Italian Speaking Customer Support For Online Content Creators - Remote Greece

The House of Mercier is an innovative recruitment agency committed to connecting talented individuals with exciting career opportunities worldwide. We are currently looking for an Italian Speaking Customer Support For Online Content Creators to join our remote team based in Greece. In this customer-focused role, you will assist online content creators in navigating our platforms and services, ensuring they have the tools they need to succeed in their creative endeavors. Your fluency in Italian and English will allow you to communicate effectively with clients, helping to resolve their inquiries and provide solutions to enhance their experience. We value individuals who are passionate about customer service and understand the nuances of the online content landscape. By joining us, you will play a key role in supporting our clients while being part of a vibrant team that strives for excellence in service. If you are ready for a rewarding opportunity to make a difference in the lives of content creators, we invite you to apply!

Responsibilities

• Provide exceptional customer support in Italian and English to online content creators.
• Assist clients with inquiries related to our services, platforms, and content creation tools.
• Resolve issues promptly and efficiently, ensuring a positive experience for all users.
• Engage with clients to understand their needs and offer tailored solutions.
• Document customer interactions and feedback for continuous improvement of services.
• Collaborate with the internal team to support overall customer satisfaction goals.
• Stay updated on industry trends and best practices to provide the best support.

• Fluent in Italian and English, both written and spoken.
• Proven experience in customer support or a related role, preferably for digital services.
• Strong communication skills with a focus on customer care.
• Ability to troubleshoot and resolve issues efficiently.
• Familiarity with online content creation platforms and tools is a plus.
• Strong attention to detail and organizational skills.
• Self-motivated and able to work independently in a remote environment.

Monthly Salary

2 Extra Salaries Per Year

Fully Paid Training

Fully Paid Relocation Package ( Flight, Transfer and Hotel )

Monthly Performance Bonus

Private Insurance

And More...