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Office Associate

Want to learn more about The Scion Group? Check out our website.

We're hiring immediately!

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas.

*Position is based 100% out of our Chicago corporate office. *

Your Opportunity

The Scion Group is seeking an Associate for the Administrative Services team to assist with the coordination and execution of smooth and efficient day-to-day office operations. As part of the Administrative Services team, this position is an important representation of the company to all guests, both inside and outside of the organization. The Associate provides various types of administrative support, increasing the company’s productivity. This role demands exceptional professionalism throughout, strong anticipation skills and efficient organization. This is an in-office opportunity, based at Scion’s Chicago headquarters.                            

Responsibilities

General Administration

  • Ensure there is always coverage at reception desk/entrance. Greet and assist guests immediately upon arrival.
  • Assist with preparation for guests such as adding guests and new hires into the building security system (Kastle), reserving a conference room, the delivery of food and refreshments and notifying stakeholders when guests have arrived.
  • Help maintain office security by monitoring visitor access and holding self and others accountable to following safety compliance procedures.
  • Stay current on relevant company information to provide internal staff and external customers accurate assistance.
  • Answer phones promptly and provide excellent customer service.
  • Respond to emails from parents and residents, escalating to the appropriate stakeholder.
  • Schedule meetings as requested.
  • Order and coordinate catering for meetings of 10+ people.
  • Sort incoming mail and deliver to addressee. Mail items as requested and provide/maintain tracking information.
  • Research and compare prices to find cost effective solutions for all administrative spending such as booking hotels and purchasing refreshments.
  • Create office key cards for new employees every Friday in advance of start dates. Provide new and current corporate employees with necessary building waivers for access to the fitness center, conference rooms and parking.
  • Assist with the maintenance of company telephone services (including afterhours on-call accounts) as needed.
  • Create maintenance key cards for Scion’s properties through Instacart and track expenses to submit to Corporate Accounting.
  • Assist with maintaining accurate expense reports with receipts for the Administrative Services team.
  • Maintain operation of office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
  • Send timely communication to office or appropriate team members regarding administrative updates and helpful information regarding access to the office building during local events that may have an impact.
  • Assist with purchasing employee recognition items and initiatives as required.
  • Assist with the coordination and execution of company events as required.

Executive Support

  • Manage Executive calendars.
  • Book travel and hotel rooms for Executives, employees, and interviewees.
  • Complete accurate and timely expense reports.
  • Assist departments with the coordination and execution of corporate events and meetings.
  • Orchestrate philanthropic initiatives within company.

Office Upkeep

  • Open and set up office daily.
  • Prepare workspaces for new hires by disinfecting and tidying up assigned desks every Friday.
  • Take stock of refreshment and supply inventory weekly. Purchase more refreshments and supplies as required, ensuring your presence at time of delivery.
  • Maintain full stock of refreshments and supplies in shared spaces; stock floors with snacks and drinks at least 3 times a day.
  • Ensure all shared spaces are tidy, and clean surface areas regularly.
  • Ensure repairs, re-stock of supply inventory, etc. occur in a timely manner of all floors.
  • Clean and organize storage closets.

The responsibilities listed above may not be all inclusive.

What We Require

  • Two years of customer service and administrative experience in a professional office environment
  • Learns and operates various technologies and software quickly (Microsoft Office Suite, Adobe Acrobat, scheduling and reservation systems, travel booking systems, etc.)
  • Strong sense of responsibility and ownership of their position
  • Proven ability to maintain confidentiality of information; does not disclose such information to others without permission
  • Outstanding time management skills and attention to detail
  • Strong written and verbal communication skills
  • Anticipates obstacles and is highly resourceful 
  • Proficiency in Microsoft Excel
  • Ability to life ~50lbs

Your Benefits

  • Discretionary annual bonus
  • Paid Time Off
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • 401k Matching
  • Paid Maternal Leave
  • Parental Leave
  • Learning reimbursement opportunities

The Scion Group LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, creed, national origin, color, gender, sex, sexual orientation, gender identity or expression, age, physical or mental disability (as long as the employee/applicant is otherwise qualified for the job with or without a reasonable accommodation), genetic information, HIV/AIDS status, marital status, uniformed service, veteran status, pregnancy or other legally protected status or category under federal or state law. The Scion Group LLC complies with applicable state and local laws governing nondiscrimination in employment in all locations in which the Company has properties. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, training and other terms and conditions of employment. The Scion Group LLC is committed to the principles of equal employment opportunities.

 

IND-B / Office Administrator / Office Coordinator / Executive Assistant

Average salary estimate

$50000 / YEARLY (est.)
min
max
$45000K
$55000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Office Associate, The Scion Group

Are you looking for a vibrant workplace where your skills as an Office Associate can shine? Look no further than The Scion Group! Located in Chicago, Illinois, we are eager to welcome a dedicated team member to our Administrative Services team. As an Office Associate, you will play a pivotal role in keeping our operations running smoothly. You will be the friendly face that greets guests at our corporate office, ensuring everyone's experience is warm and welcoming. Beyond just reception duties, you will assist with organizing conference rooms, catering for meetings, and maintaining office security—making you an integral part of our daily functioning. In addition to general administrative support, you will help manage executive calendars and coordinate travel arrangements, all while showcasing your strong organizational skills. This position demands professionalism, a thorough understanding of office protocols, and the ability to multitask. The Scion Group is not just a workplace, but a community where we value each team member’s contributions and support their growth. If you possess strong communication skills, a keen eye for detail, and a proactive attitude, we invite you to apply for the Office Associate position and become a part of our dynamic team. Join us in making waves in the property management industry while enjoying competitive benefits such as health insurance, paid time off, and opportunities for personal development—all within a friendly and supportive environment!

