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Retail Sales Associate- Aspen Collection - Winter 24-25 image - Rise Careers
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Retail Sales Associate- Aspen Collection - Winter 24-25

Company Description

Aspen Ventures is the innovation engine of Aspen One. It aims to globally amplify Aspen One's vision to renew the mind, body, and spirit to inspire a better world. Aspen Ventures recently launched Aspen Collection, a performance and lifestyle apparel brand that also includes premium ski and snowboard rentals and unique experiences. For more information, visit www.aspencollection.com and follow aspen_collection on Instagram

Job Description

Summary 

It is the Retail Sales Associate’s responsibility to make a life-long customer, not just a sale. Providing product knowledge to the customer allowing them to make a series of buying decisions which are mutually beneficial to the customer, and the store. Selling responsibilities include keeping merchandise folded and stocked neatly. Maintaining a clean work environment. 

The budgeted pay rate for this position is $21.00 per hour. Actual pay will be dependent on budget and experience. 

Job Posting Deadline  

Applications for this position will be accepted until December 2, 2024 for the 2024-2025 Winter Season.  

Essential Job Functions 

  • Knowledge and selling merchandise carried in the stores, and services provided by the Aspen Skiing Company 
  • Acquire and retain detailed Rental and Retail product knowledge to best serve guests and to help achieve departmental sales goals 
  • Controlling and helping in loss and theft prevention 
  • Responsible for booking lessons, powder tours, First Tracks, and other ski related activities 
  • Assist in coffee bar as needed, making drinks and working in a food and beverage capacity 
  • Assisting Adventure Concierge with lift, lesson and rental sales 
  • Maintaining a clean work environment through folding merchandise on the retail floor and stockrooms.  Cleaning dressing rooms of hangers, tags, and properly putting away merchandise after each use of the dressing room 
  • Keep guest refreshment area replenished, clean and restocked for the next day 
  • Provide guest with refreshments 
  • Help with opening and closing cleaning duties 
  • Organize merchandise and accept delivery of product 
  • Enthusiasm and knowledge of the Aspen skiing and snowboarding lifestyle 
  • Other duties and responsibilities as assigned 

Qualifications

  • Prior retail selling experience and product knowledge preferred 
  • Excellent customer service skills 
  • RTP software knowledge a plus 
  • NetSuite software knowledge preferred 
  • Must be computer literate 

Additional Information

Supervision Given and Received  
Supervision Given: Supervision Given: This position has no supervisory responsibilities.  
Supervision Received: Works under direct supervision of the Aspen Collection General Manager. Tasks are assigned according to specific procedures, and work is checked frequently. Instruction, advice and assistance are readily available. 
 
Work Environment and Physical Demands  

  • Ability to stand, walk or be on your feet for extended periods of time. Kneeling and bending may be required 
  • Regularly work indoors with no adverse conditions. Some positions require exposure to outdoor elements or a combination of both indoors and outdoors and may be required to walk on slippery and uneven surfaces   
  • Must be able to occasionally lift, push or pull up to 50 lbs. individually or with assistance (weight limits can vary according to position, but no more than 50) 

Job Benefits 
This position is classified as a seasonal full-time position eligible for the following benefits: 
Enrollment dates differ across the various programs.   

  • Paid Time Off Programs 
  • Paid Leave Programs 
  • Employee Ski Pass 
  • Other company perks 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen One, Aspen Snowmass, Aspen Ventures or Aspen Hospitality you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at 970-300-7700.         

This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.

Aspen One is an equal opportunity employer (Minority/Female/Disabled/Veteran). At Aspen One, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world. From our hiring practices through the entire employee experience, we embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to the workplace. We encourage diverse points of view which allows us to develop innovative solutions to the ever-evolving world of work. Aspen One strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront of helping us promote and sustain an inclusive workplace that works for all.

For an overview of Aspen One Company's benefits and other compensation visit www.aspensnowmass.com/employment/benefits-and-perks

 

 

Aspen One participates in E-Verify.

E-Verify & Right to Work Poster

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Average salary estimate

$43680 / YEARLY (est.)
min
max
$43680K
$43680K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Retail Sales Associate- Aspen Collection - Winter 24-25, Aspen Skiing Company

Join the vibrant team at Aspen Collection as a Retail Sales Associate for the Winter 24-25 season in beautiful Aspen, CO. At Aspen Ventures, we’re all about creating a welcoming environment where our customers feel like part of our family rather than just another sale. As a Retail Sales Associate, your primary goal will be to turn shoppers into lifelong fans of our performance and lifestyle apparel brand, enhancing their experience with your deep product knowledge. You’ll assist customers with ski and snowboard rentals, offer insights into our premium products, and help them make informed purchasing decisions that benefit both them and the store. Your day-to-day duties will also involve keeping our merchandise neatly folded, maintaining cleanliness, and even helping out at our coffee bar. The budgeted starting wage for this position is $21.00 per hour, reflective of your experience and the current budget. Our hiring process will stay open until December 2, 2024, giving you ample time to apply and join our team. We’re looking for enthusiastic individuals who embrace the skiing lifestyle and excel in customer service—the kind of people who are excited at the prospect of not just making sales, but making connections. If this sounds like you, we’d love to see your application and welcome you to our amazing team this coming winter season!

