Transformation Program Manager

Job Summary

A company is looking for a Transformation Program Manager to lead high-impact initiatives that improve operations and enhance customer and employee experiences.

Key Responsibilities

• Lead transformation initiatives from discovery through execution, aligning cross-functional teams around shared goals
• Facilitate workshops to analyze current processes and establish governance frameworks for scalable change
• Develop and manage integrated program plans, ensuring compliance with internal governance processes

Required Qualifications

• 4-6 years of experience leading complex programs or projects in enterprise environments
• Strong understanding of the intersection of business processes, governance, and technology
• Experience with program tracking tools like Jira, Confluence, and PowerPoint
• Familiarity with change management principles and supporting adoption
• Experience facilitating workshops and mapping workflows using tools like Lucidchart, Miro, or Visio