Service Advisor

Exciting opportunity in Ft. Lauderdale for a dynamic and detail-oriented Service Advisor! If you're customer-focused, energetic, and have a knack for communication, this is your chance to shine as the first point of contact for our repair services. Bring your experience with CDK and mechanical expertise to ensure every customer receives top-notch service at our dealership. Join us and be the face of exceptional service!

Benefits:

• Medical, dental, vision, disability and life insurance offerings
• 401k with company contribution
• Paid time off
• Company paid holidays
• Tuition Reimbursement program
• Employee referral bonus program

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Responsibilities:

• Maintain excellent customer service as set by dealership service manager
• Schedule appointments and generate estimates for customers
• Advise customers on the appropriate maintenance required to their vehicle based on manufacturer’s specifications
• Document repair and service orders in the correctly in CDK
• Establish and maintain a strong and positive working relationship with customers to encourage customer retention and referral business
• Follow up with progress calls and/or emails to customers regarding any changes in the estimate or pick up time
• All other duties as assigned