Senior Sales Specialist

About the job

Twilio is looking for a Senior Sales Specialist to join our Wholesale Trading team and have Revenue responsibility for a selected number of strategic accounts. You will be responsible for defining the strategy and executing upon the growth strategy of your partners. You will own both supply and demand with the ultimate goal to maximize profitability.

Responsibilities

In this role, you’ll:

• Identify, prospect, and close new wholesale business opportunities with telecom carriers, MVNOs (Mobile Virtual Network Operators), and aggregators.
• Strategic partnerships: Develop long-term partnerships with key wholesale partners and collaborate with them to enhance Twilio’s footprint in the global telecommunications market.
• Lead negotiations on pricing, contract terms, and service agreements with wholesale customers, ensuring favorable terms for Twilio while maintaining strong, positive relationships.
• Work closely with product, legal, finance, and operations teams to ensure seamless delivery of solutions, smooth contract execution, and efficient onboarding of new partners.
• Provide regular sales forecasts and updates to leadership, track sales performance, and identify areas for improvement.
• Ensure that wholesale customers are effectively onboarded, with continuous follow-up and support to ensure they achieve success with Twilio products and services.

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required: 

• 8+ years in international telecom industry in a partner management role
• Highly analytical and strategic attitude with proven ability to analyze and compile large amounts of data to inform decision making 
• Demonstrated ability to lead partnerships and exceed critical metrics
• A bias for action with the ability to test and iterate on new ideas quickly with the appropriate controls and data in place to measure success and change or double down on tactics when needed.
• Comfortable working with highly technical, operational and other cross functional teams, while influencing their understanding, building supportive partnerships and driving expected outcome
• Strong individual self drive 
• Strong negotiation skills 

Desired:

• Established relationship with key regional accounts
• Understanding of the SMS supplier ecosystem
• Domain expertise from a highly quant industry such as investment banking, security or commodity trading especially in non-standard segments 

Location

This role will be remote, and can be based in UK or Ireland.

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 10% travel is anticipated to help you connect in-person in a meaningful way.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.