Office Support Specialist

Starting pay rate: $19 / hour - Use our Daily Pay benefit and get access to your pay as you need it.

Westgate Resorts provides a diverse range of vacation experiences. From sandy beaches on the Atlantic Ocean to snow-covered Utah mountains, families can affordably experience the country's most desirable vacation destinations. A world leader in the timeshare and hospitality industry, Westgate has resorts in Florida, Tennessee, South Carolina, Missouri, Utah, Nevada, and Arizona. Westgate meets every vacation expectation, for every family, for every budget. As we continue growing, we will continue offering the best and most-affordable vacation options out there!

Join our dynamic Marketing team at Westgate Resorts as an Office Support Specialist for the Off Property Consultant (OPC) division! In this essential role, you’ll provide administrative and clerical support to the frontline team responsible for promoting Westgate Resorts throughout Central Florida. From processing payments and reconciling invoices to managing spreadsheets and assisting with timekeeping, your attention to detail and organizational skills will help keep operations running smoothly. If you have a keen eye for accuracy, proficiency in Microsoft Office, and the ability to multitask in a fast-paced environment, we want to hear from you!

To perform this job successfully, an individual must be able to perform each essential duties and responsibilities satisfactorily. Additionally, the person must have basic Excel and Access Knowledge, be focused on accuracy and be able to meet deadlines.  Must also possess and adhere to the following core company values:

• Good interpersonal skills
• Attention to details and organizational skills
• Time management skills and ability to multi-task and prioritize work

Essential Duties and Responsibilities 

• Process check payments
• File and ship POS paperwork
• Month end spreadsheets
• Respond to credit card chargebacks/customer refunds
• Verify data and file invites using ImageQuest
• Reconcile invoices
• Assist with timekeeping
• Perform other clerical duties as needed

To excel in this role, you must embody our core values of integrity, passion, and a strong work ethic. These values are essential to our success, and we are looking for someone who shares our commitment.

Experience:

• At least 1-2 years in similar position

Education & Certifications:

• Associate’s degree or equivalent

Skills/Knowledge:

• Word processing and/or data entry skills
• Ability to prepare and print routine correspondence, labels and/or other basic written materials
• Ability to operate basic office equipment
• Basic Microsoft Office knowledge with aptitude to learn new software and systems

Schedule/Location:

• Must be able to work Monday - Friday between 8:30 - 5:30
• Must be able to work on-site 5 days per week in our Windhover corporate office

Why Westgate?

• Comprehensive health benefits – medical, dental and vision
• Paid Time Off (PTO) – vacation, sick, and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy, and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.) 
• Advancement & development opportunities
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying.