Solution Consultant (Remote- US Based)

Job Summary 

The Solutions Consultant will work with clients to help leverage their investment in our association technology. The ideal candidate will assist association clients in achieving their goals using methodologies aligned with our technology roadmap.

Successful candidates will have a passion for helping member-based associations implement solutions that enhance staff and member experiences. This role requires the ability to gather business requirements and translate them into functional specifications and solutions. Candidates must also be able to conceptualize and communicate technical ideas to non-technical stakeholders.

Responsibilities 

• Acquire a fundamental understanding of our products, customer support policies, and client agreements

• Engage with clients to understand goals and design requirements

• Communicate a clear vision on how best to achieve project goals using applicable tools and methodologies

• Develop functional requirements documentation for client approval

• Implement and support system configurations and test based on approved requirements following SOPs

• Deliver training to clients and participate in other educational activities

• Document and build out solutions using a uniform, consistent approach for long-term client support

• Stay current on emerging tools and technologies within the association marketplace

• Provide consulting services in alignment with project scope and budget

• Perform other related duties as assigned

Requirements 

• Bachelor’s degree and at least 2–3 years of work experience in a related field

• Strong technical aptitude with demonstrated experience in Microsoft Dynamics 365 or similar CRM systems

• Familiarity with large enterprise or relational database systems

• Experience with member-based associations (e.g., membership management, professional development, meeting/event coordination)

• Proficient with Microsoft Office Suite (Word, Excel, Outlook) and Microsoft Teams

• Experience with tools such as Copilot is a plus

• Ability to manage multiple projects simultaneously across various stages

• Strong communication skills and ability to translate technical concepts into client-facing conversations

• Demonstrated initiative, self-motivation, and comfort working autonomously

Nice to Have

• AMS experience

• Background in accounting or financial processes

• Experience in technical training or previous technical PM roles

Excited about this role but don’t meet every single requirement?  Studies have shown that women and other marginalized groups are less likely to apply to jobs unless they meet every single qualification.  At Togetherwork we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways.  You may be just the right candidate for this or other roles.

The Company offers a comprehensive employee benefits program, including:

• Medical, dental, and vision insurance options 
• 100% Employer paid short/long term disability
• Basic Life 
• 401(k) option with 100% company match 
• Flexible paid personal/vacation time built on mutual trust and accountability
• 10 sick days annually 
• 10 company paid holidays
• 6 weeks paid parental leave

Inclusion and Diversity: Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws. 

Salary Range Disclosure

The base range represents the low and high end of the Togetherwork salary range for this position. Actual salaries will vary and may be above or below the range based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Togetherwork's total compensation package for employees. Other rewards may include discretionary bonuses, long term incentives, a flexible paid vacation/personal time policy, 6 weeks paid parental leave and more.

Salary Range

US Remote: $85,000- $90,000 USD per year 

Togetherwork provides integrated software and financial solutions to a wide range of communities and organizations including associations, camps, unions, fraternities & sororities, gyms, dance studios, religious congregations, pet services, and more.

Our mission-critical tools help our customers manage and grow their communities, and enhance the depth and breadth of their member engagement. Our team is united in its desire to help our clients better serve and empower their communities.

Please note this role will be supporting our Assocations Vertical Solution: https://www.togetherwork.com/vertical-solutions/associations/