Senior Product Manager

As a Senior Product Manager at UpKeep, you will own the product experience end-to-end, prioritize feature developments, collaborate with cross-functional teams, and work directly with users to identify their needs. This role involves writing product definitions, managing A/B tests, and communicating project timelines. You'll ensure that our software meets the high standards our customers expect from a leading cloud-based Asset Operations Management solution.

To excel as a Senior Product Manager at UpKeep, you should have at least 6 years of product management experience. It's essential to be well-versed in agile methodologies, have experience with web and mobile technologies, and preferably engage with engineering teams in the US, Brazil, and India. Familiarity with project management tools, as well as native iOS and Android product development, will set you apart.

Yes, UpKeep's Senior Product Manager position is fully remote, making it an excellent opportunity for candidates in Brazil and beyond. We believe in flexibility and the ability to work from anywhere, which allows our team members to maintain a healthy work-life balance while driving innovation in asset management.

UpKeep has been recognized multiple times as a 'Best Place to Work' thanks to our inclusive culture and commitment to innovation. As a Senior Product Manager, you'll join a team of passionate professionals dedicated to making a difference, with access to meaningful stock options and great benefits. Plus, you’ll have the freedom to explore and implement your ideas in a supportive environment that values collaboration and creativity.

In the role of Senior Product Manager at UpKeep, you would be involved in a wide range of projects including developing new features, enhancing user experiences, and working on integrations across our platform. You will conduct A/B tests to validate hypotheses, engage with our users for feedback, and work alongside engineering and design teams to bring innovative asset management solutions to market.

At UpKeep, we value continuous learning and professional development. As a Senior Product Manager, you’ll have access to various learning resources, webinars, and opportunities for mentorship. Our culture encourages openness to feedback and improvement, as well as personal growth, so you can forever refine your skills and keep pace with the evolving landscape of product management.

UpKeep aims to modernize the way teams manage facilities and maintenance work with our cutting-edge software solutions. As a Senior Product Manager, you contribute by owning the product vision, aligning it with our mission, and ensuring that the products we develop truly solve the problems faced by our users. This role is critical in paving the way for digital transformation in asset management.

Certainly! When discussing your experience with product launches, focus on specific examples where you’ve led a project from inception to completion. Highlight your role in defining the product vision, collaborating with cross-functional teams, setting timelines, and navigating challenges. Remember to discuss the outcomes – did the product meet user needs? What metrics demonstrated its success?

Discuss your method of prioritization, emphasizing how you balance user needs, business goals, and technical feasibility. It's also beneficial to talk about frameworks you’ve used, such as the RICE scoring model or MoSCoW method. Be prepared to illustrate this with an example where your prioritization led to a successful product outcome.

In answering this question, share a situation where you identified the need for a pivot based on user feedback or market changes. Discuss the steps you took to reassess the situation, the decision-making process, and how you communicated this change to your team. Reflect on what you learned and how it shaped your approach in future projects.

Highlight your approach to user research, detailing how you gather insights through various methods such as surveys, interviews, or usability testing. Discuss how you've utilized these insights to influence product decisions and enhance user experience. Be specific about the results and how they impacted product development.

In this scenario, emphasize your approach to conflict resolution, such as fostering open communication, building trust, and seeking common goals. Share an example of a past conflict where you successfully navigated team dynamics and facilitated collaboration, leading to a positive outcome for the project.

Discuss the key performance indicators (KPIs) you typically track, such as user engagement, retention rates, and NPS (Net Promoter Score). It's valuable to explain how these metrics align with overarching business objectives and how you use data to drive product decisions and iterate on features.

Share a detailed example of a product where customer feedback led to significant improvements. Discuss the feedback-gathering process, actionable insights gained, and subsequent changes you implemented. Highlight the positive impact these adjustments had on user satisfaction or product performance.

Data is essential in product management for making informed decisions. Discuss your experience working with raw datasets, your familiarity with analytics tools, and how you leverage data to validate hypotheses or identify areas for improvement. Provide examples of data-driven decisions you've made and their positive impact.

Explain your methods for staying current, such as reading industry blogs, participating in webinars, and networking with peers. Mention any forums or communities you engage with, and perhaps highlight conferences or events you've attended. This shows your commitment to continuous learning and your proactive approach to staying informed.

Discuss your familiarity with agile practices, such as sprint planning, daily stand-ups, and backlog grooming. Highlight your role in facilitating these processes and how you've helped teams stay adaptable to change. Share a specific experience where agile methodologies contributed to a successful product delivery.