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Immigration HR Specialist - Global Mobility - job 2 of 2

About Zscaler

Serving thousands of enterprise customers around the world including 40% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. 

Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler. 

Our General and Administrative teams help to support and scale our great company. Whether striving to grow our workforce, nurture an amazing culture and work environment, support our financial and legal operations, or maintain our global infrastructure, the G&A team provides a strong foundation for growth. Put your passion, drive and expertise to work with the world's cloud security leader.

We're looking for an experienced Immigration Specialist to join our team. Reporting to the Global Mobility & Immigration Manager. As an immigration specialist you will assist employees immigration needs for AMS, EMEA and APAC region. You will provide guidance, and assistance to employees throughout the entire immigration process. We are looking for candidates with an understanding of immigration policies. You will support and transform our regional processes, enhance our operations, and provide excellent support to our employees.

Responsibilities:

  • Maintaining accurate records and documentation of employees and case details, visa and work permit applications, approvals and rejections.
  • Providing guidance on visa and work permit processes, including required documentation, application timelines, and government fees.
  • Coordinating with multiple teams to gather supporting documents, such as job offers, contracts, invoices, signatures, and sponsorship letters and monitor application status, follow up with attorney's, government agencies and employees to expedite processing and resolve any issues or delays.
  • Staying updated on changes to immigration policies, procedures, and processing times in multiple countries and communicate these updates to team members.
  • Following privacy regulations in maintaining records and escalate issues to Immigration Manager promptly.

What We're Looking for (Minimum Qualifications)

  • Bachelor's degree in any stream with 2 years of experience in US, EMEA immigration programs, with specific expertise in immigration coordination for the UK, EMEA, and APAC regions
  • Flexible to work in EST time zone
  • Experience managing confidential employee information and adherence to strict confidentiality standards.

What Will Make You Stand Out (Preferred Qualifications)

  • Experience in creating reports and analytics related to the processes.

#LI-hybrid

#LI-KM8

At Zscaler, we believe that diversity drives innovation, productivity, and success. We are looking for individuals from all backgrounds and identities to join our team and contribute to our mission to make doing business seamless and secure. We are guided by these principles as we create a representative and impactful team, and a culture where everyone belongs. For more information on our commitments to Diversity, Equity, Inclusion, and Belonging, visit the Corporate Responsibility page of our website.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:

  • Various health plans
  • Time off plans for vacation and sick time
  • Parental leave options
  • Retirement options
  • Education reimbursement
  • In-office perks, and more!

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is proud to be an equal opportunity and affirmative action employer. We celebrate diversity and are committed to creating an inclusive environment for all of our employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status or any other characteristics protected by federal, state, or local laws.

See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules. For additional information about the federal requirements, click here.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

Average salary estimate

$60000 / YEARLY (est.)
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$50000K
$70000K

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What You Should Know About Immigration HR Specialist - Global Mobility, Zscaler

Zscaler, a leader in cloud security and a trusted partner to thousands of enterprise customers worldwide, is on the lookout for an Immigration HR Specialist - Global Mobility based in Bangalore, IND. As part of our General and Administrative teams, you will play a crucial role in supporting our diverse workforce across AMS, EMEA, and the APAC regions by assisting them with their immigration needs. In this fast-paced and collaborative environment, you will help guide employees through the complexities of visa and work permit applications, ensuring they have all required documentation and information. You’ll not only be responsible for managing records and case details but also liaising with multiple teams to gather supporting documents and keeping track of application statuses. If staying updated with immigration policies and maintaining confidentiality excites you, this is the perfect opportunity to make an impact. Your expertise in immigration coordination will allow you to enhance regional processes and provide excellent support for our employees while working flexibly within the EST time zone. At Zscaler, we celebrate diversity and are dedicated to creating a culture where everyone belongs, making this role a wonderful chance to contribute to our mission of making the cloud a safe place to do business while ensuring a seamless and secure experience for our clients.

Frequently Asked Questions (FAQs) for Immigration HR Specialist - Global Mobility Role at Zscaler
What are the key responsibilities of an Immigration HR Specialist - Global Mobility at Zscaler?

