Chief of Staff to the President – Xsolla

Chief of Staff to the President – Xsolla

About the Job

Xsolla is on a mission to make gaming more accessible and profitable for developers and publishers worldwide. As a global leader in gaming commerce, we provide solutions to help developers launch, monetize, and scale their games across platforms.

The Chief of Staff (CoS) to the Presidents a high-impact leadership role that acts as a strategic advisor, operational leader, and execution partner for the President. The CoS will be responsible for driving key initiatives, managing cross-functional projects, improving operational efficiency, and serving as a bridge between the President and senior leadership.

This role requires a strategic thinker with exceptional organizational skills, strong business acumen, and experience in the gaming, technology, or entertainment industry. The ideal candidate thrives infast-paced, high-growth environments and can seamlessly navigate between strategic planning and tactical execution

• Strategic Planning & Operational Execution

• Own the rhythm of business (ROB): Define and drive key operational processes, leadership meetings, business reviews, and strategic initiatives.
• Facilitate strategic alignment: Partner with executives to prioritize initiatives, manage key projects, and track progress on company objectives.
• Optimize internal and external communications: Develop messaging, business updates, and executive briefings for internal teams, partners, and industry stakeholders.
• Collaborate with department heads (e.g., Product, Engineering, Marketing, HR, Finance) to ensure alignment on company goals and execution strategies.
• Oversee and prioritize the President’s agenda, ensuring focus on high-impact initiatives.

• Executive Support & Leadership Partnership

• Act as a strategic thought partner to the President, providing insights, recommendations, and decision support.
• Maximize executive impact: Manage leadership priorities, prepare materials for key meetings, and ensure follow-through on strategic action items.
• Develop and maintain strong relationships with internal and external stakeholders (Xsolla partners, industry leaders, and cross-functional teams).
• Represent the leadership team in high-level discussions and meetings as needed.

• Operational Excellence & Process Improvement

• Identify bottlenecks, inefficiencies, and operational challenges; implement solutions to enhance productivity and workflow.
• Establish key performance metrics (KPIs) to track the progress of strategic initiatives and company performance.
• Assist with budget planning, financial tracking, and resource allocation to maximize operational efficiency.

• Organizational Health & Culture

• Lead culture-building initiatives that promote a high-performance, inclusive work environment across global teams.
• Identify organizational gaps and opportunities, providing data-driven insights to improve team effectiveness.

• Required Qualifications

• 8+ years of experience in business operations, strategic planning, project management, or a related leadership role.
• Background in gaming, technology, or entertainment industries.
• Proven ability to collaborate cross-functionally and drive executive-level initiatives.
• Strong business acumen with experience in financial planning, budgeting, and performance tracking.
• Exceptional communication, organizational, and problem-solving skills.
• Ability to manage complex projects, prioritize competing priorities, and navigate ambiguity in a fast-paced environment.
• Data-driven mindset with experience in business intelligence, operational reporting, and performance measurement.

• Preferred Qualifications:

• Previous experience in a Chief of Staff, Business Operations, or Strategy role within a growth-focused organization.
• Understanding of game publishing, monetization strategies, and developer ecosystems.
• Experience with OKRs, KPIs, and operational efficiency frameworks
• Fluency in Atlassian products, inclusive of Atlas, Jira and Confluence. Prior experience with Anaplan, Salesforce and Google Suite.
• Strong leadership and influence skills, with the ability to work across multiple teams and drive consensus.

Why Join Xsolla?

At Xsolla, we’re powering the future of gaming with best-in-class solutions for developers and publishers. As Chief of Staff, you’ll play a pivotal role in shaping the company’s strategy, execution, and culture, helping us scale our impact across the industry. If you’re a strategic thinker, a proactive leader, and passionate about gaming, we’d love to hear from you!

Location:Remote

Compensation:Competitive base salary + bonus + benefits (based on experience)