Community Engagement and Communication Specialist

Work with Us. Change the World.

At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.

There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.

We're one global team driven by our common purpose to deliver a better world. Join us.

AECOM is seeking an energetic, passionate, self-motivated Community Engagement and Communication Specialist to join our team of community engagement, communication, graphic design, facilitation and web design specialists. This is a permanent full-time position. This position will report to the Manager, Community Engagement & Communication and can be based at any of our offices in the Greater Toronto Area (GTA).

As part of the Environment Business Line, in the Impact Assessment and Permitting Group, on the Community Engagement and Communications Team, you'll be responsible for helping to drive forward our ambitious plans to enhance our service offering through your work with a close-knit team of engineering specialists, professionals, and technical staff. This position is accountable for driving, planning and carrying out community engagement and communication plans, working collaboratively with specialist teams as part of environmental assessment (EA), impact assessment and permitting processes, and contributing to the development of our strategic community engagement and communication practice.

Imagine working on rewarding projects within a diverse culture, and having access to exceptional career development opportunities. Working at AECOM means being part of a global team, working with award-winning professionals across Canada. Aspire to be a key player on some of the best projects regionally, with opportunities to work on projects nationally. Our people bring deep industry knowledge to help you succeed.

Key responsibilities will include, but are not limited to:

• Working with multi-disciplinary teams and project managers to deliver strategic community engagement and communication for construction, environmental assessments, transit and infrastructure development projects;
• Planning and coordinating project activities, including engagement activities and tactics, notifications, and public/ Indigenous community meetings;
• Developing communication materials including key messages, FAQs, presentations, notices, story boards, and discussion guides Evaluating the effectiveness of engagement programs and services;
• Coordinating contracts, budgets, commitments, expenditures, invoices and project performance;
• Supporting the growth of the community engagement portfolio through the development of project proposals and other business development activities;
• Support the development of digital media and website development activities, including writing content for social media and websites;
• Plan and execute in-person and virtual meetings, including in some instances door-to-door canvassing;
• Assisting with internal and external document control and project records; and,
• Supporting the project compliance with Safety, Health and Environmental requirements and coordination of AECOM’s quality control program.

Minimum Qualifications:

• A degree or professional designation in a relevant field (e.g., communications, environmental planning) is preferred, but proven practical experience is essential.
• At least 4 years of experience in a similar role within the public or private sectors.
• Professional writing experience, including plain language, AODA compliance, web content, and internal/external communications.
• A solid understanding of project management concepts and processes.
• A valid Class G driver’s license and access to a vehicle.

Preferred Qualifications:

• At least 6 years of experience with online and virtual engagement, including social media.
• Experience in government relations, media relations, public relations, community relations, stakeholder analysis, and facilitation.
• Experience with Indigenous community engagement and socio-economic studies.
• Proficiency with tools such as Adobe Suite, WordPress, SurveyMonkey, Engagement HQ, Social Pinpoint, Zoom, Microsoft Teams, and WebEx.
• Experience in the construction industry.
• Multilingual abilities (e.g., French, Chinese, Urdu, Polish).
• Membership or certification in IAP2, CPRS, IABC, or IAF.
• Strong analytical, planning, organizational, problem-solving, and time management skills.
• Excellent interpersonal communication skills, essential for continuous interaction with team leaders, clients, and the public.
• Flexibility to work non-standard hours, including evenings and remote settings as needed.
• Clear, logical, and concise expression of ideas in both written and verbal communication.
• Ability to function effectively as part of a team.
• Willingness to work in a hybrid environment with regular travel to project offices.

• Travel will be required to service clients, primarily in Ontario, Canada.
• Relocation is not available for this position.
• Sponsorship is not available for this position.

About AECOM

AECOM is the world’s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM.

Freedom to Grow in a World of Opportunity 

You will have the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.

You will help us foster a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.

AECOM provides a wide array of compensation, benefits and well-being programs to meet the diverse needs of our employees and their families. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too.

Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.

All your information will be kept confidential according to EEO guidelines.