Job details

Chief Operating Officer (Financial Agency)

We’re seeking a dynamic and experienced Chief Operating Officer (COO) to join our team. Operating in an agency-like model, we require a leader who is proficient with tools such as Airtable, Zapier, and other project management platforms. This role is pivotal in driving operational excellence, optimizing processes, and setting the foundation for scalable growth. If you have a strong background in agency operations and a passion for innovation, we want to hear from you. For a better chance of an application success please send a loom outlining the reasons you are the right person for a position to lev@avalancheconsulting.uk

Your Key responsibilities will include:

Operational Leadership

Oversee daily operations to ensure efficiency, scalability, and effectiveness across all departments.
Align operational activities with the company’s strategic goals and vision.

Process Development and Optimization

Build, implement, and refine Standard Operating Procedures (SOPs) and Key Performance Indicators (KPIs) for the team.
Continuously identify and execute process improvements to enhance efficiency, reduce costs, and improve performance.
Design and optimize lead generation pipelines to drive client acquisition.
Streamline existing client lead generation processes for greater impact.

Systems and Tools Management

Improve and maintain critical systems such as Customer Relationship Management (CRM) platforms.
Evaluate, test, and implement new software solutions, then develop processes around them.
Build automation workflows using tools like Airtable and Zapier to reduce manual work and enhance productivity.
Collect, store, and organize investor data to ensure it is practically accessible and actionable for the team.

Client Success and Communication

Refine and optimize client performance metrics to ensure client success.
Oversee client communications to guarantee quality responses and satisfaction.

Proven experience in operational leadership, ideally within an agency or lead generation environment.
Strong background in building and managing SOPs, KPIs, and operational workflows.
Mandatory proficiency with tools like Airtable, Zapier, and other project management software.
Expertise in lead generation and designing efficient client acquisition strategies.
Knowledge of email marketing best practices is a significant advantage.
Exceptional organizational and leadership skills with a track record of building scalable systems.
Strong analytical skills to evaluate and optimize processes.
Excellent communication skills to manage internal teams and external client relationships.
Ability to thrive in a fast-paced, dynamic environment while balancing multiple priorities.

Performance Bonus
Fully remote position providing flexibility across various time zones.
Collaborative and innovative work culture focused on growth and success.
25,000-40,000 USD Yearly pre bonus compensation

Average salary estimate

$32500 / YEARLY (est.)

min

max

$25000K

$40000K

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What You Should Know About Chief Operating Officer (Financial Agency), Avalanche

Are you ready to take the Helm at Avalanche Consulting as our new Chief Operating Officer? We’re on the lookout for a dynamic leader who thrives in an agency-style environment. As our COO, you’ll play a pivotal role in driving operational excellence and innovation across our organization. Your experience with tools such as Airtable and Zapier will be put to great use as you oversee daily operations and implement Standard Operating Procedures (SOPs) and Key Performance Indicators (KPIs). We want someone who can design and optimize efficient lead generation pipelines, helping us enhance client acquisition. This is a fully remote position, meaning you'll have the flexibility to work from anywhere in the world while being part of a collaborative team atmosphere that values growth. With a focus on continuous improvement, you'll have the exciting opportunity to creatively optimize our processes and systems to ensure efficiency and scalability. If you're passionate about client success and have a knack for nurturing relationships, we want to hear from you! To increase your chances, send us a loom video outlining exactly why you’re the perfect fit for this position to lev@avalancheconsulting.uk. Let's shape the future together at Avalanche Consulting!

Frequently Asked Questions (FAQs) for Chief Operating Officer (Financial Agency) Role at Avalanche

What does a Chief Operating Officer do at Avalanche Consulting?

The Chief Operating Officer (COO) at Avalanche Consulting is responsible for overseeing daily operations, ensuring efficiency across departments, and aligning operational activities with the company’s strategic goals. The COO also focuses on building and refining SOPs and KPIs, optimizing lead generation pipelines, and enhancing client acquisition strategies.