Assistant Director of Product Management

Job Summary

A company is looking for an Assistant Director - Product Management.

Key Responsibilities

• Lead execution of product strategy and define business outcomes for customer support solutions
• Develop staffing strategies and operational dashboards to enhance service availability and efficiency
• Mentor and manage staff, fostering a collaborative and results-oriented environment

Required Qualifications

• Bachelor's degree with finance/economics emphasis or equivalent experience
• 8+ years of business, technology, or product management experience
• 5+ years in a fast-paced environment collaborating with engineering teams
• 2+ years leading project or technical teams
• Experience with contact management systems and AI chatbots is highly desired