Norwegian Speaking Customer Service for Automotive Industry

The House of Mercier is an innovative recruitment agency dedicated to matching talented individuals with exciting career opportunities across the world. We are currently seeking a Norwegian Speaking Customer Service Representative for the Automotive Industry to join our dynamic team. This role is perfect for individuals who are passionate about delivering exceptional customer service and have experience in the automotive sector. As a representative, you will be the first point of contact for customers seeking assistance with their automotive needs, ensuring that they receive the highest level of support. Your ability to communicate fluently in Norwegian will be essential in addressing customer inquiries effectively and facilitating smooth interactions. You will have the opportunity to work with a diverse range of clients, assisting them with their automotive requirements while contributing to the overall success and reputation of our agency. If you are a motivated individual with a strong commitment to customer satisfaction and an affinity for the automotive industry, we encourage you to apply and become a part of our innovative team. Join us in helping connect talent with their next career move while providing excellent service to our clients.

Responsibilities

• Respond to customer inquiries in Norwegian via phone, email, and chat
• Provide information and support related to automotive products and services
• Assist customers with order placement and tracking
• Resolve customer complaints and issues in a timely manner
• Maintain a record of customer interactions and transactions
• Collaborate with other departments to ensure customer satisfaction
• Stay updated on automotive industry trends and product knowledge

• Fluency in Norwegian, both written and spoken
• Strong communication and interpersonal skills
• Previous experience in customer service, ideally in the automotive industry
• Ability to handle customer inquiries with patience and professionalism
• Excellent problem-solving skills and attention to detail
• Proficient in using customer relationship management (CRM) software
• Willingness to work flexible hours, including weekends and holidays

Monthly Salary

2 Extra Salaries Per Year

Fully Paid Training

Fully Paid Relocation Package ( Flight, Transfer and Hotel )

Monthly Performance Bonus

Private Insurance

And More...