Senior Social Media & Community Executive

We’re looking for a talented & detail-oriented Senior Social & Community Executive to join our creative team and support the seamless execution of social media community management, social media campaigns, and assist in the content outputs of our agency.

As a core support resource for the wider creative team (Resolve Content), the Senior Social & Community Executive will be responsible for the day-to-day management of Social Media Community Management campaigns, as well as Organic Social Media Management (including providing content recommendations and reporting on past work).

The right person will be a self-starter, capable of managing multiple social campaigns and communities with strong attention to detail. Previous experience working in social media (organic & paid) is essential.

Responsibilities

The high-level responsibilities of the Senior Social & Community Executive are;  

Community Management

• Undertake daily community management – triaging, escalating & responding to customer enquiries and comments on social media platforms, alongside our team of freelance Community Managers.
• Utilise social media listening and community management tools such as Sprout Social to inform campaign insights – monitoring for sentiment, key topics and KPI’s for campaign objectives across both organic and paid social creatives.
• Create detailed community management reports with the assistance of freelance Community Managers.

Social Media Management

• Manage the implementation of social campaigns for clients, including briefing, ideating, copywriting & scheduling content across social media channels.
• Assist the Creative, Social Media & Content, and Production teams in facilitating social media content shoots.
• Assist the Senior Social Media & Content team in creation and management of content for agency social media channels (and relevant collateral materials such as blogs, eDMs, Whitepapers, e-books, Podcast content etc.).
• Stay up to date on industry & platform developments and changes to support the Senior Social Media & Content Manager in educating the wider agency on social media & creative best-practice.

Content Management

• Communicate with stakeholders, both internal and external, (e.g. designers, freelancers, internal stakeholders) to facilitate feedback and creative revisions for client work.
• Assist the Creative Operations Assistant with updating internal and client-facing timelines, WIP documents, coordinate internal project management tools (and relevant templates/documents) and assist with finance tracking across client projects.

Reporting, analysis & data-entry

• Create post-analysis reports using social management tools such as Sprout Social, Meta Business Suite, Meta Ads Manager & LinkedIn Ads Manager to pull data to inform creative performance insights, monitoring results and KPI’s across client accounts to inform future creative development.
• Track and analyse all relevant data and analytics sources to gain insight on traffic, demographics, engagement and revenue from social media channels and act on results to continuously improve and optimise performance mid-campaign.

2-3 years of relevant industry experience in an agency environment (including experience with both paid & organic social creative)

To be successful in this role you have:

• Outstanding communication skills, both verbal and written
• An ability to multi-task whilst meeting tight deadlines within a fast-paced environment
• An ability to work both independently & within a team to deliver high-quality work
• A desire for career progression and longevity working for a growing company
• Innovative self-starter with strong attention to detail
• A champion of company culture, having a positive influence on those around you
• Proficiency using Microsoft applications such as PowerPoint, Excel & Word
• Experience with project management tools such as Asana (or similar)
• Experience with all major social media platforms, engagement strategies, and best practices
• Demonstrated ability and experience with Social Media Copywriting (both conceptual/ideation & implementation)
• Passionate about social media and advertising
• Passionate about social issues and working with non-profits

Our values, clients, people and culture make Media Precinct Group a unique place to work. We operate out of The Stonemason’s Cottage in Chippendale and provide a host of perks, training, and networking opportunities along with a creative and energetic environment. 

There is no doubt that when you join us you will:

• Work for one of Australia’s leading independent agencies.
• Work with some of the most influential organisations and clients within the Australian market.
• Have access to leading industry leave policies, including birthday leave and mental health leave.
• Be part of an inclusive and collaborative company culture.
• Have the option to partake in our hybrid work model.

At The Media Precinct, we are committed to cultivating a diverse and inclusive environment. We firmly believe that to provide our clients with the best solutions, our team should mirror the varied communities we serve. We welcome applications from individuals representing a broad spectrum of backgrounds and experiences, including Indigenous Australians, people with disabilities, those from cultural and linguistic backgrounds, mature-age workers, and members of the LGBTI community. Even if you don't see a perfect match in our current openings, we encourage you to submit your application.