Sales Support Coordinator

Our client is an Australian company that specialises in the design and manufacture of premium matte black tapware; with an emphasis on modern design and clean lines.

As their business continues to grow, they are looking for a Sales Support Coordinator to work closely with their sales team and ensure smooth operations behind the scenes.

Job Responsibilities:

Sales & Administrative Support

• Provide daily administrative support to multiple sales reps.
• Assist with display product and display board requests, coordinating internal approvals.
• Track and follow up on orders, ensuring timely delivery.
• Manage competing priorities and keep the sales team organised.

Communication & Coordination

• Act as the primary link between the Sales Team & Customer Service Team to ensure seamless communication.
• Support CRM updates, proposal documents, meeting notes, and task follow-through.
• Follow up on client requests and ensure outstanding tasks are completed.
• Build strong professional relationships with internal departments.

Process & Task Management

• Take initiative in identifying process improvements to enhance efficiency.
• Maintain accurate records and ensure a high level of attention to detail in all tasks.
• Use tools such as Gmail, Google Sheets, CRMs, and task management systems to keep workflows streamlined.

• Proven experience in a sales support or executive assistant role
• Exceptional attention to detail and a high level of accuracy
• Confident communicator with strong English skills (spoken and written)
• Ability to think on their feet, take initiative, and solve problems independently
• Super organised, proactive, and thrives in a fast-paced environment
• Confident using tools like Gmail, Google Sheets, CRMs, and task management systems

• A team player who takes ownership and builds positive working relationships

• ​Permanent work-from-home set-up
• Dayshift (Australian business hours)
• Full-time job
• HMO
• Annual leave
• Christmas Bonus equivalent to 1 month's wage (pro-rata)