Sr. Director, Cross Border Sales Enablement, Planning and Performance

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

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We are seeking a strategic and visionary leader to assume the role of Sr. Director, Cross Border Sales Enablement, Planning and Performance. This role is pivotal in driving the understanding and growth of our cross-border business through the 200 countries Visa operates in. The successful candidate will deliver a comprehensive and innovative approach that enhances our ability to win cross border deals and optimize existing XB clients to ensure market share growth. By leveraging existing sales disciplines, processes and tools coupling it with market insights, customer research, and competitive intelligence, this leader will develop and implement strategies across our clusters and regions to ensure Visa is synonymous with Cross Border in the eyes of our clients, their customers and our partners. This role will interact extensively with market and market support center teams to ensure alignment with the company’s overall goals, driving near-term commercial impact and fostering long-term sustainable growth. 

Essential Functions: 

• Cross Border Rich Deals: Define, deploy, measure and enhance our ability to win, grow and retain cross border rich deals. Implement a plan for how they are identified, tagged, worked on and ultimately won across our 200 countries.  This includes increasing our win rates and velocity through sales cycles but also enhancing our winning pitches, incentives and constructs for XB rich deals globally.  

• Sales Uplift and Enablement: Develop and deploy a multipronged approach to upskills generalist and specialist sales teams to best position Visa’s XB capabilities, optimization of XB portfolios, treatments of poor performing portfolios in partnership with VCA, Product and Marketing Services and partnering with Deal teams, GIG and sales excellence to support enhanced processes, tools and playbooks.  

• XB Drivers, Data Metrics and Performance Measurement: Deeply understand, establish a framework and Candance to track the drivers of XB performance. Align and prioritize XB requests to the global XB data science team, work in partnership with them to ensure awareness and adoption of XB data tools and insights including commercial models for data tools eg. Freemium vs chargeable data services. Support changes to market scorecards, further define and roll out metrics to help operationalize XB lead and lag indictors to drive sustained growth in underlying performance at a market/ cluster level. 

• Business Performance Operations – work across the XB Commercialization and Corridor team to help drive the business priorities forward, support with internal reporting, business cases and positioning, own processes and outputs for AOP, QBRs, XBLT agenda items, Regional updates and team/ culture building.  Commission research internally or externally to support learnings, drive findings or enhance offerings. Represent XB on internal data, marketing and affluent research programs e.g. GTI and McKinsey Affluent survey. 

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Basic Qualifications:

• 12 or more years of work experience with a Bachelor’s Degree or at least 10 years of work experience with an Advanced degree (e.g. Masters/MBA /JD/MD), or a minimum of 5 years of work experience with a PhD

Preferred Qualifications:

• 15 or more years of experience with a Bachelor’s Degree or 12 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, or MD), PhD with 9+ years of experience
• Proven experience in a senior strategic role within a global organization, focusing on change and transformational sales initiatives, including but not limited to driving greater sales disciplines, sales capability uplift, healthy pipeline metrics.
• Strong understanding of international markets, customer segmentation, and value proposition development, including business case development and go-to-market planning.
• Excellent leadership and team management skills with a track record of building and developing high-performing teams.
• Exceptional analytical skills with the ability to interpret complex data and market trends.
• Strong communication and interpersonal skills to effectively collaborate with global teams and stakeholders.
• Innovative mindset with the ability to drive change and implement new strategies.
• Proficiency in project management and the ability to handle multiple priorities in a fast-paced environment.
• Experience in the financial services, e-commerce, or technology sectors.
• Demonstrated success in driving global growth initiatives.
• Multilingual capabilities are a plus.

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 204,500.00 to 296,700.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.