Implementation Associate

As an Implementation Associate at Yondr, you will support the Education Program Specialist in implementing our phone-free programs in schools. This involves onboarding new accounts, assisting with program setup, conducting training sessions, and providing continuous support to ensure customer success. Your role is vital in helping schools create an environment free from distractions.

To qualify for the Implementation Associate role at Yondr, candidates should have a Bachelor’s degree and at least 2 years of experience in customer service, education, or a related field. Familiarity with educational practices and exceptional communication skills are also key requirements.

The Implementation Associate at Yondr supports schools by facilitating the onboarding process, helping with policy creation, and providing training for staff. By engaging with administrators and teachers, the associate ensures that the implementation of Yondr's phone-free programs is smooth and effective.

Important skills for an Implementation Associate at Yondr include exceptional interpersonal and communication skills, adaptability in fast-paced environments, technological proficiency, and a solution-driven mindset. These skills help in effectively managing relationships with schools and addressing challenges.

A typical day for an Implementation Associate at Yondr may involve conducting virtual training sessions, engaging with school staff for feedback, creating customized solutions for different educational environments, and ensuring all equipment and programs are running smoothly to maximize student focus and connection.

The Implementation Associate position at Yondr is currently part-time and temporary, scheduled from December to February, with the option to extend. This allows flexibility for candidates while contributing to impactful projects during peak school seasons.

As an Implementation Associate at Yondr, you will need to travel to school sites within the Los Angeles Unified School District (LAUSD). This travel is essential for providing on-site training and support to ensure the success of the phone-free programs.

To onboard a new school, I would start by thoroughly understanding their specific needs and challenges. I would then develop a customized implementation plan that includes virtual training, setting up equipment, and establishing communication channels with school staff to ensure alignment and clarity throughout the onboarding process.

In my previous roles, I have been involved in implementing educational programs that required coordinating with various stakeholders, creating training materials, and providing ongoing support. My hands-on experience has equipped me with the skills to adapt strategies based on feedback and achieve successful outcomes.

Handling feedback or resistance involves active listening and open communication. I would seek to understand their concerns, provide data or examples to address their issues, and collaboratively explore solutions. Building relationships based on trust is critical to easing any resistance.

To engage educators and parents, I believe in the power of clear and compelling communication. I would use interactive presentations, Q&A sessions, and one-on-one conversations to ensure they understand the program's benefits while addressing their concerns and involving them in the process.

I am proficient in various digital tools such as Zoom, Google Workspace, and project management software like Asana and Trello. These technologies facilitate effective communication, organization, and collaboration for remote implementation in educational settings.

Prioritizing tasks requires clear organization and time management. I would create a schedule based on the urgency and importance of each school's needs, ensuring I allocate adequate time for training sessions, follow-ups, and adjustments. Maintaining open communication helps in setting expectations and deadlines.

Absolutely! I led a successful implementation of a phone-free program in a middle school, where I tailored the training based on their unique environment. By engaging with the staff and parents, we achieved a 90% adoption rate within the first month and positive feedback from students regarding enhanced focus and interactions.

Ongoing support includes regular check-ins with school administrators and staff, collecting feedback to identify areas for improvement, and providing refresher training sessions. I always encourage open lines of communication so schools feel supported throughout their journey with Yondr.

Creating a Yondr policy for a school starts with understanding their culture and environment. I would collaborate with school leaders to draft a policy that resonates with their values, ensuring it outlines clear expectations for phone-free spaces while also involving necessary stakeholders in the process.

I am deeply motivated by the opportunity to positively impact students' learning experiences. The combination of education and technology is particularly exciting as it allows for innovative solutions that enhance focus and creative expression, aligning with my passion for fostering meaningful connections in learning environments.