Manager of Incident Response

The Manager of Incident Response at ABBYY is responsible for developing and implementing a comprehensive incident response strategy that aligns with the company's goals. They lead the incident response team, ensuring effective communication throughout all incidents, and oversee processes like detection, analysis, and recovery. This role is vital for enhancing the organization’s cybersecurity posture.

Candidates applying for the Manager of Incident Response role at ABBYY should have a Bachelor’s degree in Information Security or a related field, along with 7+ years of experience in information security, particularly in incident response or threat management. Proven leadership experience and familiarity with industry frameworks such as NIST and SANS are also essential.

ABBYY supports the professional development of its Manager of Incident Response by fostering a culture of continuous improvement and offering opportunities for mentorship. Additionally, they provide training programs and conduct tabletop exercises to enhance incident response capabilities, ensuring that team members are always at the top of their game.

As a Manager of Incident Response at ABBYY, you will enjoy a range of benefits, including comprehensive medical and life insurance, a generous paid time-off policy, and wellness sessions. The flexibility of remote work options and paid volunteering days off makes it easier to balance work and personal commitments.

At ABBYY, the Manager of Incident Response will utilize various security tools and technologies, including SIEM, forensic analysis tools, and incident management software. Staying updated with emerging threats, these tools help inform incident response strategies and enhance organizational readiness.

Collaboration is key in the Manager of Incident Response role at ABBYY. The successful candidate will work closely with IT, security operations, legal, and compliance teams to coordinate incident response efforts and ensure that strategies align with overall risk management practices.

The role of Manager of Incident Response at ABBYY presents a wealth of career growth opportunities within a global tech leader. By showcasing leadership abilities, contributing to impactful incident response strategies, and furthering your cybersecurity knowledge, you can pave the way for more advanced positions within the organization.

When addressing your experience with incident response frameworks, elaborate on specific instances where you applied these methodologies to manage security incidents. Highlight your familiarity with the stages of incident response, including preparation, detection, analysis, containment, eradication, and recovery, demonstrating how you have successfully implemented these strategies in previous roles.

In your response, discuss the various resources you utilize to stay informed about the evolving cybersecurity landscape. Mention specific threat intelligence platforms, industry forums, or publications that you follow and how you apply this knowledge to enhance incident response strategies effectively.

When answering this question, recount a specific incident where you played a key role in managing a cybersecurity breach. Discuss the steps you took to respond to the incident, how you coordinated with other teams, and what lessons you learned from the experience that helped improve future incident responses.

Good post-incident reviews include a thorough analysis of the incident itself, what went well, what didn't, and actionable recommendations to enhance future incident response efforts. Emphasize the importance of lessons learned, documenting processes, and training the team to ensure continuous improvement moving forward.

In high-pressure situations, I prioritize maintaining calm and focused communication. I find that having a structured response plan in place significantly aids in making informed decisions quickly. Discuss specific techniques you use, such as setting clear roles and responsibilities to ensure everyone is aligned and working efficiently during an incident.

Important metrics for incident response outcomes typically include response times, resolution times, rates of incidents contained and eradicated, and post-incident recovery metrics. Explain how tracking these metrics provides insight into the effectiveness of incident response and informs improvements to the strategy.

Promoting a culture of security begins with education and awareness. Discuss how you would develop training programs or regular meetings to emphasize security best practices and encourage team members to share insights on potential threats or vulnerabilities they encounter in their daily tasks.

Share an example of a time when you collaborated with different departments such as IT, legal, or compliance during a security incident. Emphasize the importance of clear communication and cooperation, illustrating how successful collaboration led to a swift and effective resolution of the incident.

Proactive measures can include regular threat assessments, continuous training programs, and conducting tabletop exercises to prepare the team for potential security incidents. Discuss how you would implement these practices and evaluate their effectiveness in enhancing readiness and preparedness.

Effective communication involves establishing clear communication channels and protocols from the onset of an incident. Share how you would create a communication plan that includes regular updates to stakeholders and documentation of the incident lifecycle to ensure everyone is informed and aligned.