Vice President of Member Engagement

Job Summary

A company is looking for a VP of Member Engagement to provide strategic and operational leadership in optimizing member engagement functions.

Key Responsibilities

• Lead the strategic development of a unified member engagement function
• Oversee the rollout of strategic initiatives in collaboration with service-line leaders
• Develop and execute a data management strategy for proactive outreach and member steerage

Required Qualifications

• 10+ years of progressive leadership experience in healthcare operations, technology, or member experience
• Deep understanding of navigation and member engagement models
• Proven success in scaling business units and driving measurable outcomes
• Strong cross-functional leadership skills, including change management
• Experience integrating multiple, complex business lines is a plus