Job details

Fractional Operations Director

Togather started life as Feast It, in 2017, as a booking platform for people to book street food caterers for their birthday parties and weddings. Since then, we have grown to become the UK’s biggest events platform as Togather for food, drink, venues, photographers and so much more.

We’re here to help people make amazing memories on some of the biggest and best days of their lives. Whether they’re planning the whole-company summer party, hosting an epic dinner party, or running an entire festival, we can - and do - help with all of it.

None of this would be possible without our amazing community of partners, who we handpick from across the country.

We’ve worked with everyone from Amazon, Nike, and London Pride, to Tom Cruise, Star Wars, and Taylor Swift. Within the office, we recently came #7 in the Startups 100 Awards and have been named in the top 15 in Tempo's 50 Best Places To Work. Our team truly love and care about what they do, which makes working here that much easier.

The Role:
Togather are looking for a dynamic Interim Operations Director to oversee and elevate our Operations, Customer Support, and Supply functions during this critical phase of growth. This is a senior level role with a remit to drive forward Togather’s operational excellence and support our mission of becoming the leading provider of exceptional F&B services in the events space.

We are looking to recruit this as a part time role, primarily focused around strategy and line management of our Operations, Customer Support & Supply teams. This role would be ideally suited to someone with experience running an operations function at a high growth marketplace, who is available for fractional or part time work.

Key Responsibilities:

Operational Leadership
Own and oversee all operational functions, including supply and customer support, ensuring seamless service delivery and operational efficiency across our marketplace.
Team Management
Provide effective line management for key team members, including the Operations Lead, Customer Success Manager, and Head of Supply, ensuring alignment with business objectives and helping to develop their professional growth.
Strategic Planning
Oversee the creation and execution of the operations roadmap, aligning it with company goals and ensuring measurable progress against key milestones.
Operationalise New Growth Channels
Work with our Operations Lead to develop and implement operating procedures for new growth channels, ensuring readiness and consistency as we expand into new markets.
Marketplace Optimisation
Steer the operations and wider team to create efficiencies in Togather’s marketplace operations by identifying bottlenecks, streamlining processes, and implementing scalable solutions.
Cross-Functional Collaboration
Partner with central functions to drive improvements in our core business processes to enable us to hit our company goals.
Commercial oversight

Support the partnerships teams in evaluating new business opportunities and ensuring we secure favourable contractual terms.

Proven Operational Expertise
Senior-level experience in operations leadership, preferably in fast-paced scale up marketplace environments.
Leadership Skills
Demonstrated ability to effectively manage and inspire cross-functional teams, driving alignment and accountability.
Strategic and Tactical Balance
Capable of developing high-level strategies while executing detailed plans to deliver results.
Project Management Proficiency
Experience overseeing complex projects, such as automation initiatives, with a focus on achieving measurable outcomes.
Growth-Oriented Approach
Ability to develop systems and processes that support scalable growth, particularly in new market channels.

Our offices are in London and we work with a hybrid model which requires a minimum of 3 days a week in the office.

We are passionate about equal opportunities and improving the tech industry for the better, so if you are from an underrepresented background then we would particularly love to hear from you.

Generous holiday allowance (25 days)
Enhanced Pension
EAP service
Enhanced Mat & Pat
Free coffee, beer, pizza and an overly stocked snack cupboard in the office
Significant discounts in a lot of London's best restaurants, bars and more
Regular team socials and events
A shiny new MacBook to work on
Loads of invites to food-industry events (yes they do usually have free food)
Dog-friendly

Togather Glassdoor Company Review

4.3

Togather DE&I Review

4.2

CEO of Togather

Digby Vollrath

Approve of CEO

Average salary estimate

$0 / YEARLY (est.)

min

max

$0K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Fractional Operations Director, Togather

At Togather, we’re on the lookout for an enthusiastic and strategic Fractional Operations Director to join our fantastic team as we continue to shape the events space. Starting as Feast It in 2017, we’ve grown into the leading events platform across the UK, providing everything from food and drink to fantastic venues and incredible photographers. In this pivotal part-time role, you’ll be at the helm of our operations, customer support, and supply functions during a thrilling phase of expansion. Your operational leadership will ensure that our services are seamless, efficient, and make every event as memorable as possible. You’ll also provide valuable line management to key team members, empowering them to align their efforts with Togather’s mission. If you’re experienced in operations within high-growth marketplaces and possess a keen strategic mindset, this position is perfect for you. You’ll develop and implement operational roadmaps, work with the team on new growth channels, and optimize our marketplace operations. Collaborating with central teams to enhance core processes and supporting new business opportunities will be key aspects of your role. Togather stands out not only for our impressive partnerships—ranging from Amazon to Taylor Swift—but also as a workplace that values diversity and personal growth. With a dog-friendly office, generous benefits, and a culture that promotes enjoyment and success, you'll love being part of our team!

Frequently Asked Questions (FAQs) for Fractional Operations Director Role at Togather

What does a Fractional Operations Director do at Togather?

As a Fractional Operations Director at Togather, you will oversee all operational functions including customer support and supply processes, ensuring smooth service delivery while driving operational efficiency across our events marketplace.