As an Immigration HR Specialist - Global Mobility at Zscaler, your primary responsibilities include maintaining accurate records of visa and work permit applications, providing guidance on immigration processes, coordinating with various teams to collect necessary documents, and keeping track of application statuses. You'll also need to stay updated on immigration policies across multiple countries and ensure compliance with privacy regulations.

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What qualifications are required to become an Immigration HR Specialist - Global Mobility at Zscaler?

To qualify for the Immigration HR Specialist - Global Mobility position at Zscaler, candidates should have a Bachelor's degree in any field and at least 2 years of experience in immigration programs, particularly for the US, EMEA, and APAC regions. Knowledge of immigration coordination and an ability to manage confidential employee information are essential for this role.

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Does Zscaler offer opportunities for remote work for the Immigration HR Specialist - Global Mobility role?

Yes, Zscaler offers flexible work options for the Immigration HR Specialist - Global Mobility role. While the position is based in Bangalore, IND, candidates should be flexible to work within the EST time zone to accommodate global operations.

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What kind of professional development can an Immigration HR Specialist - Global Mobility expect at Zscaler?

At Zscaler, we believe in nurturing talent and providing ample opportunities for professional growth. As an Immigration HR Specialist - Global Mobility, you may have access to education reimbursement programs and various training sessions that enhance your skills in immigration processes, compliance, and global mobility.

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How does Zscaler support diversity and inclusion for its Immigration HR Specialist - Global Mobility employees?

Zscaler is deeply committed to diversity, equity, inclusion, and belonging. As an Immigration HR Specialist - Global Mobility, you will be part of an inclusive culture that celebrates diverse backgrounds and identities, empowering all employees to contribute to our mission and making Zscaler a great place to work.

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Common Interview Questions for Immigration HR Specialist - Global Mobility
Can you describe your experience with immigration processes in the EMEA and APAC regions?

When answering this question, highlight specific immigration programs you have worked on, mentioning any successful visa applications you handled. Emphasize your knowledge of local regulations and how you navigated challenges while ensuring compliance.

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How do you stay current with changes to immigration policies and procedures?

In response, share resources you use to stay informed, such as government websites, industry publications, or professional organizations. Discuss how you implement this knowledge in your work to ensure accuracy and compliance in the immigration process.

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Give an example of a challenging situation you faced regarding immigration coordination and how you resolved it.

Offer a specific example that showcases your problem-solving skills. Describe the challenge, your approach to resolving it, and the outcome. Demonstrating your ability to manage complexities will show your readiness for the role.

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What tools or software do you use to track immigration cases and maintain records?

Talk about any specific software or systems you have experience with, such as case management tools or documentation platforms. Highlight your organizational skills and attention to detail in managing employee data and maintaining confidentiality.

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How do you handle sensitive employee information while adhering to confidentiality standards?

Discuss your approach to maintaining confidentiality, including secure data storage practices, compliance with privacy regulations, and your understanding of the importance of protecting employee privacy in immigration matters.

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What proactive measures would you take to improve the immigration process at Zscaler?

Illustrate your forward-thinking mindset by suggesting ways to enhance efficiencies or streamline processes. Mention data analytics or reporting as tools to analyze trends in immigration cases for continual improvement.

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Describe your experience working with legal counsel on immigration matters.

Speak about your collaboration with immigration attorneys, emphasizing how you gathered necessary documentation and facilitated communication between company employees and legal teams to ensure expedient processing.

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How do you prioritize and manage multiple immigration cases simultaneously?

Share your strategies for time management and organization, such as setting deadlines, using tracking systems, and maintaining open lines of communication with team members to keep all cases moving.

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What motivates you to work in the field of immigration and global mobility?

Express your passion for helping individuals navigate immigration processes and your interest in the complexities of global mobility. Highlight how these elements contribute to Zscaler's mission of securing cloud business operations.

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Why do you want to work for Zscaler as an Immigration HR Specialist - Global Mobility?

Showcase your enthusiasm for Zscaler's innovative approach to cloud security. Connect your personal values with Zscaler's commitment to diversity and inclusion, emphasizing how you want to contribute to a supportive work environment.

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Zscaler: Securing your cloud transformation We are passionate about being the best; the best global security company that enables mobile and enterprise businesses to be more secure, safer, and faster.

830 jobs
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FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$50,000/yr - $70,000/yr
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
January 28, 2025

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