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Operations Supervisor, Atlanta (Retail)

AMIRI is looking for an Operations Supervisor to join our retail location in Atlanta! This role is responsible for supporting the Operations Manager and all things operations-related in the location, including but not limited to: Inventory Control, Health & Safety Training, Shipping/Receiving, Auditing, etc. Further, this role is key to keeping the store operationally compliant. The Operations Supervisor will help ensure efficient processes/standard operating procedures, set KPIs and implement directives to support the Company.


What You'll Do:
  • Prepares for, leads, and performs all store inventories (including cycle counts and reconciliations of discrepancies). 
  • Manages all stock adjustments.
  • Manages all aspects of shipping and receiving.
  • Creates a system that ensures the accurate movement of merchandise.
  • Ensures the organization and efficient operation of all back of house space.
  • Manages the processes of restocking the floor. 
  • Liaise with Retail Operations to address and safety or maintenance needs. 
  • Serve as Store Safety Lead, completing monthly Safety trainings.
  • Partners with General Manager to complete monthly schedules. 
  • Manage time and attendance of Operations/Stock team.
  • Trains all staff (front and back of house) on compliance relating to all operational policies and procedures ensuring policies are thoroughly communicated to all staff in a clear manner. 


Who You Are:
  • Minimum 5 years experience in luxury Operations.
  • 3 years leadership experience required.
  • Experience in luxury environment required.
  • Proficient shipping and receiving experience.
  • Excellent computer skills and proficient in MS Excel, Mac proficient.
  • Excellent communication skills both verbal and written.
  • Must work well under pressure and have the ability to multi-task.
  • Ability to safely and consistently lift up to 25lbs without assistance.


Who We Are:


Founded in 2014, AMIRI is a global luxury house based in Los Angeles. The brand’s intrinsic California spirit is deeply rooted in authenticity and creativity, with collections influenced by Hollywood and infused with West Coast skate and music culture.

 

The brand’s trajectory has followed a clear global strategy, with biannual shows at Paris Fashion Week, a robust international wholesale business, and a growing retail Flagship footprint. The brand's first stand-alone boutique opened on Rodeo Drive in 2020, and AMIRI has since expanded to twenty storefronts in key cities including New York, Miami, Las Vegas, Dallas, Chicago, Tokyo, and Dubai.

 

AMIRI’s culture and contemporary vision prioritizes quality, creativity, and innovation in every facet of the business. Founder and Creative Director Mike Amiri continues to safeguard and shape the artistic vision of the brand and design studio.

 

As the brand’s presence expands globally and is one of the fastest-growing businesses in the U.S. luxury fashion market, AMIRI is looking for visionary individuals with a creative and entrepreneurial mindset to join our team!

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Average salary estimate

$67500 / YEARLY (est.)
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$60000K
$75000K

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What You Should Know About Operations Supervisor, Atlanta (Retail), AMIRI

AMIRI is on the lookout for an Operations Supervisor to join our vibrant retail location in Atlanta! This isn’t just any role; it’s an opportunity to further elevate our operational excellence in the luxury retail sector. In this pivotal position, you’ll be supporting the Operations Manager and ensuring that everything runs smoothly behind the scenes. You'll dive into various tasks, from managing inventory control and safety training to overseeing shipping and receiving, and conducting audits. Your contributions will be fundamental in maintaining operational compliance and efficiency. If you love creating systems that streamline processes and ensure that our merchandise moves accurately, you’ll thrive here! Regular inventory preparations, leading cycle counts, and managing stock adjustments will become second nature to you. You’ll work closely with the Retail Operations team to address any safety or maintenance needs and be the driving force in staff training – ensuring everyone understands our operational policies clearly. With a keen eye on our objectives, you’ll set KPIs and assist the General Manager in crafting monthly schedules for your team. If you have at least 5 years of luxury operations experience and a knack for multitasking under pressure, then we can't wait to meet you. Are you ready to bring your skill set to AMIRI and make a significant impact? Join us and be a part of a brand that celebrates creativity, quality, and innovation in every detail!

Frequently Asked Questions (FAQs) for Operations Supervisor, Atlanta (Retail) Role at AMIRI
What are the responsibilities of an Operations Supervisor at AMIRI in Atlanta?

As an Operations Supervisor at AMIRI's Atlanta location, you’ll be central to managing various operational tasks, including inventory control, shipping and receiving, and compliance with health and safety training. You'll also be responsible for leading store inventories, managing stock adjustments, and ensuring that all back-of-house operations are organized and efficient. Collaborating with the General Manager and Retail Operations team ensures a harmonious operating environment.

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What experience is required for the Operations Supervisor role at AMIRI?

