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Talent & Culture Manager

Company Description

Hotel Jerome has been the social hub of Aspen since its opening in 1889 at the height of the town’s silver boom, known as the place where all great stories were born and are told. As the only Aspen hotel to survive the silver crash, the long pre-ski-resort winters, and the Depression, we’ve seen cowboys ride through our doors, 10th Mountain Division soldiers gather round over pints after training on the slopes, and Hunter S. Thompson holding court during his run for sheriff. You can’t experience Aspen, without experiencing Jerome.

Job Description

The heartbeat of our business, this role assists with championing culture, plays a pivotal role in assembling best-in-class teams, managing business risks, and leading talent development to support our growth. Working at Auberge requires a pursuit of excellence in luxury service delivery, and this role impacts our external guests and leads the team member experience with that same ambition.

  • Be the “go-to” person for the team members
  • Maintain and update HR processes and procedures, including compliance and team communications, collaborating with Collaborate with all department leaders to ensure policies and protocols are followed
  • Assist with recruiting for all positions to hire top talent and ensure we are offering a world class onboarding process
  • Maintain accurate employee records and update the process as needed to maintain compliance
  • Supports off property housing, set-up and payments of lease, placement of team members 
  • Support and facilitate Auberge learning & Development programs and initiative
  • Advise leaders and is involved in team member counseling, investigation and disciplinary process; produces and approves documentation. Creates and implements hotel policies that ensure compliance, fairness and consistency.

The targeted compensation range for this full time year round, exempt position is $70,000-$85,000/year. The position offers a competitive compensation package presented by Auberge Resorts Collection and is eligible for an annual incentive bonus.

Qualifications

  • Minimum of 2 years in Talent and Culture generalist role
  • Hotel experience preferred

Benefits Package

The comprehensive benefit package for this position includes paid time off, sick and safe time, Medical, Dental and Vision healthcare plans, 401(k) plans with employer contribution, Health and Flexible Spending Account programs, Employee Assistance Program and Company stay discounts. Benefits package may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.

Benefits package may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.

Apply and explore more career opportunities through the Auberge Resorts Collection career page. The application deadline for this role is December 28th, 2024. However, this position is often required year-round, and it's probable that it will be reposted in the future.

Additional Information

Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge.

Auberge Resorts Aspen Inc is an Equal Opportunity Employer, M/F/D/V. Auberge Resorts Aspen Inc provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Auberge Resorts Aspen Inc complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Auberge Resorts Glassdoor Company Review
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Auberge Resorts DE&I Review
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CEO of Auberge Resorts
Auberge Resorts CEO photo
Mark Harmon
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Average salary estimate

$77500 / YEARLY (est.)
min
max
$70000K
$85000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Talent & Culture Manager, Auberge Resorts

Are you ready to step into the vibrant role of Talent & Culture Manager at the iconic Hotel Jerome in Aspen, CO? Nestled in the heart of this breathtaking resort town, our hotel has a storied history since 1889, serving as the social hub where unforgettable tales have been told. As the Talent & Culture Manager, you will be the heartbeat of our establishment, playing a pivotal role in cultivating an exceptional team culture while ensuring that our high standards of luxury service are met. Imagine being the go-to person for a dedicated team of hospitality professionals, supporting them in their career journeys, from recruitment to training and development. You’ll maintain compliance with HR processes, mentor department leaders, and create a workplace that fosters inclusivity and excellence. Plus, with a competitive salary of $70,000-$85,000 and a comprehensive benefits package that includes medical, dental, and even employee discounts at our stunning properties, this role not only offers professional growth but also a wonderful work-life balance in the beautiful surroundings of Aspen. If you have a minimum of 2 years in a Talent & Culture generalist role, preferably within the hotel sector, this could be your next great adventure. Join us in creating lasting memories at Hotel Jerome, where every team member's experience is just as important as our guests'.

Frequently Asked Questions (FAQs) for Talent & Culture Manager Role at Auberge Resorts
What are the responsibilities of a Talent & Culture Manager at Hotel Jerome?

As the Talent & Culture Manager at Hotel Jerome, your responsibilities include championing a positive company culture, managing talent development and recruitment processes, ensuring compliance with HR policies, and facilitating learning programs. You will be the go-to person for team members, helping to maintain a harmonious work environment, while also advising leaders on employee relations.

