Entry Level Customer Service Assistant - job 1 of 3

About Us:
Property Soar is a leading real estate firm focused on providing exceptional property management services. We specialize in residential and commercial real estate, ensuring high standards of service for our clients. Our mission is to deliver unparalleled customer satisfaction through professionalism, dedication, and expertise. We are committed to fostering a supportive and growth-oriented work environment for our team members.

Job Description:
We are seeking a highly motivated Entry Level Customer Service Assistant to join our team. In this role, you will be responsible for providing excellent customer service and administrative support to both clients and internal teams. This position offers the opportunity to gain valuable experience in customer service and property management, with opportunities for career growth and development.

Responsibilities:

• Assist customers with inquiries via phone, email, and in person

• Provide information about property listings and services

• Help resolve customer complaints and concerns in a timely and professional manner

• Schedule appointments and property viewings for customers

• Maintain customer records and ensure accurate data entry

• Process and track customer service requests

• Assist with office and administrative tasks as needed

• Collaborate with other departments to meet customer needs

Skills & Qualifications:

• Strong communication and interpersonal skills

• Excellent problem-solving abilities

• Ability to work well in a team-oriented environment

• Detail-oriented with strong organizational skills

• Basic knowledge of office software (Microsoft Office Suite, etc.)

• Eagerness to learn and grow within the company

• High school diploma or equivalent required; additional education or experience in customer service is a plus

Benefits:

• Competitive salary

• Opportunities for career advancement and professional growth

• Health and wellness benefits

• Paid time off and holidays

• Positive and supportive work environment