Estonian Speaking Customer Support for Online Content Creators

The House of Mercier is an innovative recruitment agency dedicated to matching talented individuals with exciting career opportunities across the world. We are currently seeking an Estonian Speaking Customer Support representative who is passionate about online content creation and ready to assist our diverse clientele in the consumer services industry. In this dynamic role, you will act as the primary communication link between online content creators and their audiences, ensuring that all inquiries are addressed promptly and effectively. As a part of our team, you will contribute to the growth and satisfaction of content creators by providing outstanding support that enhances their experience and fosters community engagement. This position not only requires excellent communication skills in Estonian but also a keen understanding of the online content landscape. If you're looking for an exciting opportunity to grow within a vibrant agency that values creativity and innovation, we invite you to explore this unique position with us.

Responsibilities

• Provide exceptional customer support to Estonian-speaking online content creators and their audiences.
• Respond to inquiries via email, chat, and social media in a timely and professional manner.
• Assist content creators with technical issues related to their platforms and tools.
• Maintain a high level of product knowledge to effectively support customer inquiries.
• Gather feedback from content creators to identify areas for improvement in our services.
• Create and maintain FAQs and support documentation to assist both clients and users.
• Collaborate with team members to develop strategies for enhancing customer experience and satisfaction.

• Fluent in Estonian both written and spoken; proficiency in English is a plus.
• Experience in customer support or a related field is preferred.
• Strong understanding of online content creation and social media platforms.
• Excellent communication and interpersonal skills.
• Ability to work independently and collaboratively in a team environment.
• Strong problem-solving skills with a proactive approach.
• Familiarity with customer support software and tools is an advantage.

Monthly Salary

2 Extra Salaries Per Year

Fully Paid Training

Fully Paid Relocation Package ( Flight, Transfer and Hotel )

Monthly Performance Bonus

Private Insurance

And More...