Lead People Operations Manager (d/m/w)

ZEAL Network SE is an international, listed group of companies that has been creating exciting and entertaining lottery experiences for over 20 years. In Germany, we are the largest provider of online lotteries through our brands, LOTTO24 and Tipp24. In Spain we work with the second largest national lottery, ONCE. Through ZEAL Ventures, we are involved in exciting e-commerce start-ups such as Omaze and DAYMADE. We have 250+ employees from various countries who act independently and think in a visionary way. Our corporate culture is characterized by team spirit, empowerment, and high ambition. Together we have a clear goal: to encourage people to dream.

We are seeking an experienced and proactive Team Lead, People Operations to guide our People Operations team and oversee daily People & Culture topics with a blend of leadership and hands-on involvement. This role plays a crucial part in optimizing People & Culture processes, driving compliance, and delivering excellent service to employees and managers.

Your tasks:

• Lead, mentor, and manage a small team of People Operations specialists, setting performance goals, providing ongoing feedback, and fostering a culture of continuous improvement.

• Oversee payroll, employee data management, onboarding/offboarding, and other key operational tasks to ensure timely and accurate People & Culture service delivery.

• Ensure compliance with labor laws and regulations, managing reporting and audit requirements, and addressing complex People & Culture issues as an escalation point.

• Prepare and analyze People & Culture (P&C) reports to support leadership decision-making, including headcount reports, turnover metrics, and compensation analysis.

• Collaborate closely with other P&C functions (Talent Acquisition, Learning & Development) to align team activities with broader organizational goals.

• Drive process improvements, refining P&C policies, systems, and workflows for enhanced efficiency, scalability, and employee experience.

What you offer us:

• Bachelor’s degree in Human Resources, Business Administration, or a related field.

• Minimum of 5 years of experience in People Operations, with hands-on experience in P&C systems and payroll tools (e.g., Bob, Workday).

• First experience in a leadership role, demonstrating effective team management, coaching, and mentoring skills.

• In-depth understanding of People & Culture processes, policies, and labor laws, with a strong focus on compliance and operational excellence.

• Proven ability to manage a high volume of tasks with attention to detail and prioritization.

• Strong interpersonal and communication skills, with a collaborative approach across departments and stakeholders.

• Problem-solving mindset with a proactive approach to identifying and implementing process improvements.

• You are fluent in English and German

What we offer:

• A state-of-the-art company culture of a modern and successful e-commerce company

• A highly competent, interdisciplinary team in which you can actively contribute with your knowledge and ideas

• A product organisation that supports your personal growth plus a yearly development budget of EUR 1,500,- for your development

• No micromanagement, but a lot of trust into your ability to deliver and perform

• Independent and innovative way of working and a believe real flexible work. You can take your unlimited vacation days spontaneously; we work in a hybrid model and provide you with technical home office equipment,

• Once a quarter a company event where we all get together and celebrate, as well as regular team events and small get-togethers

• Challenging tasks and lots of fun!

Sounds exciting? Great! We're looking forward to receiving your online application.