Access Center Navigator

Job Summary

A company is looking for an Access Center Navigator (Per Diem).

Key Responsibilities

• Serve as a point of contact for patients, caregivers, and referring physicians to facilitate appointments and referrals
• Navigate patients through the continuum of care and coordinate appointments, consultations, and classes
• Maintain accurate patient records and follow up with patients while collaborating with care teams

Required Qualifications

• 2-3 years of customer service or call center experience
• High school degree or equivalent; associate's degree preferred
• Healthcare experience, including knowledge of medical terminology and managed care, strongly preferred
• Ability to work quickly and make accurate decisions
• Familiarity with general office equipment, including multi-line telephone systems