Business Systems Specialist

At Vanta, our mission is to secure the internet and protect consumer data. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. 

As a Business Systems Specialist at Vanta, you will manage the internal support queue for our GTM systems, including Salesforce, Outreach, LeanData, and related platforms. You will provide support to internal users encountering system errors and issues, with a focus on troubleshooting, problem-solving, and maintaining data integrity through tools like DemandTools and DupeBlocker.

The mission of the Business Systems team is to deliver scalable, integrated solutions that empower the GTM and Finance teams to achieve their goals, maximize revenue, and enhance operational efficiency. By streamlining processes and enhancing data accuracy, the team supports informed decision-making and operational excellence.

This role will contribute to Vanta’s mission by ensuring that our GTM systems are reliable and easy to use. You will troubleshoot and resolve issues for internal users, ensure system integrity, and support the seamless integration of systems that provide accurate, actionable data.

What you’ll do as a Business Systems Specialist at Vanta:

• Manage the internal support queue: Own and manage the support queue for GTM systems, including Salesforce, Outreach, Chilipiper, and LeanData, troubleshooting issues and resolving errors encountered by internal users.

• Debugging: Identify, troubleshoot, and resolve system errors and technical issues to ensure system stability and functionality.

• Maintain data cleanliness: Use tools such as DemandTools and DupeBlocker to manage deduplication efforts and ensure data integrity within Salesforce and related systems.

• System configuration: Build and modify Salesforce Flows, validation rules, and other configurations. Create fields, objects, and automations to support business processes and company initiatives.

• Collaborate cross-functionally: Work closely with stakeholders from GTM and Finance teams to troubleshoot issues and implement effective solutions.

How to be successful in this role:

• Experience: 2+ years working with Salesforce, particularly in a support or administrative role.

• Salesforce Administration Expertise: Hands-on experience with Salesforce administration, particularly in building and managing Flows and ensuring data quality.

• Problem-Solving: Strong analytical and problem-solving skills to resolve system errors and optimize processes.

• Attention to Detail: Ability to maintain high standards of accuracy and ensure data cleanliness.

• Collaboration: Excellent interpersonal skills and the ability to work across teams and translate technical information for non-technical audiences.

• Strong proficiency in Excel and comfortable with analyzing large data sets 

What you can expect as a Vantan:

• Industry-competitive compensation

• 100% covered medical, dental, and vision benefits with dependents coverage

• 16 weeks fully-paid parental Leave for all new parents

• Health & wellness and remote workplace stipends

• 401(k) matching

• Flexible work hours and location

• Open PTO policy

• 9 paid holidays in the US

• Offices in SF, NYC, Dublin, and Sydney

To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors, including candidate location, skills, depth of work experience, and relevant licenses/credentials, and may vary from the amounts listed below. The salary or OTE range for this position is $84,000 - $99,000. This role may also be eligible for commissions/bonus, equity, medical benefits, 401(k) plan, and other company perk programs.

#LI-remote

At Vanta, we are committed to hiring diverse talent of different backgrounds and as such, it is important to us to provide an inclusive work environment for all. We do not discriminate on the basis of race, gender identity, age, religion, sexual orientation, veteran or disability status, or any other protected class. As an equal opportunity employer, we encourage and welcome people of all backgrounds to apply.

About Vanta

We started in 2018, in the wake of several high-profile data breaches. Online security was only becoming more important, but we knew firsthand how hard it could be for fast-growing companies to invest the time and manpower it takes to build a solid security foundation. Vanta was inspired by a vision to restore trust in internet businesses by enabling companies to improve and prove their security.From our early days automating security monitoring for compliance standards like SOC 2, HIPAA and ISO 27001 to creating the world's leading Trust Management Platform, our vision remains unchanged. 

Now more than ever, making security continuous—not just a point-in-time check— is essential. Thousands of companies rely on Vanta to build, maintain and demonstrate their trust— all in a way that's real-time and transparent.