus our strengths to offer world-class so...
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