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What qualifications are needed for the Talent & Culture Manager position at Hotel Jerome?

To qualify for the Talent & Culture Manager role at Hotel Jerome, candidates should ideally have a minimum of 2 years in a Talent and Culture generalist role, with hotel experience preferred. A strong understanding of HR processes, compliance, recruitment, and employee development is essential for a successful application.

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What is the salary range for a Talent & Culture Manager at Hotel Jerome?

The targeted compensation range for the Talent & Culture Manager position at Hotel Jerome is between $70,000 and $85,000 per year. In addition to the salary, the role also offers an annual incentive bonus and a competitive benefits package.

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Where is the Talent & Culture Manager position located?

The Talent & Culture Manager position is located at 330 E Main St, Aspen, CO 81611, USA, in the historical and picturesque surroundings of Hotel Jerome, making it a fantastic place to work and live.

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What benefits are offered to employees at Hotel Jerome?

Hotel Jerome provides a comprehensive benefits package for its employees, including paid time off, sick and safe time, medical, dental, and vision plans, a 401(k) plan with an employer contribution, and employee assistance programs. Additionally, team members enjoy discounts on stays at Auberge properties.

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How can I apply for the Talent & Culture Manager role at Hotel Jerome?

Interested candidates can apply for the Talent & Culture Manager position at Hotel Jerome through the Auberge Resorts Collection career page. Be sure to submit your application before the deadline on December 28th, 2024, to be considered for this exciting opportunity.

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Is experience in the hospitality industry required for the Talent & Culture Manager role?

While the Talent & Culture Manager position at Hotel Jerome prefers candidates with hotel experience, those with strong HR backgrounds in other industries may still be considered. However, familiarity with the fast-paced nature of hospitality will be beneficial for this role.

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Common Interview Questions for Talent & Culture Manager
What does a Talent & Culture Manager do at Hotel Jerome?

In your response, describe the key responsibilities of a Talent & Culture Manager, such as leading recruitment efforts, fostering employee development, ensuring compliance with HR regulations, and nurturing positive team dynamics. Highlight your past experiences that prepare you for these tasks.

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How do you handle employee grievances in the workplace?

It's essential to approach this question with empathy. Explain your process for addressing grievances, including listening actively, conducting thorough investigations, and offering fair solutions while maintaining confidentiality. Share a past experience where you effectively resolved an issue.

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Can you describe a successful team-building initiative you've implemented?

When answering, provide a specific example of a team-building event or initiative you led, detailing the planning process, challenges you encountered, and the positive outcomes that resulted. Discuss how it strengthened team collaboration and morale.

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What strategies do you use to improve employee retention?

Discuss various methods such as providing professional development opportunities, fostering an inclusive culture, and recognizing employee contributions. Give examples of initiatives you've implemented successfully in the past.

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How do you ensure compliance with HR policies?

Share your approach to staying updated on labor laws and HR policies and how you communicate these to the team. Give examples of how you monitor compliance within the workplace and rectify any discrepancies.

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Describe your experience with recruiting in the hospitality sector.

Emphasize your understanding of the unique challenges of recruiting within the hospitality industry. Share specific tactics you’ve employed, such as hosting recruitment fairs or leveraging platforms tailored to hospitality professionals.

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How do you measure the success of your talent development programs?

Discuss your preferred metrics for evaluating talent development initiatives, such as employee feedback, promotion rates, and retention statistics. Share an instance where you adjusted a program based on the evaluation results.

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What role does company culture play in your work as a Talent & Culture Manager?

Address the importance of fostering a positive company culture in enhancing employee satisfaction and performance. Provide examples of how you promote and embody the company culture in your daily practices.

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How do you stay current with HR trends and best practices?

Discuss your methods for continuous learning, such as attending workshops, certifications, or engaging with professional organizations. Highlight any recent trends you've integrated into your HR strategy.

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How do you support a diverse and inclusive workplace?

Explain your commitment to DEI (Diversity, Equity, and Inclusion) principles. Provide examples of policies or programs you've implemented or participated in that foster an inclusive workplace culture.

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Full-time, on-site
DATE POSTED
November 29, 2024

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