AMIRI seeks candidates with a minimum of 5 years of experience in luxury operations and at least 3 years of leadership experience. Familiarity with shipping and receiving processes is crucial, along with proficient computer skills, particularly in MS Excel. You'll thrive in this role if you excel in a fast-paced environment and can multitask effectively while training staff on compliance protocols.

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What skills are essential for an Operations Supervisor at AMIRI?

Key skills for the Operations Supervisor position at AMIRI include excellent communication capabilities, both verbal and written, proficiency in computer applications, and strong organizational abilities. You should also be comfortable working under pressure and capable of lifting up to 25lbs safely. Leadership qualities and a thorough understanding of operational policies will enhance your effectiveness in this role.

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How does the Operations Supervisor contribute to AMIRI's operational compliance?

The Operations Supervisor at AMIRI plays a significant role in maintaining operational compliance by ensuring that all staff are properly trained on operational policies and procedures. They lead safety training sessions, manage compliance audits, and ensure that inventory processes meet company standards, thereby safeguarding AMIRI's operational integrity.

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What is the work environment like for an Operations Supervisor at AMIRI?

Working as an Operations Supervisor at AMIRI offers a dynamic and engaging retail environment. You'll collaborate with a passionate team in a luxurious setting, where creativity and innovation are at the forefront. This role allows you to engage in a variety of tasks daily, providing opportunities for personal growth and professional development while ensuring the operational backbone of the store is strong.

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What does AMIRI value in its Operations Supervisor candidates?

At AMIRI, we value candidates who bring a creative and entrepreneurial mindset to the team. We are looking for individuals who are not only experienced in luxury operations but also demonstrate a commitment to quality and possess strong interpersonal skills. Your ability to lead and coach others while maintaining an organized and compliant operational environment will be key to your success in this role.

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How does AMIRI support the professional growth of its Operations Supervisors?

AMIRI is committed to the professional growth of its team members, including Operations Supervisors. We provide ongoing training opportunities and encourage innovative thinking to enhance your leadership skills and operational knowledge. As part of a rapidly growing brand, you’ll have the chance to take on new responsibilities and advance your career in luxury retail.

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Common Interview Questions for Operations Supervisor, Atlanta (Retail)
Can you describe your experience in luxury operations?

Share specific examples from your previous roles, highlighting key achievements related to inventory management, team leadership, and operational compliance. Illustrate how your expertise has contributed to maintaining high standards in previous positions, emphasizing your commitment to quality and efficiency.

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How do you approach staff training on operational policies?

Detail your training methodology by explaining how you assess the team's understanding of operational policies and procedures. Discuss your strategies for communicating important information clearly and effectively, and provide examples of successful training sessions you've led in the past.

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What strategies do you use to manage inventory effectively?

Explain your systematic approach to inventory management, such as conducting regular audits, utilizing software tools for tracking, and implementing cycle counts. Mention any specific techniques you’ve applied to minimize discrepancies and optimize stock levels.

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How do you handle high-pressure situations?

Discuss specific instances where you've successfully navigated high-pressure scenarios, outlining the steps you took to remain calm and focused. Stress the importance of prioritization and effective communication to ensure that all tasks are accomplished on time even under pressure.

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Can you give an example of a successful team project you led?

Share a detailed story of a project where you took the lead, outlining the objectives, the challenges faced, and the outcomes achieved. Emphasize your leadership style, teamwork, and how you motivated others to contribute effectively toward a common goal.

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What techniques do you use for efficient shipping and receiving?

Describe your procedural approach to managing shipping and receiving, including any systems or best practices you've implemented for tracking shipments, ensuring accuracy, and resolving issues. Provide examples of how these techniques have led to improved efficiency in your previous roles.

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How do you prioritize tasks as an Operations Supervisor?

Illustrate your approach to task prioritization, especially in a busy retail setting. Share how you assess urgent needs versus long-term objectives, and provide an example of how effective prioritization led to improved operational performance in your team.

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How do you maintain communication with the Retail Operations team?

Explain your strategies for fostering open communication channels with the Retail Operations team, including regular check-ins, updates, and collaborative problem-solving sessions. Mention any tools or methods you use to ensure all team members are informed and engaged.

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What methods do you use to ensure safety compliance?

Discuss your experience in conducting safety training and audits, as well as how you actively promote a culture of safety among staff. Provide examples of safety initiatives you’ve led that successfully ensured compliance with operational health and safety standards.

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Why do you want to work for AMIRI as an Operations Supervisor?

Articulate your passion for the luxury retail industry and what draws you to AMIRI specifically. Mention the brand’s values, culture, and growth trajectory, and express how your skills and experience align with their mission and operational goals.

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Full-time, on-site
DATE POSTED
November 29, 2024

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