Frequently Asked Questions (FAQs) for Retail Sales Associate- Aspen Collection - Winter 24-25 Role at Aspen Skiing Company
What does a Retail Sales Associate do at Aspen Collection?

A Retail Sales Associate at Aspen Collection plays a vital role in creating memorable shopping experiences. You'll be responsible for providing excellent customer service, sharing product knowledge, and assisting with ski and snowboard rentals. Your goal is to ensure customers leave satisfied, fostering a lifelong relationship with them, rather than simply focusing on making sales.

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What qualifications do I need to apply for the Retail Sales Associate position at Aspen Collection?

To be considered for the Retail Sales Associate position at Aspen Collection, prior retail experience is preferred, along with excellent customer service skills. Familiarity with RTP and NetSuite software is a plus, but a passion for skiing and the ability to engage customers thoughtfully are key attributes we value.

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How much does a Retail Sales Associate at Aspen Collection earn?

The budgeted pay rate for the Retail Sales Associate position at Aspen Collection is $21.00 per hour. The actual pay may vary based on your experience and the budget for the season, making this a competitive opportunity in the retail sector.

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What benefits are offered to Retail Sales Associates at Aspen Collection?

Retail Sales Associates at Aspen Collection enjoy a range of benefits, including paid time off programs and employee ski passes. We also have other perks available, making it an attractive seasonal opportunity for skiing enthusiasts.

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What is the work environment like for a Retail Sales Associate at Aspen Collection?

As a Retail Sales Associate at Aspen Collection, you will spend your days either indoors maintaining a clean work environment and assisting customers or outdoors enjoying the beautiful snowy landscapes of Aspen. The position requires standing and walking for extended periods, so being active and energetic is essential.

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How do I apply for the Retail Sales Associate position at Aspen Collection?

To apply for the Retail Sales Associate position at Aspen Collection, visit our website for more details and submit your application before the deadline of December 2, 2024. We are eager to learn about your passion for skiing and customer service!

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What are the core responsibilities of a Retail Sales Associate at Aspen Collection?

Core responsibilities of a Retail Sales Associate at Aspen Collection include assisting customers with product knowledge, maintaining merchandise organization, booking ski and snowboarding lessons, managing rentals, and ensuring a clean shopping environment. These tasks come together to provide exceptional service to our valued guests.

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Common Interview Questions for Retail Sales Associate- Aspen Collection - Winter 24-25
Can you describe your previous retail experience and how it relates to the Retail Sales Associate position at Aspen Collection?

When answering this question, highlight any customer service roles you've held, focusing on your approach to providing excellent service. Relate your experience to how you could apply similar skills at Aspen Collection—like advising customers on products or managing transactions efficiently.

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How do you prioritize customer satisfaction in a retail environment?

To answer, think of specific examples where you went above and beyond for a customer. Highlight the importance of listening to customer needs and quickly resolving any issues. Mention how creating a welcoming atmosphere aligns with the goals at Aspen Collection.

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What product knowledge do you think is essential for a Retail Sales Associate at Aspen Collection?

Mention the importance of understanding both the product line and the skiing lifestyle. Emphasize your readiness to learn more about the products and services Aspen Collection offers, and how that knowledge can enhance the shopping experience for customers.

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How would you handle a difficult customer at Aspen Collection?

Share a specific strategy like remaining calm, actively listening to the customer’s concerns, and seeking a solution or compromise. Emphasize your commitment to customer satisfaction and how effectively addressing challenges can solidify customer loyalties.

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What strategies would you use to promote rentals and lessons in an engaging way?

Discuss your ideas for creating engaging conversations with customers that highlight the benefits of rentals and lessons. Consider suggesting promotions, personalized service, or customer experiences to entice purchases that would align with the Aspen Collection ethos.

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What do you know about Aspen Collection and its mission?

Demonstrate your understanding of Aspen Collection as a brand that focuses on inspiring a better world through performance and lifestyle products. Relate this mission to your desire to work there and how your values align with the company.

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How would you maintain organization and cleanliness in a busy retail environment?

Speak to your methods of staying organized—such as creating a routine for maintaining displays and how to manage restocking merchandise efficiently. Highlight your proactive attitude towards creating an inviting shopping experience for guests.

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Can you share an experience where you exceeded sales goals in your previous role?

Provide a specific example where you either met or exceeded sales targets through effective customer interactions. Highlight techniques you employed, such as upselling or fostering rapport, that could be beneficial in your role at Aspen Collection.

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What do you enjoy most about working in retail?

Convey your passion for customer interaction and the dynamic nature of retail work. Share specific reasons, like helping people make the right purchasing decisions or being part of the community, which would resonate with the values at Aspen Collection.

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How would you keep yourself motivated during busy seasons?

Discuss personal motivation strategies, such as staying organized, setting small goals throughout the day, or focusing on providing excellent customer service. Emphasize how these motivations will enable you to thrive in a seasonal role at Aspen Collection.

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Aspen is one of the world’s premiere destinations for inspiration and transformation at the intersection of recreation, nature, and culture. Aspen Skiing Company (“ASC”) was founded 75 years ago following World War Two in a moment of vision and re...

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Full-time, on-site
DATE POSTED
November 28, 2024

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