Frequently Asked Questions (FAQs) for Office Associate Role at The Scion Group
What does an Office Associate at The Scion Group do?

An Office Associate at The Scion Group plays an essential role in ensuring seamless office operations. This includes managing front-desk activities, assisting guests, coordinating meetings, and maintaining office security. You will be involved in various administrative tasks that support our executives and enhance the overall productivity of the office.

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What qualifications do you need to be an Office Associate at The Scion Group?

To become an Office Associate at The Scion Group, candidates typically need two years of customer service and administrative experience in a professional environment. Proficiency in Microsoft Office and strong organizational and communication skills are crucial, along with the ability to handle sensitive information with confidentiality.

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What are the key responsibilities of an Office Associate at The Scion Group?

Key responsibilities of an Office Associate at The Scion Group include greeting guests, handling incoming calls, scheduling meetings, managing executive calendars, and supporting team events. You will also be tasked with maintaining office supplies and ensuring the workspace is organized and welcoming.

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What kind of work environment can I expect as an Office Associate at The Scion Group?

The work environment at The Scion Group is dynamic and collaborative. As an Office Associate, you'll have the opportunity to interact with various departments while helping maintain a positive atmosphere. Our team values communication and teamwork, ensuring that all voices are heard and appreciated.

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Is the Office Associate position at The Scion Group remote or in-office?

The Office Associate position at The Scion Group is an in-office role, located at our Chicago headquarters. This allows for greater team collaboration and engagement with guests and visitors, which is a core aspect of the job.

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What benefits does The Scion Group offer to Office Associates?

The Scion Group offers a comprehensive benefits package for Office Associates, including health, dental, and vision insurance, discretionary annual bonuses, paid time off, 401k matching, and learning reimbursement opportunities. We strive to support our employees' well-being and professional development.

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How can I apply for the Office Associate position at The Scion Group?

To apply for the Office Associate position at The Scion Group, visit our company website for application instructions and additional details. We are excited to hear from qualified candidates who are eager to contribute to our team's success!

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Common Interview Questions for Office Associate
What experience do you have in administrative support as an Office Associate?

When answering this question, it's important to reflect on your relevant experience in a professional setting. Discuss specific tasks you handled, such as managing schedules, handling correspondence, or welcoming guests. Highlight any particular software tools you used and how they enhanced office efficiency.

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How do you prioritize tasks as an Office Associate?

Employers look for office associates who can juggle multiple responsibilities. Explain your approach to prioritization based on deadlines, urgency, and importance. Providing an example where you successfully managed overlapping tasks can illustrate your ability to remain organized and effective under pressure.

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Can you describe a time when you had to handle a difficult situation at work?

Prepare a specific situation where you encountered a challenge in your previous role. Focus on how you resolved it, what steps you took, and what the outcome was. This demonstrates your problem-solving skills and ability to maintain professionalism.

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What strategies would you use to maintain a professional office environment?

Talk about the importance of providing a welcoming atmosphere both for guests and colleagues. Discuss approaches like keeping shared areas tidy, adhering to office protocols, and fostering good communication among team members.

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What software and tools are you proficient in that relate to the Office Associate role?

Be prepared to discuss your proficiency with essential software, particularly Microsoft Office Suite. Mention any experience you have with scheduling tools, travel booking systems, or communication platforms. Highlight how these tools have enabled you to streamline tasks in previous positions.

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How do you handle confidential information?

Confidentiality is critical in an Office Associate position. Share your understanding of privacy practices and provide an example demonstrating your commitment to maintaining discretion and protecting sensitive data.

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Why do you want to work at The Scion Group as an Office Associate?

This is your opportunity to show your enthusiasm for the company. Connect your skills and career aspirations to The Scion Group’s values and mission. Mention specific attributes of the company culture or team dynamics that excite you about this role.

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How do you ensure excellent customer service?

Explain the customer service principles you adhere to, such as active listening, responsiveness, and empathy. Use examples of how you’ve gone above and beyond in past roles to deliver outstanding service.

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What do you know about The Scion Group?

Researching the company is crucial before your interview. Talk about their mission, values, and the overall work environment. This shows your interest and helps create a connection during your conversation with the interviewer.

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How have you contributed to a team’s success in your previous roles?

Provide examples of your teamwork and collaboration skills. Discuss how your efforts have supported team objectives, whether through initiative, supporting colleagues, or contributing to projects, showcasing your ability to work well in a team.

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Investors. Owners. Operators. Advisors. Experts. For over 20 years, Scion has been a forward-thinking leader in student housing. From a modest beginning in 1999, Scion has been defined by a relentless focus on student housing, coupled with dynami...

28 jobs
MATCH
VIEW MATCH
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$45,000/yr - $55,000/yr
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
November 26, 2024

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